Rustic boho weddings
Free spirited brides and grooms will love our rustic and boho wedding decorations and linens that go perfectly with flower crowns, lacey dresses and barefoot bridal parties.
BUY NOW. PAY LATER! with ZipPay
Wishing Well Wedding Card Box - Starburst Floral
Our Timber Starburst Floral Card boxes make for a gorgeous and affordable wishing well solution to complete your special day, perfect for weddings, engagements and birthday parties. This is a generous sized large card box wishing well, so there will be plenty of room for cards! Gorgeous styling to create incredible photos you'll cherish for years to come! Flat packed for safe shipping, they are easy to assemble and the light two tone plywood looks great, very on-trend for rustic weddings! Or, if you're feeling creative, you can even paint them a custom colour with some craft paint to suit any DYI wedding decor theme!
Starburst Floral Wishing Well Card Box
-
Size: 23cm high x24cm wide x30cm Long
- Colour: Natural untreated ply wood colour
- Design: Intricate detail cut-out design - Starburst Floral
- Assembly: Flat packed, requires assembly. Comes with padlock. If using padlock small screw driver is required to attach it. Screw driver not included. See photos for easy assembly.
POSTAGE:
We can post to virtually any address in Australia and New Zealand. We post every business day from our warehouse in Melbourne. Your order will be dispatched the next business day after you have placed and paid for your order. Please note that if you select to pay with 'bank transfer' that we will post your order within 1 business day of your payment clearing.
Cut off for same day dispatch is 6am Melbourne time, all orders placed after this time will be dispatched next business day
URGENT ORDERS: If you have an urgent deadline and are unsure of which service to choose, please call our office on 03 97624431 for assistance. We can often push orders out same day if needed and same day pickup can also often be arranged, but it is very important you call to check, please call prior to 11am Melb AEST.
POSTAGE COSTS:
Postage price is calculated based on your location, the weight of the products and the service level available on the day you are shopping. It is quick and easy to check shipping costs:
1. Add products to your cart.
2. On the shopping cart page you will see a summary of the items you have selected and below that there is a "Shipping Price Calculator" Box.
3. Enter your country, state and post code into this box. Shipping options and prices will appear.POSTAGE OPTIONS WITHIN AUSTRALIA:
All postage options have a tracking and signature service.
If you will not be home to sign for your item please choose an Australia Post option as you will then be able to collect your item from the post office if you are not at home when the driver attempts delivery.
STARTRACK - Premium Air: This is the fastest service level run through Startrack Couriers. This service offers estimated next business day delivery to most areas of Australia. Currently taking approximately 1-5 Business Days
STARTRACK - Regular: This is the Road Express Startrack courier service. This service is often slightly faster than Australia Post Regular service, but not as fast as Australia Post Express. Currently taking approximately 2-5 Business Days
Startrack shipping time estimate Here
EXPRESS POST - Aus Post: This is the fastest service level run through Australia Post. This service offers estimated next business day delivery to many areas. Currently taking approximately 3-5 Business Days
REGULAR POST - Australia Post: Normal road service with Australia Post.Currently taking approximately 5-10 Business Days
Australia Post shipping time estimate Here
DOMESTIC/ARAMEX / COURIERS PLEASE: This is also a road service and takes the longest for delivery. WA orders can take 6-8 weeks. Slowest Service 5-20 Business Days
LOCAL PICKUP: Use this option if you wish to pickup your order from our warehouse or send your own courier .
Pickup is available between 10am-4pm Mon-Fri and pickup orders are available from the day after you place your order unless otherwise arranged.
If you need to pick up on the same day please call our office to arrange. If you are using this option to send your own courier please also call our office to arrange any paperwork after placing the order.
Pickup address:
Luna Wedding and Event Supplies
10/65 Barry Street, BAYSWATER VIC 3153
SHIPPING OPTIONS TO NEW ZEALAND:
We ship items to New Zealand every day and most orders are received in the time frames below, without delays. However, due to the goods needing to pass through New Zealand Customs we have no control if goods are delayed.
New Zealand also has import tax and duties that may be payable to the NZ Customs on entry to the country if your order exceeds the Tax-Free limit. If you are required to pay Duties and Taxes (D&T) your order will be held by NZ Post and you will receive a notification in the mail informing you of the amount and how to pay. This is issued by New Zealand Customs and Luna Wedding and Event Supplies has no control over this paperwork. Please also note; due to the fluctuations of the exchange rate, orders with value very close to the tax-free limit may be assessed as incurring (D&T) as the currency exchange rate may vary from the order date to the customs clearance date.
For information about customs, import duties, etc. and to calculate any import tax payable visit: New Zealand Customs Service
PLEASE NOTE: We are unable to ship our backdrop stands or large frames to NZ via Aus Post / Nz Post due to their size and weight, if you wish to order these stands, please contact us and we will get a quote with another courier for you
INTERNATIONAL STANDARD, NO Tracking: This is standard budget International post with Australia Post, estimated 8-12 business days.
INTERNATIONAL STANDARD, with Tracking: This is standard International post with Australia Post that can be tracked with a tracking number, estimated 8-12 business days.
INTERNATIONAL EXPRESS, with Tracking: This is premium International post with Australia Post that can be tracked with a tracking number, estimated 4-8 business days.
Please note: All postage options are 3rd party courier/postage services and while we are proud of our fast dispatch times we can not guarantee delivery dates as these are subject to the performance of the shipping service you select.
Luna Events prides its self on our customer service. We go over and above by offering a 30-day returns period for most of our products.
RETURNS - EASY AS 123
- Contact us via email with your order number, note on the email the items you would like to return along with the reason
- Complete the return form we send to you and place it inside your return parcel
- Take the parcel to the post office to be returned to us within 30 days from when it was delivered to you
All items returned for change of mind must have the product packaging unopened, undamaged and in suitable packaging. If you received the item in a box we expect you to return that in a box now or padded bag. If you return something that has been opened or the packaging is damaged we will not refund you, even if they have not been used at an event, instead the items will be sent back to your return to sender at your cost.
We are unable to accept returns/refunds on the following:
- Clearance lines, factory seconds, ex-display and showroom specials.
- Fragile items such as but not limited to vases, glassware, ceramics, mirrors, metal vases, and charger plates
- Large fabric items including Aisle Runner which have been folded for postage
- Special Order Items such as - stock/sizes/colours we do not normally sell or bulk orders of items we do stock that require us to place a special order with our factory.
FOR CHANGE OF MIND
- Contact us for a return form
- Package your items (in a box if you received the item in a box) and return them to the post office
- Remember all items must be in original undamaged product packaging and unused*
- We will process your refund in 2-3 business days on receipt of the return minus a 10% administration/restocking fee.
- The refund would appear in your account within 2- 7 business days after that, we do not offer exchanges.
* If you choose to return items that are opened and we cannot return to sender, additional fees will be applied on top of the restocking fee before you are refunded. Items will not be refunded if there are signs of use we will hold those until such time as you provide a return label/information.
INCORRECT ITEMS, MISSING ITEMS, DAMAGED etc
- We require notice within 72hrs from your receiving the delivery if there is an error or issue.
- We may request a photograph of the items so we can start the claims process
- On resolution, we would refund you on the costs of the items/s in question and any applicable postage charges.
- We will not refund any return postage charges you have paid if we issue you with a reply paid label.
RETURNS DUE TO NONE/LATE DELIVERY ETC*
Return Postage Charges, and a restocking fee will apply to all returned parcels. The original postage paid is not refundable, the original order cannot simply be reposted as the original postage charged has been used. If you wish to have this reposted, you must pay the original charge plus the return costs.
- For reasons such as but not limited to an incorrect address, delivery was late, not collected, refusal of the delivery, original parcel put in Letter Box or left at post office etc.
- Aus Post, Startrack and Sendle all charge a return fee. Some are flat rate and others are the full price of the postage which may be higher than we charge you as they are charged at rack rates, not our discounted freight rates.
- Restocking/Admin Fees cover processing your return and any charges from the payment facility you originally used to pay for your order.
PLEASE REMEMBER: The address you enter at checkout is the one we post to, please ensure that it is correct and do not rely on auto-fill. You may email us another address however our system is automated for printing labels at the time the order is allocated to the warehouse, it is not always possible to change the address and we take no responsibility if we are unable to update that address.
If you are aware of an error, you must contact the carrier to arrange the address change to avoid additional postage fees. There will be no compensation on postage fees and return postage charges if you make an error at checkout with your address.
Wishing Well Wedding Card Box - Mr & Mrs Floral
Our Timber Mr & Mrs Floral Card boxes make for a gorgeous and affordable wishing well solution to complete your special day. This is a generous sized large box wishing well, so there will be plenty of room for cards! Gorgeous styling to create incredible photos you'll cherish for years to come! Flat packed for safe shipping, they are easy to assemble and the light two tone plywood looks great, very on-trend for rustic weddings! Or, if you're feeling creative, you can even paint them a custom colour with some craft paint to suit any DYI wedding decor theme!
Mr & Mrs Floral Wishing Well Card Box Set
-
Large Box Size: 23cm high x24cm wide x30cm Long
- Colour: Natural untreated ply wood colour
- Design: Intricate detail cut-out design
- Assembly: Flat packed, requires assembly. Comes with padlock. If using padlock small screw driver is required to attach it. Screw driver not included.
POSTAGE:
We can post to virtually any address in Australia and New Zealand. We post every business day from our warehouse in Melbourne. Your order will be dispatched the next business day after you have placed and paid for your order. Please note that if you select to pay with 'bank transfer' that we will post your order within 1 business day of your payment clearing.
Cut off for same day dispatch is 6am Melbourne time, all orders placed after this time will be dispatched next business day
URGENT ORDERS: If you have an urgent deadline and are unsure of which service to choose, please call our office on 03 97624431 for assistance. We can often push orders out same day if needed and same day pickup can also often be arranged, but it is very important you call to check, please call prior to 11am Melb AEST.
POSTAGE COSTS:
Postage price is calculated based on your location, the weight of the products and the service level available on the day you are shopping. It is quick and easy to check shipping costs:
1. Add products to your cart.
2. On the shopping cart page you will see a summary of the items you have selected and below that there is a "Shipping Price Calculator" Box.
3. Enter your country, state and post code into this box. Shipping options and prices will appear.POSTAGE OPTIONS WITHIN AUSTRALIA:
All postage options have a tracking and signature service.
If you will not be home to sign for your item please choose an Australia Post option as you will then be able to collect your item from the post office if you are not at home when the driver attempts delivery.
STARTRACK - Premium Air: This is the fastest service level run through Startrack Couriers. This service offers estimated next business day delivery to most areas of Australia. Currently taking approximately 1-5 Business Days
STARTRACK - Regular: This is the Road Express Startrack courier service. This service is often slightly faster than Australia Post Regular service, but not as fast as Australia Post Express. Currently taking approximately 2-5 Business Days
Startrack shipping time estimate Here
EXPRESS POST - Aus Post: This is the fastest service level run through Australia Post. This service offers estimated next business day delivery to many areas. Currently taking approximately 3-5 Business Days
REGULAR POST - Australia Post: Normal road service with Australia Post.Currently taking approximately 5-10 Business Days
Australia Post shipping time estimate Here
DOMESTIC/ARAMEX / COURIERS PLEASE: This is also a road service and takes the longest for delivery. WA orders can take 6-8 weeks. Slowest Service 5-20 Business Days
LOCAL PICKUP: Use this option if you wish to pickup your order from our warehouse or send your own courier .
Pickup is available between 10am-4pm Mon-Fri and pickup orders are available from the day after you place your order unless otherwise arranged.
If you need to pick up on the same day please call our office to arrange. If you are using this option to send your own courier please also call our office to arrange any paperwork after placing the order.
Pickup address:
Luna Wedding and Event Supplies
10/65 Barry Street, BAYSWATER VIC 3153
SHIPPING OPTIONS TO NEW ZEALAND:
We ship items to New Zealand every day and most orders are received in the time frames below, without delays. However, due to the goods needing to pass through New Zealand Customs we have no control if goods are delayed.
New Zealand also has import tax and duties that may be payable to the NZ Customs on entry to the country if your order exceeds the Tax-Free limit. If you are required to pay Duties and Taxes (D&T) your order will be held by NZ Post and you will receive a notification in the mail informing you of the amount and how to pay. This is issued by New Zealand Customs and Luna Wedding and Event Supplies has no control over this paperwork. Please also note; due to the fluctuations of the exchange rate, orders with value very close to the tax-free limit may be assessed as incurring (D&T) as the currency exchange rate may vary from the order date to the customs clearance date.
For information about customs, import duties, etc. and to calculate any import tax payable visit: New Zealand Customs Service
PLEASE NOTE: We are unable to ship our backdrop stands or large frames to NZ via Aus Post / Nz Post due to their size and weight, if you wish to order these stands, please contact us and we will get a quote with another courier for you
INTERNATIONAL STANDARD, NO Tracking: This is standard budget International post with Australia Post, estimated 8-12 business days.
INTERNATIONAL STANDARD, with Tracking: This is standard International post with Australia Post that can be tracked with a tracking number, estimated 8-12 business days.
INTERNATIONAL EXPRESS, with Tracking: This is premium International post with Australia Post that can be tracked with a tracking number, estimated 4-8 business days.
Please note: All postage options are 3rd party courier/postage services and while we are proud of our fast dispatch times we can not guarantee delivery dates as these are subject to the performance of the shipping service you select.
Luna Events prides its self on our customer service. We go over and above by offering a 30-day returns period for most of our products.
RETURNS - EASY AS 123
- Contact us via email with your order number, note on the email the items you would like to return along with the reason
- Complete the return form we send to you and place it inside your return parcel
- Take the parcel to the post office to be returned to us within 30 days from when it was delivered to you
All items returned for change of mind must have the product packaging unopened, undamaged and in suitable packaging. If you received the item in a box we expect you to return that in a box now or padded bag. If you return something that has been opened or the packaging is damaged we will not refund you, even if they have not been used at an event, instead the items will be sent back to your return to sender at your cost.
We are unable to accept returns/refunds on the following:
- Clearance lines, factory seconds, ex-display and showroom specials.
- Fragile items such as but not limited to vases, glassware, ceramics, mirrors, metal vases, and charger plates
- Large fabric items including Aisle Runner which have been folded for postage
- Special Order Items such as - stock/sizes/colours we do not normally sell or bulk orders of items we do stock that require us to place a special order with our factory.
FOR CHANGE OF MIND
- Contact us for a return form
- Package your items (in a box if you received the item in a box) and return them to the post office
- Remember all items must be in original undamaged product packaging and unused*
- We will process your refund in 2-3 business days on receipt of the return minus a 10% administration/restocking fee.
- The refund would appear in your account within 2- 7 business days after that, we do not offer exchanges.
* If you choose to return items that are opened and we cannot return to sender, additional fees will be applied on top of the restocking fee before you are refunded. Items will not be refunded if there are signs of use we will hold those until such time as you provide a return label/information.
INCORRECT ITEMS, MISSING ITEMS, DAMAGED etc
- We require notice within 72hrs from your receiving the delivery if there is an error or issue.
- We may request a photograph of the items so we can start the claims process
- On resolution, we would refund you on the costs of the items/s in question and any applicable postage charges.
- We will not refund any return postage charges you have paid if we issue you with a reply paid label.
RETURNS DUE TO NONE/LATE DELIVERY ETC*
Return Postage Charges, and a restocking fee will apply to all returned parcels. The original postage paid is not refundable, the original order cannot simply be reposted as the original postage charged has been used. If you wish to have this reposted, you must pay the original charge plus the return costs.
- For reasons such as but not limited to an incorrect address, delivery was late, not collected, refusal of the delivery, original parcel put in Letter Box or left at post office etc.
- Aus Post, Startrack and Sendle all charge a return fee. Some are flat rate and others are the full price of the postage which may be higher than we charge you as they are charged at rack rates, not our discounted freight rates.
- Restocking/Admin Fees cover processing your return and any charges from the payment facility you originally used to pay for your order.
PLEASE REMEMBER: The address you enter at checkout is the one we post to, please ensure that it is correct and do not rely on auto-fill. You may email us another address however our system is automated for printing labels at the time the order is allocated to the warehouse, it is not always possible to change the address and we take no responsibility if we are unable to update that address.
If you are aware of an error, you must contact the carrier to arrange the address change to avoid additional postage fees. There will be no compensation on postage fees and return postage charges if you make an error at checkout with your address.
Wishing Well Wedding Card Box - Mr & Mrs Hearts
Our Timber Mr & Mrs Love Heart Card boxes make for a gorgeous and affordable wishing well solution to complete your special day. This is a generous sized large box wishing well, so there will be plenty of room for cards! Gorgeous styling to create incredible photos you'll cherish for years to come! Flat packed for safe shipping, they are easy to assemble and the light two tone plywood looks great, very on-trend for rustic weddings! Or, if you're feeling creative, you can even paint them a custom colour with some craft paint to suit any DYI wedding decor theme!
Mr & Mrs Love Heart Wishing Well Card Box Set
-
Large Box Size: 23cm high x24cm wide x30cm Long
- Colour: Natural untreated ply wood colour
- Design: Intricate detail cut-out design
- Assembly: Flat packed, requires assembly. Comes with padlock. If using padlock small screw driver is required to attach it. Screw driver not included.
POSTAGE:
We can post to virtually any address in Australia and New Zealand. We post every business day from our warehouse in Melbourne. Your order will be dispatched the next business day after you have placed and paid for your order. Please note that if you select to pay with 'bank transfer' that we will post your order within 1 business day of your payment clearing.
Cut off for same day dispatch is 6am Melbourne time, all orders placed after this time will be dispatched next business day
URGENT ORDERS: If you have an urgent deadline and are unsure of which service to choose, please call our office on 03 97624431 for assistance. We can often push orders out same day if needed and same day pickup can also often be arranged, but it is very important you call to check, please call prior to 11am Melb AEST.
POSTAGE COSTS:
Postage price is calculated based on your location, the weight of the products and the service level available on the day you are shopping. It is quick and easy to check shipping costs:
1. Add products to your cart.
2. On the shopping cart page you will see a summary of the items you have selected and below that there is a "Shipping Price Calculator" Box.
3. Enter your country, state and post code into this box. Shipping options and prices will appear.POSTAGE OPTIONS WITHIN AUSTRALIA:
All postage options have a tracking and signature service.
If you will not be home to sign for your item please choose an Australia Post option as you will then be able to collect your item from the post office if you are not at home when the driver attempts delivery.
STARTRACK - Premium Air: This is the fastest service level run through Startrack Couriers. This service offers estimated next business day delivery to most areas of Australia. Currently taking approximately 1-5 Business Days
STARTRACK - Regular: This is the Road Express Startrack courier service. This service is often slightly faster than Australia Post Regular service, but not as fast as Australia Post Express. Currently taking approximately 2-5 Business Days
Startrack shipping time estimate Here
EXPRESS POST - Aus Post: This is the fastest service level run through Australia Post. This service offers estimated next business day delivery to many areas. Currently taking approximately 3-5 Business Days
REGULAR POST - Australia Post: Normal road service with Australia Post.Currently taking approximately 5-10 Business Days
Australia Post shipping time estimate Here
DOMESTIC/ARAMEX / COURIERS PLEASE: This is also a road service and takes the longest for delivery. WA orders can take 6-8 weeks. Slowest Service 5-20 Business Days
LOCAL PICKUP: Use this option if you wish to pickup your order from our warehouse or send your own courier .
Pickup is available between 10am-4pm Mon-Fri and pickup orders are available from the day after you place your order unless otherwise arranged.
If you need to pick up on the same day please call our office to arrange. If you are using this option to send your own courier please also call our office to arrange any paperwork after placing the order.
Pickup address:
Luna Wedding and Event Supplies
10/65 Barry Street, BAYSWATER VIC 3153
SHIPPING OPTIONS TO NEW ZEALAND:
We ship items to New Zealand every day and most orders are received in the time frames below, without delays. However, due to the goods needing to pass through New Zealand Customs we have no control if goods are delayed.
New Zealand also has import tax and duties that may be payable to the NZ Customs on entry to the country if your order exceeds the Tax-Free limit. If you are required to pay Duties and Taxes (D&T) your order will be held by NZ Post and you will receive a notification in the mail informing you of the amount and how to pay. This is issued by New Zealand Customs and Luna Wedding and Event Supplies has no control over this paperwork. Please also note; due to the fluctuations of the exchange rate, orders with value very close to the tax-free limit may be assessed as incurring (D&T) as the currency exchange rate may vary from the order date to the customs clearance date.
For information about customs, import duties, etc. and to calculate any import tax payable visit: New Zealand Customs Service
PLEASE NOTE: We are unable to ship our backdrop stands or large frames to NZ via Aus Post / Nz Post due to their size and weight, if you wish to order these stands, please contact us and we will get a quote with another courier for you
INTERNATIONAL STANDARD, NO Tracking: This is standard budget International post with Australia Post, estimated 8-12 business days.
INTERNATIONAL STANDARD, with Tracking: This is standard International post with Australia Post that can be tracked with a tracking number, estimated 8-12 business days.
INTERNATIONAL EXPRESS, with Tracking: This is premium International post with Australia Post that can be tracked with a tracking number, estimated 4-8 business days.
Please note: All postage options are 3rd party courier/postage services and while we are proud of our fast dispatch times we can not guarantee delivery dates as these are subject to the performance of the shipping service you select.
Luna Events prides its self on our customer service. We go over and above by offering a 30-day returns period for most of our products.
RETURNS - EASY AS 123
- Contact us via email with your order number, note on the email the items you would like to return along with the reason
- Complete the return form we send to you and place it inside your return parcel
- Take the parcel to the post office to be returned to us within 30 days from when it was delivered to you
All items returned for change of mind must have the product packaging unopened, undamaged and in suitable packaging. If you received the item in a box we expect you to return that in a box now or padded bag. If you return something that has been opened or the packaging is damaged we will not refund you, even if they have not been used at an event, instead the items will be sent back to your return to sender at your cost.
We are unable to accept returns/refunds on the following:
- Clearance lines, factory seconds, ex-display and showroom specials.
- Fragile items such as but not limited to vases, glassware, ceramics, mirrors, metal vases, and charger plates
- Large fabric items including Aisle Runner which have been folded for postage
- Special Order Items such as - stock/sizes/colours we do not normally sell or bulk orders of items we do stock that require us to place a special order with our factory.
FOR CHANGE OF MIND
- Contact us for a return form
- Package your items (in a box if you received the item in a box) and return them to the post office
- Remember all items must be in original undamaged product packaging and unused*
- We will process your refund in 2-3 business days on receipt of the return minus a 10% administration/restocking fee.
- The refund would appear in your account within 2- 7 business days after that, we do not offer exchanges.
* If you choose to return items that are opened and we cannot return to sender, additional fees will be applied on top of the restocking fee before you are refunded. Items will not be refunded if there are signs of use we will hold those until such time as you provide a return label/information.
INCORRECT ITEMS, MISSING ITEMS, DAMAGED etc
- We require notice within 72hrs from your receiving the delivery if there is an error or issue.
- We may request a photograph of the items so we can start the claims process
- On resolution, we would refund you on the costs of the items/s in question and any applicable postage charges.
- We will not refund any return postage charges you have paid if we issue you with a reply paid label.
RETURNS DUE TO NONE/LATE DELIVERY ETC*
Return Postage Charges, and a restocking fee will apply to all returned parcels. The original postage paid is not refundable, the original order cannot simply be reposted as the original postage charged has been used. If you wish to have this reposted, you must pay the original charge plus the return costs.
- For reasons such as but not limited to an incorrect address, delivery was late, not collected, refusal of the delivery, original parcel put in Letter Box or left at post office etc.
- Aus Post, Startrack and Sendle all charge a return fee. Some are flat rate and others are the full price of the postage which may be higher than we charge you as they are charged at rack rates, not our discounted freight rates.
- Restocking/Admin Fees cover processing your return and any charges from the payment facility you originally used to pay for your order.
PLEASE REMEMBER: The address you enter at checkout is the one we post to, please ensure that it is correct and do not rely on auto-fill. You may email us another address however our system is automated for printing labels at the time the order is allocated to the warehouse, it is not always possible to change the address and we take no responsibility if we are unable to update that address.
If you are aware of an error, you must contact the carrier to arrange the address change to avoid additional postage fees. There will be no compensation on postage fees and return postage charges if you make an error at checkout with your address.
White Chiffon Fabric No Glitter 1.5mx25m - (Sheer Stretch Crepe Chiffon)
Create whimsical, joyful event set-ups and wedding decorations with this sparkling white, sheer crepe chiffon fabric designed specifically for the Wedding and Events Industry. A must-have for any wedding co-ordinator! The light-weight, stretchy chiffon fabric, can be scrunched, layered and tied to create texture and body. With 5% spandex, our chiffon has a slight give / stretch to the weave, creating buoyancy and versatility. For wedding ceremonies use them to decorate aisles, church pews, bouquets, chairs and marquees. For parties and receptions you can transform all the table settings, the bridal table, walls and backdrops.
- Size: 150cm x 25m.
- Colour: White
- Transparency: Medium
- Quality Industry-Grade Fabric: 95% Nylon, 5% Spandex, cut from single piece of fabric with no seams.
- Durable: Durable, industry-grade chiffon designed specifically for the wedding and events industry. Hand wash only.
POSTAGE:
We can post to virtually any address in Australia and New Zealand. We post every business day from our warehouse in Melbourne. Your order will be dispatched the next business day after you have placed and paid for your order. Please note that if you select to pay with 'bank transfer' that we will post your order within 1 business day of your payment clearing.
Cut off for same day dispatch is 6am Melbourne time, all orders placed after this time will be dispatched next business day
URGENT ORDERS: If you have an urgent deadline and are unsure of which service to choose, please call our office on 03 97624431 for assistance. We can often push orders out same day if needed and same day pickup can also often be arranged, but it is very important you call to check, please call prior to 11am Melb AEST.
POSTAGE COSTS:
Postage price is calculated based on your location, the weight of the products and the service level available on the day you are shopping. It is quick and easy to check shipping costs:
1. Add products to your cart.
2. On the shopping cart page you will see a summary of the items you have selected and below that there is a "Shipping Price Calculator" Box.
3. Enter your country, state and post code into this box. Shipping options and prices will appear.POSTAGE OPTIONS WITHIN AUSTRALIA:
All postage options have a tracking and signature service.
If you will not be home to sign for your item please choose an Australia Post option as you will then be able to collect your item from the post office if you are not at home when the driver attempts delivery.
STARTRACK - Premium Air: This is the fastest service level run through Startrack Couriers. This service offers estimated next business day delivery to most areas of Australia. Currently taking approximately 1-5 Business Days
STARTRACK - Regular: This is the Road Express Startrack courier service. This service is often slightly faster than Australia Post Regular service, but not as fast as Australia Post Express. Currently taking approximately 2-5 Business Days
Startrack shipping time estimate Here
EXPRESS POST - Aus Post: This is the fastest service level run through Australia Post. This service offers estimated next business day delivery to many areas. Currently taking approximately 3-5 Business Days
REGULAR POST - Australia Post: Normal road service with Australia Post.Currently taking approximately 5-10 Business Days
Australia Post shipping time estimate Here
DOMESTIC/ARAMEX / COURIERS PLEASE: This is also a road service and takes the longest for delivery. WA orders can take 6-8 weeks. Slowest Service 5-20 Business Days
LOCAL PICKUP: Use this option if you wish to pickup your order from our warehouse or send your own courier .
Pickup is available between 10am-4pm Mon-Fri and pickup orders are available from the day after you place your order unless otherwise arranged.
If you need to pick up on the same day please call our office to arrange. If you are using this option to send your own courier please also call our office to arrange any paperwork after placing the order.
Pickup address:
Luna Wedding and Event Supplies
10/65 Barry Street, BAYSWATER VIC 3153
SHIPPING OPTIONS TO NEW ZEALAND:
We ship items to New Zealand every day and most orders are received in the time frames below, without delays. However, due to the goods needing to pass through New Zealand Customs we have no control if goods are delayed.
New Zealand also has import tax and duties that may be payable to the NZ Customs on entry to the country if your order exceeds the Tax-Free limit. If you are required to pay Duties and Taxes (D&T) your order will be held by NZ Post and you will receive a notification in the mail informing you of the amount and how to pay. This is issued by New Zealand Customs and Luna Wedding and Event Supplies has no control over this paperwork. Please also note; due to the fluctuations of the exchange rate, orders with value very close to the tax-free limit may be assessed as incurring (D&T) as the currency exchange rate may vary from the order date to the customs clearance date.
For information about customs, import duties, etc. and to calculate any import tax payable visit: New Zealand Customs Service
PLEASE NOTE: We are unable to ship our backdrop stands or large frames to NZ via Aus Post / Nz Post due to their size and weight, if you wish to order these stands, please contact us and we will get a quote with another courier for you
INTERNATIONAL STANDARD, NO Tracking: This is standard budget International post with Australia Post, estimated 8-12 business days.
INTERNATIONAL STANDARD, with Tracking: This is standard International post with Australia Post that can be tracked with a tracking number, estimated 8-12 business days.
INTERNATIONAL EXPRESS, with Tracking: This is premium International post with Australia Post that can be tracked with a tracking number, estimated 4-8 business days.
Please note: All postage options are 3rd party courier/postage services and while we are proud of our fast dispatch times we can not guarantee delivery dates as these are subject to the performance of the shipping service you select.
Luna Events prides its self on our customer service. We go over and above by offering a 30-day returns period for most of our products.
RETURNS - EASY AS 123
- Contact us via email with your order number, note on the email the items you would like to return along with the reason
- Complete the return form we send to you and place it inside your return parcel
- Take the parcel to the post office to be returned to us within 30 days from when it was delivered to you
All items returned for change of mind must have the product packaging unopened, undamaged and in suitable packaging. If you received the item in a box we expect you to return that in a box now or padded bag. If you return something that has been opened or the packaging is damaged we will not refund you, even if they have not been used at an event, instead the items will be sent back to your return to sender at your cost.
We are unable to accept returns/refunds on the following:
- Clearance lines, factory seconds, ex-display and showroom specials.
- Fragile items such as but not limited to vases, glassware, ceramics, mirrors, metal vases, and charger plates
- Large fabric items including Aisle Runner which have been folded for postage
- Special Order Items such as - stock/sizes/colours we do not normally sell or bulk orders of items we do stock that require us to place a special order with our factory.
FOR CHANGE OF MIND
- Contact us for a return form
- Package your items (in a box if you received the item in a box) and return them to the post office
- Remember all items must be in original undamaged product packaging and unused*
- We will process your refund in 2-3 business days on receipt of the return minus a 10% administration/restocking fee.
- The refund would appear in your account within 2- 7 business days after that, we do not offer exchanges.
* If you choose to return items that are opened and we cannot return to sender, additional fees will be applied on top of the restocking fee before you are refunded. Items will not be refunded if there are signs of use we will hold those until such time as you provide a return label/information.
INCORRECT ITEMS, MISSING ITEMS, DAMAGED etc
- We require notice within 72hrs from your receiving the delivery if there is an error or issue.
- We may request a photograph of the items so we can start the claims process
- On resolution, we would refund you on the costs of the items/s in question and any applicable postage charges.
- We will not refund any return postage charges you have paid if we issue you with a reply paid label.
RETURNS DUE TO NONE/LATE DELIVERY ETC*
Return Postage Charges, and a restocking fee will apply to all returned parcels. The original postage paid is not refundable, the original order cannot simply be reposted as the original postage charged has been used. If you wish to have this reposted, you must pay the original charge plus the return costs.
- For reasons such as but not limited to an incorrect address, delivery was late, not collected, refusal of the delivery, original parcel put in Letter Box or left at post office etc.
- Aus Post, Startrack and Sendle all charge a return fee. Some are flat rate and others are the full price of the postage which may be higher than we charge you as they are charged at rack rates, not our discounted freight rates.
- Restocking/Admin Fees cover processing your return and any charges from the payment facility you originally used to pay for your order.
PLEASE REMEMBER: The address you enter at checkout is the one we post to, please ensure that it is correct and do not rely on auto-fill. You may email us another address however our system is automated for printing labels at the time the order is allocated to the warehouse, it is not always possible to change the address and we take no responsibility if we are unable to update that address.
If you are aware of an error, you must contact the carrier to arrange the address change to avoid additional postage fees. There will be no compensation on postage fees and return postage charges if you make an error at checkout with your address.
Artificial Peony Flower Bouquet - Blush Pink and White - Satin Ribbon and Pearl Bouquet Wrap
Premium Pink Peony Artificial Bouquet with a Satin Ribbon wrap and with a decorative Pearl embellishment. Premium fabric flowers with bendable stems creates a gorgeous and affordable bouquet for brides, bridesmaids and flower girls, or for decorating centrepieces, vases and plinths. Largest flower heads approx. 10cm, with a versatile bendable stem.
- Size: 25cm from bottom of stem to top of flower bouquet, width approx. 20cm
- Design: Versatile bouquet. The stems are bendable and the top section of each stem has additional internal wire to help the bouquet hold its traditional shape. The wire also allows flexibility to help transform the bouquet to work with whatever you are decorating. Flower heads can be moved and manipulated into desired positions and also gently removed from their spike and attached to a different part of the bouquet if desired.
- Colour: Blush Pink and White theme
- Material: Fabric flowers and leaves, plastic and wire greenery
-
Complementary products: Use in conjunction with our other artificial roses and peonies, or any of our range of artificial flowers and greenery products.
Premium Pink Peony Artificial Bouquet with a Satin Ribbon wrap and with a decorative Pearl embellishment. Premium fabric flowers with bendable stems creates a gorgeous and affordable bouquet for brides, bridesmaids and flower girls, or for decorating centrepieces, vases and plinths. Largest flower heads approx. 10cm, with a versatile bendable stem.
- Size: 25cm from bottom of stem to top of flower bouquet, width approx. 20cm
- Design: Versatile bouquet. The stems are bendable and the top section of each stem has additional internal wire to help the bouquet hold its traditional shape. The wire also allows flexibility to help transform the bouquet to work with whatever you are decorating. Flower heads can be moved and manipulated into desired positions and also gently removed from their spike and attached to a different part of the bouquet if desired.
- Colour: Blush Pink and White theme
- Material: Fabric flowers and leaves, plastic and wire greenery
-
Complementary products: Use in conjunction with our other artificial roses and peonies, or any of our range of artificial flowers and greenery products.
POSTAGE:
We can post to virtually any address in Australia and New Zealand. We post every business day from our warehouse in Melbourne. Your order will be dispatched the next business day after you have placed and paid for your order. Please note that if you select to pay with 'bank transfer' that we will post your order within 1 business day of your payment clearing.
Cut off for same day dispatch is 6am Melbourne time, all orders placed after this time will be dispatched next business day
URGENT ORDERS: If you have an urgent deadline and are unsure of which service to choose, please call our office on 03 97624431 for assistance. We can often push orders out same day if needed and same day pickup can also often be arranged, but it is very important you call to check, please call prior to 11am Melb AEST.
POSTAGE COSTS:
Postage price is calculated based on your location, the weight of the products and the service level available on the day you are shopping. It is quick and easy to check shipping costs:
1. Add products to your cart.
2. On the shopping cart page you will see a summary of the items you have selected and below that there is a "Shipping Price Calculator" Box.
3. Enter your country, state and post code into this box. Shipping options and prices will appear.POSTAGE OPTIONS WITHIN AUSTRALIA:
All postage options have a tracking and signature service.
If you will not be home to sign for your item please choose an Australia Post option as you will then be able to collect your item from the post office if you are not at home when the driver attempts delivery.
STARTRACK - Premium Air: This is the fastest service level run through Startrack Couriers. This service offers estimated next business day delivery to most areas of Australia. Currently taking approximately 1-5 Business Days
STARTRACK - Regular: This is the Road Express Startrack courier service. This service is often slightly faster than Australia Post Regular service, but not as fast as Australia Post Express. Currently taking approximately 2-5 Business Days
Startrack shipping time estimate Here
EXPRESS POST - Aus Post: This is the fastest service level run through Australia Post. This service offers estimated next business day delivery to many areas. Currently taking approximately 3-5 Business Days
REGULAR POST - Australia Post: Normal road service with Australia Post.Currently taking approximately 5-10 Business Days
Australia Post shipping time estimate Here
DOMESTIC/ARAMEX / COURIERS PLEASE: This is also a road service and takes the longest for delivery. WA orders can take 6-8 weeks. Slowest Service 5-20 Business Days
LOCAL PICKUP: Use this option if you wish to pickup your order from our warehouse or send your own courier .
Pickup is available between 10am-4pm Mon-Fri and pickup orders are available from the day after you place your order unless otherwise arranged.
If you need to pick up on the same day please call our office to arrange. If you are using this option to send your own courier please also call our office to arrange any paperwork after placing the order.
Pickup address:
Luna Wedding and Event Supplies
10/65 Barry Street, BAYSWATER VIC 3153
SHIPPING OPTIONS TO NEW ZEALAND:
We ship items to New Zealand every day and most orders are received in the time frames below, without delays. However, due to the goods needing to pass through New Zealand Customs we have no control if goods are delayed.
New Zealand also has import tax and duties that may be payable to the NZ Customs on entry to the country if your order exceeds the Tax-Free limit. If you are required to pay Duties and Taxes (D&T) your order will be held by NZ Post and you will receive a notification in the mail informing you of the amount and how to pay. This is issued by New Zealand Customs and Luna Wedding and Event Supplies has no control over this paperwork. Please also note; due to the fluctuations of the exchange rate, orders with value very close to the tax-free limit may be assessed as incurring (D&T) as the currency exchange rate may vary from the order date to the customs clearance date.
For information about customs, import duties, etc. and to calculate any import tax payable visit: New Zealand Customs Service
PLEASE NOTE: We are unable to ship our backdrop stands or large frames to NZ via Aus Post / Nz Post due to their size and weight, if you wish to order these stands, please contact us and we will get a quote with another courier for you
INTERNATIONAL STANDARD, NO Tracking: This is standard budget International post with Australia Post, estimated 8-12 business days.
INTERNATIONAL STANDARD, with Tracking: This is standard International post with Australia Post that can be tracked with a tracking number, estimated 8-12 business days.
INTERNATIONAL EXPRESS, with Tracking: This is premium International post with Australia Post that can be tracked with a tracking number, estimated 4-8 business days.
Please note: All postage options are 3rd party courier/postage services and while we are proud of our fast dispatch times we can not guarantee delivery dates as these are subject to the performance of the shipping service you select.
Luna Events prides its self on our customer service. We go over and above by offering a 30-day returns period for most of our products.
RETURNS - EASY AS 123
- Contact us via email with your order number, note on the email the items you would like to return along with the reason
- Complete the return form we send to you and place it inside your return parcel
- Take the parcel to the post office to be returned to us within 30 days from when it was delivered to you
All items returned for change of mind must have the product packaging unopened, undamaged and in suitable packaging. If you received the item in a box we expect you to return that in a box now or padded bag. If you return something that has been opened or the packaging is damaged we will not refund you, even if they have not been used at an event, instead the items will be sent back to your return to sender at your cost.
We are unable to accept returns/refunds on the following:
- Clearance lines, factory seconds, ex-display and showroom specials.
- Fragile items such as but not limited to vases, glassware, ceramics, mirrors, metal vases, and charger plates
- Large fabric items including Aisle Runner which have been folded for postage
- Special Order Items such as - stock/sizes/colours we do not normally sell or bulk orders of items we do stock that require us to place a special order with our factory.
FOR CHANGE OF MIND
- Contact us for a return form
- Package your items (in a box if you received the item in a box) and return them to the post office
- Remember all items must be in original undamaged product packaging and unused*
- We will process your refund in 2-3 business days on receipt of the return minus a 10% administration/restocking fee.
- The refund would appear in your account within 2- 7 business days after that, we do not offer exchanges.
* If you choose to return items that are opened and we cannot return to sender, additional fees will be applied on top of the restocking fee before you are refunded. Items will not be refunded if there are signs of use we will hold those until such time as you provide a return label/information.
INCORRECT ITEMS, MISSING ITEMS, DAMAGED etc
- We require notice within 72hrs from your receiving the delivery if there is an error or issue.
- We may request a photograph of the items so we can start the claims process
- On resolution, we would refund you on the costs of the items/s in question and any applicable postage charges.
- We will not refund any return postage charges you have paid if we issue you with a reply paid label.
RETURNS DUE TO NONE/LATE DELIVERY ETC*
Return Postage Charges, and a restocking fee will apply to all returned parcels. The original postage paid is not refundable, the original order cannot simply be reposted as the original postage charged has been used. If you wish to have this reposted, you must pay the original charge plus the return costs.
- For reasons such as but not limited to an incorrect address, delivery was late, not collected, refusal of the delivery, original parcel put in Letter Box or left at post office etc.
- Aus Post, Startrack and Sendle all charge a return fee. Some are flat rate and others are the full price of the postage which may be higher than we charge you as they are charged at rack rates, not our discounted freight rates.
- Restocking/Admin Fees cover processing your return and any charges from the payment facility you originally used to pay for your order.
PLEASE REMEMBER: The address you enter at checkout is the one we post to, please ensure that it is correct and do not rely on auto-fill. You may email us another address however our system is automated for printing labels at the time the order is allocated to the warehouse, it is not always possible to change the address and we take no responsibility if we are unable to update that address.
If you are aware of an error, you must contact the carrier to arrange the address change to avoid additional postage fees. There will be no compensation on postage fees and return postage charges if you make an error at checkout with your address.
Artificial Rose Flower Bouquet - Dusty Blue - Satin Ribbon and Pearl Bouquet Wrap
Soft Dust Blue Mixed Artificial Bouquet of Rose, Daisy and Baby Breath, with a Satin Ribbon wrap and with a decorative Pearl embellishment. Premium fabric flowers with bendable stems creates a gorgeous and affordable bouquet for brides, bridesmaids and flower girls, or for decorating centrepieces, vases and plinths. Largest flower heads approx. 10cm, with a versatile bendable stem.
- Size: 25cm from bottom of stem to top of flower bouquet, width approx. 20cm
- Design: Versatile bouquet. The stems are bendable and the top section of each stem has additional internal wire to help the bouquet hold its traditional shape. The wire also allows flexibility to help transform the bouquet to work with whatever you are decorating. Flower heads can be moved and manipulated into desired positions and also gently removed from their spike and attached to a different part of the bouquet if desired.
- Colour: Dusty Blue and White theme
- Material: Fabric flowers and leaves, plastic and wire greenery
- Complementary products: Use in conjunction with our other artificial roses and peonies, or any of our range of artificial flowers and greenery products.
Soft Dust Blue Mixed Artificial Bouquet of Rose, Daisy and Baby Breath, with a Satin Ribbon wrap and with a decorative Pearl embellishment. Premium fabric flowers with bendable stems creates a gorgeous and affordable bouquet for brides, bridesmaids and flower girls, or for decorating centrepieces, vases and plinths. Largest flower heads approx. 10cm, with a versatile bendable stem.
- Size: 25cm from bottom of stem to top of flower bouquet, width approx. 20cm
- Design: Versatile bouquet. The stems are bendable and the top section of each stem has additional internal wire to help the bouquet hold its traditional shape. The wire also allows flexibility to help transform the bouquet to work with whatever you are decorating. Flower heads can be moved and manipulated into desired positions and also gently removed from their spike and attached to a different part of the bouquet if desired.
- Colour: Dusty Blue and White theme
- Material: Fabric flowers and leaves, plastic and wire greenery
- Complementary products: Use in conjunction with our other artificial roses and peonies, or any of our range of artificial flowers and greenery products.
POSTAGE:
We can post to virtually any address in Australia and New Zealand. We post every business day from our warehouse in Melbourne. Your order will be dispatched the next business day after you have placed and paid for your order. Please note that if you select to pay with 'bank transfer' that we will post your order within 1 business day of your payment clearing.
Cut off for same day dispatch is 6am Melbourne time, all orders placed after this time will be dispatched next business day
URGENT ORDERS: If you have an urgent deadline and are unsure of which service to choose, please call our office on 03 97624431 for assistance. We can often push orders out same day if needed and same day pickup can also often be arranged, but it is very important you call to check, please call prior to 11am Melb AEST.
POSTAGE COSTS:
Postage price is calculated based on your location, the weight of the products and the service level available on the day you are shopping. It is quick and easy to check shipping costs:
1. Add products to your cart.
2. On the shopping cart page you will see a summary of the items you have selected and below that there is a "Shipping Price Calculator" Box.
3. Enter your country, state and post code into this box. Shipping options and prices will appear.POSTAGE OPTIONS WITHIN AUSTRALIA:
All postage options have a tracking and signature service.
If you will not be home to sign for your item please choose an Australia Post option as you will then be able to collect your item from the post office if you are not at home when the driver attempts delivery.
STARTRACK - Premium Air: This is the fastest service level run through Startrack Couriers. This service offers estimated next business day delivery to most areas of Australia. Currently taking approximately 1-5 Business Days
STARTRACK - Regular: This is the Road Express Startrack courier service. This service is often slightly faster than Australia Post Regular service, but not as fast as Australia Post Express. Currently taking approximately 2-5 Business Days
Startrack shipping time estimate Here
EXPRESS POST - Aus Post: This is the fastest service level run through Australia Post. This service offers estimated next business day delivery to many areas. Currently taking approximately 3-5 Business Days
REGULAR POST - Australia Post: Normal road service with Australia Post.Currently taking approximately 5-10 Business Days
Australia Post shipping time estimate Here
DOMESTIC/ARAMEX / COURIERS PLEASE: This is also a road service and takes the longest for delivery. WA orders can take 6-8 weeks. Slowest Service 5-20 Business Days
LOCAL PICKUP: Use this option if you wish to pickup your order from our warehouse or send your own courier .
Pickup is available between 10am-4pm Mon-Fri and pickup orders are available from the day after you place your order unless otherwise arranged.
If you need to pick up on the same day please call our office to arrange. If you are using this option to send your own courier please also call our office to arrange any paperwork after placing the order.
Pickup address:
Luna Wedding and Event Supplies
10/65 Barry Street, BAYSWATER VIC 3153
SHIPPING OPTIONS TO NEW ZEALAND:
We ship items to New Zealand every day and most orders are received in the time frames below, without delays. However, due to the goods needing to pass through New Zealand Customs we have no control if goods are delayed.
New Zealand also has import tax and duties that may be payable to the NZ Customs on entry to the country if your order exceeds the Tax-Free limit. If you are required to pay Duties and Taxes (D&T) your order will be held by NZ Post and you will receive a notification in the mail informing you of the amount and how to pay. This is issued by New Zealand Customs and Luna Wedding and Event Supplies has no control over this paperwork. Please also note; due to the fluctuations of the exchange rate, orders with value very close to the tax-free limit may be assessed as incurring (D&T) as the currency exchange rate may vary from the order date to the customs clearance date.
For information about customs, import duties, etc. and to calculate any import tax payable visit: New Zealand Customs Service
PLEASE NOTE: We are unable to ship our backdrop stands or large frames to NZ via Aus Post / Nz Post due to their size and weight, if you wish to order these stands, please contact us and we will get a quote with another courier for you
INTERNATIONAL STANDARD, NO Tracking: This is standard budget International post with Australia Post, estimated 8-12 business days.
INTERNATIONAL STANDARD, with Tracking: This is standard International post with Australia Post that can be tracked with a tracking number, estimated 8-12 business days.
INTERNATIONAL EXPRESS, with Tracking: This is premium International post with Australia Post that can be tracked with a tracking number, estimated 4-8 business days.
Please note: All postage options are 3rd party courier/postage services and while we are proud of our fast dispatch times we can not guarantee delivery dates as these are subject to the performance of the shipping service you select.
Luna Events prides its self on our customer service. We go over and above by offering a 30-day returns period for most of our products.
RETURNS - EASY AS 123
- Contact us via email with your order number, note on the email the items you would like to return along with the reason
- Complete the return form we send to you and place it inside your return parcel
- Take the parcel to the post office to be returned to us within 30 days from when it was delivered to you
All items returned for change of mind must have the product packaging unopened, undamaged and in suitable packaging. If you received the item in a box we expect you to return that in a box now or padded bag. If you return something that has been opened or the packaging is damaged we will not refund you, even if they have not been used at an event, instead the items will be sent back to your return to sender at your cost.
We are unable to accept returns/refunds on the following:
- Clearance lines, factory seconds, ex-display and showroom specials.
- Fragile items such as but not limited to vases, glassware, ceramics, mirrors, metal vases, and charger plates
- Large fabric items including Aisle Runner which have been folded for postage
- Special Order Items such as - stock/sizes/colours we do not normally sell or bulk orders of items we do stock that require us to place a special order with our factory.
FOR CHANGE OF MIND
- Contact us for a return form
- Package your items (in a box if you received the item in a box) and return them to the post office
- Remember all items must be in original undamaged product packaging and unused*
- We will process your refund in 2-3 business days on receipt of the return minus a 10% administration/restocking fee.
- The refund would appear in your account within 2- 7 business days after that, we do not offer exchanges.
* If you choose to return items that are opened and we cannot return to sender, additional fees will be applied on top of the restocking fee before you are refunded. Items will not be refunded if there are signs of use we will hold those until such time as you provide a return label/information.
INCORRECT ITEMS, MISSING ITEMS, DAMAGED etc
- We require notice within 72hrs from your receiving the delivery if there is an error or issue.
- We may request a photograph of the items so we can start the claims process
- On resolution, we would refund you on the costs of the items/s in question and any applicable postage charges.
- We will not refund any return postage charges you have paid if we issue you with a reply paid label.
RETURNS DUE TO NONE/LATE DELIVERY ETC*
Return Postage Charges, and a restocking fee will apply to all returned parcels. The original postage paid is not refundable, the original order cannot simply be reposted as the original postage charged has been used. If you wish to have this reposted, you must pay the original charge plus the return costs.
- For reasons such as but not limited to an incorrect address, delivery was late, not collected, refusal of the delivery, original parcel put in Letter Box or left at post office etc.
- Aus Post, Startrack and Sendle all charge a return fee. Some are flat rate and others are the full price of the postage which may be higher than we charge you as they are charged at rack rates, not our discounted freight rates.
- Restocking/Admin Fees cover processing your return and any charges from the payment facility you originally used to pay for your order.
PLEASE REMEMBER: The address you enter at checkout is the one we post to, please ensure that it is correct and do not rely on auto-fill. You may email us another address however our system is automated for printing labels at the time the order is allocated to the warehouse, it is not always possible to change the address and we take no responsibility if we are unable to update that address.
If you are aware of an error, you must contact the carrier to arrange the address change to avoid additional postage fees. There will be no compensation on postage fees and return postage charges if you make an error at checkout with your address.
Artificial Mixed Flower Bouquet (10cm heads) - Soft Blues - Twine Wrap
Whimsical Artificial Bouquet of Peony, Rose, Dollar Eucalyptus and Baby Breath with a hessian twine. Premium fabric flowers with bendable stems creates a gorgeous and affordable bouquet for brides, bridesmaids and flower girls, or for decorating centrepieces, vases and plinths. The twine wrap is perfect for boho and rustic wedding themes! Largest flower heads approx. 10cm, with a versatile bendable stem.
- Size: 25cm from bottom of stem to top of flower bouquet, width approx. 20cm
- Design: Versatile bouquet. The stems are bendable and the top section of each stem has additional internal wire to help the bouquet hold its traditional shape. The wire also allows flexibility to help transform the bouquet to work with whatever you are decorating. Flower heads can be moved and manipulated into desired positions and also gently removed from their spike and attached to a different part of the bouquet if desired.
- Colour: Muted pastels of light blue, creamy white and soft grey green.
- Material: Fabric flowers and leaves, plastic and wire greenery
- Complementary products: Use in conjunction with our other artificial roses and peonies, or any of our range of artificial flowers and greenery products.
Whimsical Artificial Bouquet of Peony, Rose, Dollar Eucalyptus and Baby Breath with a hessian twine. Premium fabric flowers with bendable stems creates a gorgeous and affordable bouquet for brides, bridesmaids and flower girls, or for decorating centrepieces, vases and plinths. The twine wrap is perfect for boho and rustic wedding themes! Largest flower heads approx. 10cm, with a versatile bendable stem.
- Size: 25cm from bottom of stem to top of flower bouquet, width approx. 20cm
- Design: Versatile bouquet. The stems are bendable and the top section of each stem has additional internal wire to help the bouquet hold its traditional shape. The wire also allows flexibility to help transform the bouquet to work with whatever you are decorating. Flower heads can be moved and manipulated into desired positions and also gently removed from their spike and attached to a different part of the bouquet if desired.
- Colour: Muted pastels of light blue, creamy white and soft grey green.
- Material: Fabric flowers and leaves, plastic and wire greenery
- Complementary products: Use in conjunction with our other artificial roses and peonies, or any of our range of artificial flowers and greenery products.
POSTAGE:
We can post to virtually any address in Australia and New Zealand. We post every business day from our warehouse in Melbourne. Your order will be dispatched the next business day after you have placed and paid for your order. Please note that if you select to pay with 'bank transfer' that we will post your order within 1 business day of your payment clearing.
Cut off for same day dispatch is 6am Melbourne time, all orders placed after this time will be dispatched next business day
URGENT ORDERS: If you have an urgent deadline and are unsure of which service to choose, please call our office on 03 97624431 for assistance. We can often push orders out same day if needed and same day pickup can also often be arranged, but it is very important you call to check, please call prior to 11am Melb AEST.
POSTAGE COSTS:
Postage price is calculated based on your location, the weight of the products and the service level available on the day you are shopping. It is quick and easy to check shipping costs:
1. Add products to your cart.
2. On the shopping cart page you will see a summary of the items you have selected and below that there is a "Shipping Price Calculator" Box.
3. Enter your country, state and post code into this box. Shipping options and prices will appear.POSTAGE OPTIONS WITHIN AUSTRALIA:
All postage options have a tracking and signature service.
If you will not be home to sign for your item please choose an Australia Post option as you will then be able to collect your item from the post office if you are not at home when the driver attempts delivery.
STARTRACK - Premium Air: This is the fastest service level run through Startrack Couriers. This service offers estimated next business day delivery to most areas of Australia. Currently taking approximately 1-5 Business Days
STARTRACK - Regular: This is the Road Express Startrack courier service. This service is often slightly faster than Australia Post Regular service, but not as fast as Australia Post Express. Currently taking approximately 2-5 Business Days
Startrack shipping time estimate Here
EXPRESS POST - Aus Post: This is the fastest service level run through Australia Post. This service offers estimated next business day delivery to many areas. Currently taking approximately 3-5 Business Days
REGULAR POST - Australia Post: Normal road service with Australia Post.Currently taking approximately 5-10 Business Days
Australia Post shipping time estimate Here
DOMESTIC/ARAMEX / COURIERS PLEASE: This is also a road service and takes the longest for delivery. WA orders can take 6-8 weeks. Slowest Service 5-20 Business Days
LOCAL PICKUP: Use this option if you wish to pickup your order from our warehouse or send your own courier .
Pickup is available between 10am-4pm Mon-Fri and pickup orders are available from the day after you place your order unless otherwise arranged.
If you need to pick up on the same day please call our office to arrange. If you are using this option to send your own courier please also call our office to arrange any paperwork after placing the order.
Pickup address:
Luna Wedding and Event Supplies
10/65 Barry Street, BAYSWATER VIC 3153
SHIPPING OPTIONS TO NEW ZEALAND:
We ship items to New Zealand every day and most orders are received in the time frames below, without delays. However, due to the goods needing to pass through New Zealand Customs we have no control if goods are delayed.
New Zealand also has import tax and duties that may be payable to the NZ Customs on entry to the country if your order exceeds the Tax-Free limit. If you are required to pay Duties and Taxes (D&T) your order will be held by NZ Post and you will receive a notification in the mail informing you of the amount and how to pay. This is issued by New Zealand Customs and Luna Wedding and Event Supplies has no control over this paperwork. Please also note; due to the fluctuations of the exchange rate, orders with value very close to the tax-free limit may be assessed as incurring (D&T) as the currency exchange rate may vary from the order date to the customs clearance date.
For information about customs, import duties, etc. and to calculate any import tax payable visit: New Zealand Customs Service
PLEASE NOTE: We are unable to ship our backdrop stands or large frames to NZ via Aus Post / Nz Post due to their size and weight, if you wish to order these stands, please contact us and we will get a quote with another courier for you
INTERNATIONAL STANDARD, NO Tracking: This is standard budget International post with Australia Post, estimated 8-12 business days.
INTERNATIONAL STANDARD, with Tracking: This is standard International post with Australia Post that can be tracked with a tracking number, estimated 8-12 business days.
INTERNATIONAL EXPRESS, with Tracking: This is premium International post with Australia Post that can be tracked with a tracking number, estimated 4-8 business days.
Please note: All postage options are 3rd party courier/postage services and while we are proud of our fast dispatch times we can not guarantee delivery dates as these are subject to the performance of the shipping service you select.
Luna Events prides its self on our customer service. We go over and above by offering a 30-day returns period for most of our products.
RETURNS - EASY AS 123
- Contact us via email with your order number, note on the email the items you would like to return along with the reason
- Complete the return form we send to you and place it inside your return parcel
- Take the parcel to the post office to be returned to us within 30 days from when it was delivered to you
All items returned for change of mind must have the product packaging unopened, undamaged and in suitable packaging. If you received the item in a box we expect you to return that in a box now or padded bag. If you return something that has been opened or the packaging is damaged we will not refund you, even if they have not been used at an event, instead the items will be sent back to your return to sender at your cost.
We are unable to accept returns/refunds on the following:
- Clearance lines, factory seconds, ex-display and showroom specials.
- Fragile items such as but not limited to vases, glassware, ceramics, mirrors, metal vases, and charger plates
- Large fabric items including Aisle Runner which have been folded for postage
- Special Order Items such as - stock/sizes/colours we do not normally sell or bulk orders of items we do stock that require us to place a special order with our factory.
FOR CHANGE OF MIND
- Contact us for a return form
- Package your items (in a box if you received the item in a box) and return them to the post office
- Remember all items must be in original undamaged product packaging and unused*
- We will process your refund in 2-3 business days on receipt of the return minus a 10% administration/restocking fee.
- The refund would appear in your account within 2- 7 business days after that, we do not offer exchanges.
* If you choose to return items that are opened and we cannot return to sender, additional fees will be applied on top of the restocking fee before you are refunded. Items will not be refunded if there are signs of use we will hold those until such time as you provide a return label/information.
INCORRECT ITEMS, MISSING ITEMS, DAMAGED etc
- We require notice within 72hrs from your receiving the delivery if there is an error or issue.
- We may request a photograph of the items so we can start the claims process
- On resolution, we would refund you on the costs of the items/s in question and any applicable postage charges.
- We will not refund any return postage charges you have paid if we issue you with a reply paid label.
RETURNS DUE TO NONE/LATE DELIVERY ETC*
Return Postage Charges, and a restocking fee will apply to all returned parcels. The original postage paid is not refundable, the original order cannot simply be reposted as the original postage charged has been used. If you wish to have this reposted, you must pay the original charge plus the return costs.
- For reasons such as but not limited to an incorrect address, delivery was late, not collected, refusal of the delivery, original parcel put in Letter Box or left at post office etc.
- Aus Post, Startrack and Sendle all charge a return fee. Some are flat rate and others are the full price of the postage which may be higher than we charge you as they are charged at rack rates, not our discounted freight rates.
- Restocking/Admin Fees cover processing your return and any charges from the payment facility you originally used to pay for your order.
PLEASE REMEMBER: The address you enter at checkout is the one we post to, please ensure that it is correct and do not rely on auto-fill. You may email us another address however our system is automated for printing labels at the time the order is allocated to the warehouse, it is not always possible to change the address and we take no responsibility if we are unable to update that address.
If you are aware of an error, you must contact the carrier to arrange the address change to avoid additional postage fees. There will be no compensation on postage fees and return postage charges if you make an error at checkout with your address.
Artificial Rose Small Flower Bouquet (5cm heads) - White - Spray Style
Gorgeous little artificial Rose Bouquets in classic white with spray style connected stems. Sold in packs of 2. What's pictured is a pack of 2. Premium fabric flowers with bendable stems creates a gorgeous and affordable bouquet, perfect for decorating centrepieces, vases, arches, outdoor chairs and plinths. Largest flower heads approx. 10cm, with a versatile bendable stem.
-
Size: approx. 30cm from bottom of stem to top of flower bouquet, Flower head size approx. 4-5cm wide each flower.
Note: First photo is of 2 bouquets. These bouquets can only be purchased in lots of 2.
- Design: Versatile bouquet. The stems are bendable and the top section of each stem has additional internal wire to help the bouquet hold its traditional shape. The wire also allows flexibility to help transform the bouquet to work with whatever you are decorating. Flower heads can be moved and manipulated into desired positions and also gently removed from their spike and attached to a different part of the bouquet if desired.
- Colour: Classic White
- Material: Fabric flowers and leaves, plastic and wire stems
- Complementary products: Use in conjunction with our other artificial roses and peonies, or any of our range of artificial flowers and greenery products.
Gorgeous little artificial Rose Bouquets in classic white with spray style connected stems. Sold in packs of 2. What's pictured is a pack of 2. Premium fabric flowers with bendable stems creates a gorgeous and affordable bouquet, perfect for decorating centrepieces, vases, arches, outdoor chairs and plinths. Largest flower heads approx. 10cm, with a versatile bendable stem.
-
Size: approx. 30cm from bottom of stem to top of flower bouquet, Flower head size approx. 4-5cm wide each flower.
Note: First photo is of 2 bouquets. These bouquets can only be purchased in lots of 2.
- Design: Versatile bouquet. The stems are bendable and the top section of each stem has additional internal wire to help the bouquet hold its traditional shape. The wire also allows flexibility to help transform the bouquet to work with whatever you are decorating. Flower heads can be moved and manipulated into desired positions and also gently removed from their spike and attached to a different part of the bouquet if desired.
- Colour: Classic White
- Material: Fabric flowers and leaves, plastic and wire stems
- Complementary products: Use in conjunction with our other artificial roses and peonies, or any of our range of artificial flowers and greenery products.
POSTAGE:
We can post to virtually any address in Australia and New Zealand. We post every business day from our warehouse in Melbourne. Your order will be dispatched the next business day after you have placed and paid for your order. Please note that if you select to pay with 'bank transfer' that we will post your order within 1 business day of your payment clearing.
Cut off for same day dispatch is 6am Melbourne time, all orders placed after this time will be dispatched next business day
URGENT ORDERS: If you have an urgent deadline and are unsure of which service to choose, please call our office on 03 97624431 for assistance. We can often push orders out same day if needed and same day pickup can also often be arranged, but it is very important you call to check, please call prior to 11am Melb AEST.
POSTAGE COSTS:
Postage price is calculated based on your location, the weight of the products and the service level available on the day you are shopping. It is quick and easy to check shipping costs:
1. Add products to your cart.
2. On the shopping cart page you will see a summary of the items you have selected and below that there is a "Shipping Price Calculator" Box.
3. Enter your country, state and post code into this box. Shipping options and prices will appear.POSTAGE OPTIONS WITHIN AUSTRALIA:
All postage options have a tracking and signature service.
If you will not be home to sign for your item please choose an Australia Post option as you will then be able to collect your item from the post office if you are not at home when the driver attempts delivery.
STARTRACK - Premium Air: This is the fastest service level run through Startrack Couriers. This service offers estimated next business day delivery to most areas of Australia. Currently taking approximately 1-5 Business Days
STARTRACK - Regular: This is the Road Express Startrack courier service. This service is often slightly faster than Australia Post Regular service, but not as fast as Australia Post Express. Currently taking approximately 2-5 Business Days
Startrack shipping time estimate Here
EXPRESS POST - Aus Post: This is the fastest service level run through Australia Post. This service offers estimated next business day delivery to many areas. Currently taking approximately 3-5 Business Days
REGULAR POST - Australia Post: Normal road service with Australia Post.Currently taking approximately 5-10 Business Days
Australia Post shipping time estimate Here
DOMESTIC/ARAMEX / COURIERS PLEASE: This is also a road service and takes the longest for delivery. WA orders can take 6-8 weeks. Slowest Service 5-20 Business Days
LOCAL PICKUP: Use this option if you wish to pickup your order from our warehouse or send your own courier .
Pickup is available between 10am-4pm Mon-Fri and pickup orders are available from the day after you place your order unless otherwise arranged.
If you need to pick up on the same day please call our office to arrange. If you are using this option to send your own courier please also call our office to arrange any paperwork after placing the order.
Pickup address:
Luna Wedding and Event Supplies
10/65 Barry Street, BAYSWATER VIC 3153
SHIPPING OPTIONS TO NEW ZEALAND:
We ship items to New Zealand every day and most orders are received in the time frames below, without delays. However, due to the goods needing to pass through New Zealand Customs we have no control if goods are delayed.
New Zealand also has import tax and duties that may be payable to the NZ Customs on entry to the country if your order exceeds the Tax-Free limit. If you are required to pay Duties and Taxes (D&T) your order will be held by NZ Post and you will receive a notification in the mail informing you of the amount and how to pay. This is issued by New Zealand Customs and Luna Wedding and Event Supplies has no control over this paperwork. Please also note; due to the fluctuations of the exchange rate, orders with value very close to the tax-free limit may be assessed as incurring (D&T) as the currency exchange rate may vary from the order date to the customs clearance date.
For information about customs, import duties, etc. and to calculate any import tax payable visit: New Zealand Customs Service
PLEASE NOTE: We are unable to ship our backdrop stands or large frames to NZ via Aus Post / Nz Post due to their size and weight, if you wish to order these stands, please contact us and we will get a quote with another courier for you
INTERNATIONAL STANDARD, NO Tracking: This is standard budget International post with Australia Post, estimated 8-12 business days.
INTERNATIONAL STANDARD, with Tracking: This is standard International post with Australia Post that can be tracked with a tracking number, estimated 8-12 business days.
INTERNATIONAL EXPRESS, with Tracking: This is premium International post with Australia Post that can be tracked with a tracking number, estimated 4-8 business days.
Please note: All postage options are 3rd party courier/postage services and while we are proud of our fast dispatch times we can not guarantee delivery dates as these are subject to the performance of the shipping service you select.
Luna Events prides its self on our customer service. We go over and above by offering a 30-day returns period for most of our products.
RETURNS - EASY AS 123
- Contact us via email with your order number, note on the email the items you would like to return along with the reason
- Complete the return form we send to you and place it inside your return parcel
- Take the parcel to the post office to be returned to us within 30 days from when it was delivered to you
All items returned for change of mind must have the product packaging unopened, undamaged and in suitable packaging. If you received the item in a box we expect you to return that in a box now or padded bag. If you return something that has been opened or the packaging is damaged we will not refund you, even if they have not been used at an event, instead the items will be sent back to your return to sender at your cost.
We are unable to accept returns/refunds on the following:
- Clearance lines, factory seconds, ex-display and showroom specials.
- Fragile items such as but not limited to vases, glassware, ceramics, mirrors, metal vases, and charger plates
- Large fabric items including Aisle Runner which have been folded for postage
- Special Order Items such as - stock/sizes/colours we do not normally sell or bulk orders of items we do stock that require us to place a special order with our factory.
FOR CHANGE OF MIND
- Contact us for a return form
- Package your items (in a box if you received the item in a box) and return them to the post office
- Remember all items must be in original undamaged product packaging and unused*
- We will process your refund in 2-3 business days on receipt of the return minus a 10% administration/restocking fee.
- The refund would appear in your account within 2- 7 business days after that, we do not offer exchanges.
* If you choose to return items that are opened and we cannot return to sender, additional fees will be applied on top of the restocking fee before you are refunded. Items will not be refunded if there are signs of use we will hold those until such time as you provide a return label/information.
INCORRECT ITEMS, MISSING ITEMS, DAMAGED etc
- We require notice within 72hrs from your receiving the delivery if there is an error or issue.
- We may request a photograph of the items so we can start the claims process
- On resolution, we would refund you on the costs of the items/s in question and any applicable postage charges.
- We will not refund any return postage charges you have paid if we issue you with a reply paid label.
RETURNS DUE TO NONE/LATE DELIVERY ETC*
Return Postage Charges, and a restocking fee will apply to all returned parcels. The original postage paid is not refundable, the original order cannot simply be reposted as the original postage charged has been used. If you wish to have this reposted, you must pay the original charge plus the return costs.
- For reasons such as but not limited to an incorrect address, delivery was late, not collected, refusal of the delivery, original parcel put in Letter Box or left at post office etc.
- Aus Post, Startrack and Sendle all charge a return fee. Some are flat rate and others are the full price of the postage which may be higher than we charge you as they are charged at rack rates, not our discounted freight rates.
- Restocking/Admin Fees cover processing your return and any charges from the payment facility you originally used to pay for your order.
PLEASE REMEMBER: The address you enter at checkout is the one we post to, please ensure that it is correct and do not rely on auto-fill. You may email us another address however our system is automated for printing labels at the time the order is allocated to the warehouse, it is not always possible to change the address and we take no responsibility if we are unable to update that address.
If you are aware of an error, you must contact the carrier to arrange the address change to avoid additional postage fees. There will be no compensation on postage fees and return postage charges if you make an error at checkout with your address.
109pc Balloon Garland Kit - Pink
Spectacular 109 piece Pretty in Pink Balloon Garland is perfect for Baby Showers, Birthday Parties, Engagements, Weddings and more! We've made it easy to create a pro set-up with this pastel balloon Garland kit. Each DIY kit has 107 balloons in a combination of soft pastel and metallic pink shades, as well as some white and silver for depth. Also included in the kit is a pack of balloon glue dots and a balloon garland chain to help position the balloons and keep them in place. We've taken the hard work out of designing the perfect balloon arch by including the best ratios of balloon sizes and colours to make the most impactful party display.
Included In The Kit (see photos):
- 2 x 18inch / 46cm Metallic Rose Gold 4D Balloons
- 5 x 18inch / 46cm Macaron Pastel Pink Balloons
- 5 x 12inch / 30cm Metallic Rose Balloons
- 5 x 12inch / 30cm Metallic Silver Balloons
- 60 x 10inch / 25cm Macaron Pastel Pink Balloons
- 10 x 10inch / 25cm Macaron White Balloons
- 20 x 5inch / 13cm White Balloons
- 1 x strip of 100 glue dots (to help hold balloons in desired position)
- 1 x Balloon Garland strip chain (for stringing balloons into, see photos)
Not included in kit: Items in photos not listed above.
Uses and Frames for Balloon Garlands: Luna's Balloon Garland Kits look fabulous on our balloon arches and are also popular layered over backdrops hanging from our backdrop frames.
Other Complementary Products: Iron Flower Stand, Ceiling Decoration, flower vines and Greenery Garlands!
Colours: Metallic rose gold, soft pastel pink, metallic rose, metallic silver, and white. For other colour themes check out our full range of Balloon Garland Kits.
Material: Latex balloons with plastic accessories.
Important note about colours: Balloons will appear darker in colour before inflation. The more they are inflated the lighter in colour they will become. Photos on our website may differ a bit from final colour due to this, but we have attempted to represent the colours how they will appear when inflated. Please keep this in mind when opening package, as they will appear darker before inflation.
WARNINGS:
- Balloons are Latex, don't handle or lick them if you have a latex allergy.
- Un-inflated or burst balloons and kit accessories are choking hazards for small children and intoxicated people. Supervise children around balloons at all times. Keep un-inflated balloons and accessories safe and dispose of burst balloons immediately.
- Balloons haven't changed much over the years, they can burst if you over inflate them. Inflate them slowly and ensure they have a bit of give to them before tying.
Spectacular 109 piece Pretty in Pink Balloon Garland is perfect for Baby Showers, Birthday Parties, Engagements, Weddings and more! We've made it easy to create a pro set-up with this pastel balloon Garland kit. Each DIY kit has 107 balloons in a combination of soft pastel and metallic pink shades, as well as some white and silver for depth. Also included in the kit is a pack of balloon glue dots and a balloon garland chain to help position the balloons and keep them in place. We've taken the hard work out of designing the perfect balloon arch by including the best ratios of balloon sizes and colours to make the most impactful party display.
Included In The Kit (see photos):
- 2 x 18inch / 46cm Metallic Rose Gold 4D Balloons
- 5 x 18inch / 46cm Macaron Pastel Pink Balloons
- 5 x 12inch / 30cm Metallic Rose Balloons
- 5 x 12inch / 30cm Metallic Silver Balloons
- 60 x 10inch / 25cm Macaron Pastel Pink Balloons
- 10 x 10inch / 25cm Macaron White Balloons
- 20 x 5inch / 13cm White Balloons
- 1 x strip of 100 glue dots (to help hold balloons in desired position)
- 1 x Balloon Garland strip chain (for stringing balloons into, see photos)
Not included in kit: Items in photos not listed above.
Uses and Frames for Balloon Garlands: Luna's Balloon Garland Kits look fabulous on our balloon arches and are also popular layered over backdrops hanging from our backdrop frames.
Other Complementary Products: Iron Flower Stand, Ceiling Decoration, flower vines and Greenery Garlands!
Colours: Metallic rose gold, soft pastel pink, metallic rose, metallic silver, and white. For other colour themes check out our full range of Balloon Garland Kits.
Material: Latex balloons with plastic accessories.
Important note about colours: Balloons will appear darker in colour before inflation. The more they are inflated the lighter in colour they will become. Photos on our website may differ a bit from final colour due to this, but we have attempted to represent the colours how they will appear when inflated. Please keep this in mind when opening package, as they will appear darker before inflation.
WARNINGS:
- Balloons are Latex, don't handle or lick them if you have a latex allergy.
- Un-inflated or burst balloons and kit accessories are choking hazards for small children and intoxicated people. Supervise children around balloons at all times. Keep un-inflated balloons and accessories safe and dispose of burst balloons immediately.
- Balloons haven't changed much over the years, they can burst if you over inflate them. Inflate them slowly and ensure they have a bit of give to them before tying.
POSTAGE:
We can post to virtually any address in Australia and New Zealand. We post every business day from our warehouse in Melbourne. Your order will be dispatched the next business day after you have placed and paid for your order. Please note that if you select to pay with 'bank transfer' that we will post your order within 1 business day of your payment clearing.
Cut off for same day dispatch is 6am Melbourne time, all orders placed after this time will be dispatched next business day
URGENT ORDERS: If you have an urgent deadline and are unsure of which service to choose, please call our office on 03 97624431 for assistance. We can often push orders out same day if needed and same day pickup can also often be arranged, but it is very important you call to check, please call prior to 11am Melb AEST.
POSTAGE COSTS:
Postage price is calculated based on your location, the weight of the products and the service level available on the day you are shopping. It is quick and easy to check shipping costs:
1. Add products to your cart.
2. On the shopping cart page you will see a summary of the items you have selected and below that there is a "Shipping Price Calculator" Box.
3. Enter your country, state and post code into this box. Shipping options and prices will appear.POSTAGE OPTIONS WITHIN AUSTRALIA:
All postage options have a tracking and signature service.
If you will not be home to sign for your item please choose an Australia Post option as you will then be able to collect your item from the post office if you are not at home when the driver attempts delivery.
STARTRACK - Premium Air: This is the fastest service level run through Startrack Couriers. This service offers estimated next business day delivery to most areas of Australia. Currently taking approximately 1-5 Business Days
STARTRACK - Regular: This is the Road Express Startrack courier service. This service is often slightly faster than Australia Post Regular service, but not as fast as Australia Post Express. Currently taking approximately 2-5 Business Days
Startrack shipping time estimate Here
EXPRESS POST - Aus Post: This is the fastest service level run through Australia Post. This service offers estimated next business day delivery to many areas. Currently taking approximately 3-5 Business Days
REGULAR POST - Australia Post: Normal road service with Australia Post.Currently taking approximately 5-10 Business Days
Australia Post shipping time estimate Here
DOMESTIC/ARAMEX / COURIERS PLEASE: This is also a road service and takes the longest for delivery. WA orders can take 6-8 weeks. Slowest Service 5-20 Business Days
LOCAL PICKUP: Use this option if you wish to pickup your order from our warehouse or send your own courier .
Pickup is available between 10am-4pm Mon-Fri and pickup orders are available from the day after you place your order unless otherwise arranged.
If you need to pick up on the same day please call our office to arrange. If you are using this option to send your own courier please also call our office to arrange any paperwork after placing the order.
Pickup address:
Luna Wedding and Event Supplies
10/65 Barry Street, BAYSWATER VIC 3153
SHIPPING OPTIONS TO NEW ZEALAND:
We ship items to New Zealand every day and most orders are received in the time frames below, without delays. However, due to the goods needing to pass through New Zealand Customs we have no control if goods are delayed.
New Zealand also has import tax and duties that may be payable to the NZ Customs on entry to the country if your order exceeds the Tax-Free limit. If you are required to pay Duties and Taxes (D&T) your order will be held by NZ Post and you will receive a notification in the mail informing you of the amount and how to pay. This is issued by New Zealand Customs and Luna Wedding and Event Supplies has no control over this paperwork. Please also note; due to the fluctuations of the exchange rate, orders with value very close to the tax-free limit may be assessed as incurring (D&T) as the currency exchange rate may vary from the order date to the customs clearance date.
For information about customs, import duties, etc. and to calculate any import tax payable visit: New Zealand Customs Service
PLEASE NOTE: We are unable to ship our backdrop stands or large frames to NZ via Aus Post / Nz Post due to their size and weight, if you wish to order these stands, please contact us and we will get a quote with another courier for you
INTERNATIONAL STANDARD, NO Tracking: This is standard budget International post with Australia Post, estimated 8-12 business days.
INTERNATIONAL STANDARD, with Tracking: This is standard International post with Australia Post that can be tracked with a tracking number, estimated 8-12 business days.
INTERNATIONAL EXPRESS, with Tracking: This is premium International post with Australia Post that can be tracked with a tracking number, estimated 4-8 business days.
Please note: All postage options are 3rd party courier/postage services and while we are proud of our fast dispatch times we can not guarantee delivery dates as these are subject to the performance of the shipping service you select.
Luna Events prides its self on our customer service. We go over and above by offering a 30-day returns period for most of our products.
RETURNS - EASY AS 123
- Contact us via email with your order number, note on the email the items you would like to return along with the reason
- Complete the return form we send to you and place it inside your return parcel
- Take the parcel to the post office to be returned to us within 30 days from when it was delivered to you
All items returned for change of mind must have the product packaging unopened, undamaged and in suitable packaging. If you received the item in a box we expect you to return that in a box now or padded bag. If you return something that has been opened or the packaging is damaged we will not refund you, even if they have not been used at an event, instead the items will be sent back to your return to sender at your cost.
We are unable to accept returns/refunds on the following:
- Clearance lines, factory seconds, ex-display and showroom specials.
- Fragile items such as but not limited to vases, glassware, ceramics, mirrors, metal vases, and charger plates
- Large fabric items including Aisle Runner which have been folded for postage
- Special Order Items such as - stock/sizes/colours we do not normally sell or bulk orders of items we do stock that require us to place a special order with our factory.
FOR CHANGE OF MIND
- Contact us for a return form
- Package your items (in a box if you received the item in a box) and return them to the post office
- Remember all items must be in original undamaged product packaging and unused*
- We will process your refund in 2-3 business days on receipt of the return minus a 10% administration/restocking fee.
- The refund would appear in your account within 2- 7 business days after that, we do not offer exchanges.
* If you choose to return items that are opened and we cannot return to sender, additional fees will be applied on top of the restocking fee before you are refunded. Items will not be refunded if there are signs of use we will hold those until such time as you provide a return label/information.
INCORRECT ITEMS, MISSING ITEMS, DAMAGED etc
- We require notice within 72hrs from your receiving the delivery if there is an error or issue.
- We may request a photograph of the items so we can start the claims process
- On resolution, we would refund you on the costs of the items/s in question and any applicable postage charges.
- We will not refund any return postage charges you have paid if we issue you with a reply paid label.
RETURNS DUE TO NONE/LATE DELIVERY ETC*
Return Postage Charges, and a restocking fee will apply to all returned parcels. The original postage paid is not refundable, the original order cannot simply be reposted as the original postage charged has been used. If you wish to have this reposted, you must pay the original charge plus the return costs.
- For reasons such as but not limited to an incorrect address, delivery was late, not collected, refusal of the delivery, original parcel put in Letter Box or left at post office etc.
- Aus Post, Startrack and Sendle all charge a return fee. Some are flat rate and others are the full price of the postage which may be higher than we charge you as they are charged at rack rates, not our discounted freight rates.
- Restocking/Admin Fees cover processing your return and any charges from the payment facility you originally used to pay for your order.
PLEASE REMEMBER: The address you enter at checkout is the one we post to, please ensure that it is correct and do not rely on auto-fill. You may email us another address however our system is automated for printing labels at the time the order is allocated to the warehouse, it is not always possible to change the address and we take no responsibility if we are unable to update that address.
If you are aware of an error, you must contact the carrier to arrange the address change to avoid additional postage fees. There will be no compensation on postage fees and return postage charges if you make an error at checkout with your address.
96pc Balloon Garland Kit - Blush Pink and Gold
Gorgeous 96 piece Blush Pink and Gold themed Balloon Garland kit, perfect for Wedding ceremony arches, Birthday Parties, Engagements and more! We've made it easy to create a pro set-up; each DYI kit has 94 balloons in a combination of soft pastel blush pink, as well as glamours metallic shades of rose gold, pink, gold and even some metallic confetti!
Also included in the kit is a pack of balloon glue dots and a 5m balloon garland strip to help position the balloons and keep them in place. We've taken the hard work out of designing the perfect balloon arch by including the best ratios of balloon sizes and colours to make the most impactful party display.
Included In The Kit (see photos):
- 3 x 18inch / 46cm Metallic Blush / Rose Gold 4D Balloons
- 1 x 18inch / 46cm Pastel Blush Pink Balloon
- 10 x 12inch / 30cm Clear Balloons with Metallic Blush/ Rose Gold Confetti
- 40 x 10inch / 25cm Pastel Blush Pink Balloon
- 20 x 5inch / 13cm Metallic Gold Balloons
- 20 x 5inch / 13cm Metallic Rose Pink Balloons
- 1 x strip of 100 glue dots (to help hold balloons in the desired position)
- 1 x Balloon Garland strip chain (for stringing balloons into, see photos)
Not included in kit: Items in photos not listed above.
Uses and Frames for Balloon Garlands: Luna's Balloon Garland Kits look fabulous on our balloon arches and are also popular layered over backdrops hanging from our backdrop frames.
Other Complementary Products: Blush Napkins, Blush Ice Silk Backdrop Panels, Rose Gold Sequin Backdrop Panels.
Colours: Designed to suit events with a Blush or Rose gold colour pallet theme -Soft pastel blush pink, metallic blush / rose gold, metallic rose pink, metallic gold, clear with rose gold confetti. For other colour themes check out our full range of Balloon Garland Kits.
Important note about colours: Balloons will appear darker in colour before inflation. The more they are inflated the lighter in colour they will become. Photos on our website may differ a bit from final colour due to this, but we have attempted to represent the colours how they will appear when inflated. Please keep this in mind when opening package, as they will appear darker before inflation.
Material: Latex balloons with plastic accessories.
WARNINGS:
- Balloons are Latex, don't handle or lick them if you have a latex allergy.
- Un-inflated or burst balloons and kit accessories are choking hazards for small children and intoxicated people. Supervise children around balloons at all times. Keep un-inflated balloons and accessories safe and dispose of burst balloons immediately.
- Balloons haven't changed much over the years, they can burst if you over inflate them. Inflate them slowly and ensure they have a bit of give to them before tying.
Gorgeous 96 piece Blush Pink and Gold themed Balloon Garland kit, perfect for Wedding ceremony arches, Birthday Parties, Engagements and more! We've made it easy to create a pro set-up; each DYI kit has 94 balloons in a combination of soft pastel blush pink, as well as glamours metallic shades of rose gold, pink, gold and even some metallic confetti!
Also included in the kit is a pack of balloon glue dots and a 5m balloon garland strip to help position the balloons and keep them in place. We've taken the hard work out of designing the perfect balloon arch by including the best ratios of balloon sizes and colours to make the most impactful party display.
Included In The Kit (see photos):
- 3 x 18inch / 46cm Metallic Blush / Rose Gold 4D Balloons
- 1 x 18inch / 46cm Pastel Blush Pink Balloon
- 10 x 12inch / 30cm Clear Balloons with Metallic Blush/ Rose Gold Confetti
- 40 x 10inch / 25cm Pastel Blush Pink Balloon
- 20 x 5inch / 13cm Metallic Gold Balloons
- 20 x 5inch / 13cm Metallic Rose Pink Balloons
- 1 x strip of 100 glue dots (to help hold balloons in the desired position)
- 1 x Balloon Garland strip chain (for stringing balloons into, see photos)
Not included in kit: Items in photos not listed above.
Uses and Frames for Balloon Garlands: Luna's Balloon Garland Kits look fabulous on our balloon arches and are also popular layered over backdrops hanging from our backdrop frames.
Other Complementary Products: Blush Napkins, Blush Ice Silk Backdrop Panels, Rose Gold Sequin Backdrop Panels.
Colours: Designed to suit events with a Blush or Rose gold colour pallet theme -Soft pastel blush pink, metallic blush / rose gold, metallic rose pink, metallic gold, clear with rose gold confetti. For other colour themes check out our full range of Balloon Garland Kits.
Important note about colours: Balloons will appear darker in colour before inflation. The more they are inflated the lighter in colour they will become. Photos on our website may differ a bit from final colour due to this, but we have attempted to represent the colours how they will appear when inflated. Please keep this in mind when opening package, as they will appear darker before inflation.
Material: Latex balloons with plastic accessories.
WARNINGS:
- Balloons are Latex, don't handle or lick them if you have a latex allergy.
- Un-inflated or burst balloons and kit accessories are choking hazards for small children and intoxicated people. Supervise children around balloons at all times. Keep un-inflated balloons and accessories safe and dispose of burst balloons immediately.
- Balloons haven't changed much over the years, they can burst if you over inflate them. Inflate them slowly and ensure they have a bit of give to them before tying.
POSTAGE:
We can post to virtually any address in Australia and New Zealand. We post every business day from our warehouse in Melbourne. Your order will be dispatched the next business day after you have placed and paid for your order. Please note that if you select to pay with 'bank transfer' that we will post your order within 1 business day of your payment clearing.
Cut off for same day dispatch is 6am Melbourne time, all orders placed after this time will be dispatched next business day
URGENT ORDERS: If you have an urgent deadline and are unsure of which service to choose, please call our office on 03 97624431 for assistance. We can often push orders out same day if needed and same day pickup can also often be arranged, but it is very important you call to check, please call prior to 11am Melb AEST.
POSTAGE COSTS:
Postage price is calculated based on your location, the weight of the products and the service level available on the day you are shopping. It is quick and easy to check shipping costs:
1. Add products to your cart.
2. On the shopping cart page you will see a summary of the items you have selected and below that there is a "Shipping Price Calculator" Box.
3. Enter your country, state and post code into this box. Shipping options and prices will appear.POSTAGE OPTIONS WITHIN AUSTRALIA:
All postage options have a tracking and signature service.
If you will not be home to sign for your item please choose an Australia Post option as you will then be able to collect your item from the post office if you are not at home when the driver attempts delivery.
STARTRACK - Premium Air: This is the fastest service level run through Startrack Couriers. This service offers estimated next business day delivery to most areas of Australia. Currently taking approximately 1-5 Business Days
STARTRACK - Regular: This is the Road Express Startrack courier service. This service is often slightly faster than Australia Post Regular service, but not as fast as Australia Post Express. Currently taking approximately 2-5 Business Days
Startrack shipping time estimate Here
EXPRESS POST - Aus Post: This is the fastest service level run through Australia Post. This service offers estimated next business day delivery to many areas. Currently taking approximately 3-5 Business Days
REGULAR POST - Australia Post: Normal road service with Australia Post.Currently taking approximately 5-10 Business Days
Australia Post shipping time estimate Here
DOMESTIC/ARAMEX / COURIERS PLEASE: This is also a road service and takes the longest for delivery. WA orders can take 6-8 weeks. Slowest Service 5-20 Business Days
LOCAL PICKUP: Use this option if you wish to pickup your order from our warehouse or send your own courier .
Pickup is available between 10am-4pm Mon-Fri and pickup orders are available from the day after you place your order unless otherwise arranged.
If you need to pick up on the same day please call our office to arrange. If you are using this option to send your own courier please also call our office to arrange any paperwork after placing the order.
Pickup address:
Luna Wedding and Event Supplies
10/65 Barry Street, BAYSWATER VIC 3153
SHIPPING OPTIONS TO NEW ZEALAND:
We ship items to New Zealand every day and most orders are received in the time frames below, without delays. However, due to the goods needing to pass through New Zealand Customs we have no control if goods are delayed.
New Zealand also has import tax and duties that may be payable to the NZ Customs on entry to the country if your order exceeds the Tax-Free limit. If you are required to pay Duties and Taxes (D&T) your order will be held by NZ Post and you will receive a notification in the mail informing you of the amount and how to pay. This is issued by New Zealand Customs and Luna Wedding and Event Supplies has no control over this paperwork. Please also note; due to the fluctuations of the exchange rate, orders with value very close to the tax-free limit may be assessed as incurring (D&T) as the currency exchange rate may vary from the order date to the customs clearance date.
For information about customs, import duties, etc. and to calculate any import tax payable visit: New Zealand Customs Service
PLEASE NOTE: We are unable to ship our backdrop stands or large frames to NZ via Aus Post / Nz Post due to their size and weight, if you wish to order these stands, please contact us and we will get a quote with another courier for you
INTERNATIONAL STANDARD, NO Tracking: This is standard budget International post with Australia Post, estimated 8-12 business days.
INTERNATIONAL STANDARD, with Tracking: This is standard International post with Australia Post that can be tracked with a tracking number, estimated 8-12 business days.
INTERNATIONAL EXPRESS, with Tracking: This is premium International post with Australia Post that can be tracked with a tracking number, estimated 4-8 business days.
Please note: All postage options are 3rd party courier/postage services and while we are proud of our fast dispatch times we can not guarantee delivery dates as these are subject to the performance of the shipping service you select.
Luna Events prides its self on our customer service. We go over and above by offering a 30-day returns period for most of our products.
RETURNS - EASY AS 123
- Contact us via email with your order number, note on the email the items you would like to return along with the reason
- Complete the return form we send to you and place it inside your return parcel
- Take the parcel to the post office to be returned to us within 30 days from when it was delivered to you
All items returned for change of mind must have the product packaging unopened, undamaged and in suitable packaging. If you received the item in a box we expect you to return that in a box now or padded bag. If you return something that has been opened or the packaging is damaged we will not refund you, even if they have not been used at an event, instead the items will be sent back to your return to sender at your cost.
We are unable to accept returns/refunds on the following:
- Clearance lines, factory seconds, ex-display and showroom specials.
- Fragile items such as but not limited to vases, glassware, ceramics, mirrors, metal vases, and charger plates
- Large fabric items including Aisle Runner which have been folded for postage
- Special Order Items such as - stock/sizes/colours we do not normally sell or bulk orders of items we do stock that require us to place a special order with our factory.
FOR CHANGE OF MIND
- Contact us for a return form
- Package your items (in a box if you received the item in a box) and return them to the post office
- Remember all items must be in original undamaged product packaging and unused*
- We will process your refund in 2-3 business days on receipt of the return minus a 10% administration/restocking fee.
- The refund would appear in your account within 2- 7 business days after that, we do not offer exchanges.
* If you choose to return items that are opened and we cannot return to sender, additional fees will be applied on top of the restocking fee before you are refunded. Items will not be refunded if there are signs of use we will hold those until such time as you provide a return label/information.
INCORRECT ITEMS, MISSING ITEMS, DAMAGED etc
- We require notice within 72hrs from your receiving the delivery if there is an error or issue.
- We may request a photograph of the items so we can start the claims process
- On resolution, we would refund you on the costs of the items/s in question and any applicable postage charges.
- We will not refund any return postage charges you have paid if we issue you with a reply paid label.
RETURNS DUE TO NONE/LATE DELIVERY ETC*
Return Postage Charges, and a restocking fee will apply to all returned parcels. The original postage paid is not refundable, the original order cannot simply be reposted as the original postage charged has been used. If you wish to have this reposted, you must pay the original charge plus the return costs.
- For reasons such as but not limited to an incorrect address, delivery was late, not collected, refusal of the delivery, original parcel put in Letter Box or left at post office etc.
- Aus Post, Startrack and Sendle all charge a return fee. Some are flat rate and others are the full price of the postage which may be higher than we charge you as they are charged at rack rates, not our discounted freight rates.
- Restocking/Admin Fees cover processing your return and any charges from the payment facility you originally used to pay for your order.
PLEASE REMEMBER: The address you enter at checkout is the one we post to, please ensure that it is correct and do not rely on auto-fill. You may email us another address however our system is automated for printing labels at the time the order is allocated to the warehouse, it is not always possible to change the address and we take no responsibility if we are unable to update that address.
If you are aware of an error, you must contact the carrier to arrange the address change to avoid additional postage fees. There will be no compensation on postage fees and return postage charges if you make an error at checkout with your address.
104pc Balloon Garland Kit - Blue
Adorable 104 piece Baby Blue Balloon Garland is perfect for Baby Showers, Birthday Parties, Engagements, Weddings and more! We've made it easy to create a pro set-up with this pastel balloon garland kit. Each DYI kit has 104 balloons in a combination of soft pastel and metallic blue shades, as well as some white balloons and metallic silver confetti for depth and sparkle!
Also included in the kit is a pack of balloon glue dots and a 5m balloon garland strip to help position the balloons and keep them in place. We've taken the hard work out of designing the perfect ballon arch by including the best ratios of balloon sizes and colours to make the most impactful party display.
Included In The Kit (see photos):
- 1 x 18inch / 46cm Pastel Baby Blue Balloon
- 1 x 18inch / 46cm Macaron White Balloon
- 15 x 12inch / 30cm Metallic Blue Balloons
- 15 x 12inch / 30cm Clear Balloons with Metallic Silver Confetti
- 15 x 10inch / 25cm Pastel Baby Blue Balloon
- 15 x 10inch / 25cm Macaron White Balloons
- 20 x 5inch / 13cm Pastel Baby Blue Balloon
- 20 x 5inch / 13cm White Balloons
- 1 x pack of 100 glue dots (to help hold balloons in desired position)
- 1 x 5m Balloon Garland strip chain (for stringing balloons into, see photos)
Not included in kit: Items in photos not listed above.
Uses and Frames for Balloon Garlands: Luna's Balloon Garland Kits look fabulous on our balloon arches and are also popular layered over backdrops hanging from our backdrop frames.
Other Complementary Products: Light Blue Napkins, Light blue Ice Silk Backdrop Panels, Baby Blue Tulle and Ice Silk Table Skirts, Silver Sequin Backdrop Panels.
Colours: Metallic blue, soft pastel baby blue, metallic silver, and white. Perfect for Baby showers, winter wonderland themes, 'Frozen' birthday parties and more! For other colour themes check out our full range of Balloon Garland Kits.
Material: Latex balloons with plastic accessories.
Important note about colours: Balloons will appear darker in colour before inflation. The more they are inflated the lighter in colour they will become. Photos on our website may differ a bit from final colour due to this, but we have attempted to represent the colours how they will appear when inflated. Please keep this in mind when opening package, as they will appear darker before inflation.
WARNINGS:
- Balloons are Latex, don't handle or lick them if you have a latex allergy.
- Un-inflated or burst balloons and kit accessories are choking hazards for small children and intoxicated people. Supervise children around balloons at all times. Keep un-inflated balloons and accessories safe and dispose of burst balloons immediately.
- Balloons haven't changed much over the years, they can burst if you over inflate them. Inflate them slowly and ensure they have a bit of give to them before tying.
Adorable 104 piece Baby Blue Balloon Garland is perfect for Baby Showers, Birthday Parties, Engagements, Weddings and more! We've made it easy to create a pro set-up with this pastel balloon garland kit. Each DYI kit has 104 balloons in a combination of soft pastel and metallic blue shades, as well as some white balloons and metallic silver confetti for depth and sparkle!
Also included in the kit is a pack of balloon glue dots and a 5m balloon garland strip to help position the balloons and keep them in place. We've taken the hard work out of designing the perfect ballon arch by including the best ratios of balloon sizes and colours to make the most impactful party display.
Included In The Kit (see photos):
- 1 x 18inch / 46cm Pastel Baby Blue Balloon
- 1 x 18inch / 46cm Macaron White Balloon
- 15 x 12inch / 30cm Metallic Blue Balloons
- 15 x 12inch / 30cm Clear Balloons with Metallic Silver Confetti
- 15 x 10inch / 25cm Pastel Baby Blue Balloon
- 15 x 10inch / 25cm Macaron White Balloons
- 20 x 5inch / 13cm Pastel Baby Blue Balloon
- 20 x 5inch / 13cm White Balloons
- 1 x pack of 100 glue dots (to help hold balloons in desired position)
- 1 x 5m Balloon Garland strip chain (for stringing balloons into, see photos)
Not included in kit: Items in photos not listed above.
Uses and Frames for Balloon Garlands: Luna's Balloon Garland Kits look fabulous on our balloon arches and are also popular layered over backdrops hanging from our backdrop frames.
Other Complementary Products: Light Blue Napkins, Light blue Ice Silk Backdrop Panels, Baby Blue Tulle and Ice Silk Table Skirts, Silver Sequin Backdrop Panels.
Colours: Metallic blue, soft pastel baby blue, metallic silver, and white. Perfect for Baby showers, winter wonderland themes, 'Frozen' birthday parties and more! For other colour themes check out our full range of Balloon Garland Kits.
Material: Latex balloons with plastic accessories.
Important note about colours: Balloons will appear darker in colour before inflation. The more they are inflated the lighter in colour they will become. Photos on our website may differ a bit from final colour due to this, but we have attempted to represent the colours how they will appear when inflated. Please keep this in mind when opening package, as they will appear darker before inflation.
WARNINGS:
- Balloons are Latex, don't handle or lick them if you have a latex allergy.
- Un-inflated or burst balloons and kit accessories are choking hazards for small children and intoxicated people. Supervise children around balloons at all times. Keep un-inflated balloons and accessories safe and dispose of burst balloons immediately.
- Balloons haven't changed much over the years, they can burst if you over inflate them. Inflate them slowly and ensure they have a bit of give to them before tying.
POSTAGE:
We can post to virtually any address in Australia and New Zealand. We post every business day from our warehouse in Melbourne. Your order will be dispatched the next business day after you have placed and paid for your order. Please note that if you select to pay with 'bank transfer' that we will post your order within 1 business day of your payment clearing.
Cut off for same day dispatch is 6am Melbourne time, all orders placed after this time will be dispatched next business day
URGENT ORDERS: If you have an urgent deadline and are unsure of which service to choose, please call our office on 03 97624431 for assistance. We can often push orders out same day if needed and same day pickup can also often be arranged, but it is very important you call to check, please call prior to 11am Melb AEST.
POSTAGE COSTS:
Postage price is calculated based on your location, the weight of the products and the service level available on the day you are shopping. It is quick and easy to check shipping costs:
1. Add products to your cart.
2. On the shopping cart page you will see a summary of the items you have selected and below that there is a "Shipping Price Calculator" Box.
3. Enter your country, state and post code into this box. Shipping options and prices will appear.POSTAGE OPTIONS WITHIN AUSTRALIA:
All postage options have a tracking and signature service.
If you will not be home to sign for your item please choose an Australia Post option as you will then be able to collect your item from the post office if you are not at home when the driver attempts delivery.
STARTRACK - Premium Air: This is the fastest service level run through Startrack Couriers. This service offers estimated next business day delivery to most areas of Australia. Currently taking approximately 1-5 Business Days
STARTRACK - Regular: This is the Road Express Startrack courier service. This service is often slightly faster than Australia Post Regular service, but not as fast as Australia Post Express. Currently taking approximately 2-5 Business Days
Startrack shipping time estimate Here
EXPRESS POST - Aus Post: This is the fastest service level run through Australia Post. This service offers estimated next business day delivery to many areas. Currently taking approximately 3-5 Business Days
REGULAR POST - Australia Post: Normal road service with Australia Post.Currently taking approximately 5-10 Business Days
Australia Post shipping time estimate Here
DOMESTIC/ARAMEX / COURIERS PLEASE: This is also a road service and takes the longest for delivery. WA orders can take 6-8 weeks. Slowest Service 5-20 Business Days
LOCAL PICKUP: Use this option if you wish to pickup your order from our warehouse or send your own courier .
Pickup is available between 10am-4pm Mon-Fri and pickup orders are available from the day after you place your order unless otherwise arranged.
If you need to pick up on the same day please call our office to arrange. If you are using this option to send your own courier please also call our office to arrange any paperwork after placing the order.
Pickup address:
Luna Wedding and Event Supplies
10/65 Barry Street, BAYSWATER VIC 3153
SHIPPING OPTIONS TO NEW ZEALAND:
We ship items to New Zealand every day and most orders are received in the time frames below, without delays. However, due to the goods needing to pass through New Zealand Customs we have no control if goods are delayed.
New Zealand also has import tax and duties that may be payable to the NZ Customs on entry to the country if your order exceeds the Tax-Free limit. If you are required to pay Duties and Taxes (D&T) your order will be held by NZ Post and you will receive a notification in the mail informing you of the amount and how to pay. This is issued by New Zealand Customs and Luna Wedding and Event Supplies has no control over this paperwork. Please also note; due to the fluctuations of the exchange rate, orders with value very close to the tax-free limit may be assessed as incurring (D&T) as the currency exchange rate may vary from the order date to the customs clearance date.
For information about customs, import duties, etc. and to calculate any import tax payable visit: New Zealand Customs Service
PLEASE NOTE: We are unable to ship our backdrop stands or large frames to NZ via Aus Post / Nz Post due to their size and weight, if you wish to order these stands, please contact us and we will get a quote with another courier for you
INTERNATIONAL STANDARD, NO Tracking: This is standard budget International post with Australia Post, estimated 8-12 business days.
INTERNATIONAL STANDARD, with Tracking: This is standard International post with Australia Post that can be tracked with a tracking number, estimated 8-12 business days.
INTERNATIONAL EXPRESS, with Tracking: This is premium International post with Australia Post that can be tracked with a tracking number, estimated 4-8 business days.
Please note: All postage options are 3rd party courier/postage services and while we are proud of our fast dispatch times we can not guarantee delivery dates as these are subject to the performance of the shipping service you select.
Luna Events prides its self on our customer service. We go over and above by offering a 30-day returns period for most of our products.
RETURNS - EASY AS 123
- Contact us via email with your order number, note on the email the items you would like to return along with the reason
- Complete the return form we send to you and place it inside your return parcel
- Take the parcel to the post office to be returned to us within 30 days from when it was delivered to you
All items returned for change of mind must have the product packaging unopened, undamaged and in suitable packaging. If you received the item in a box we expect you to return that in a box now or padded bag. If you return something that has been opened or the packaging is damaged we will not refund you, even if they have not been used at an event, instead the items will be sent back to your return to sender at your cost.
We are unable to accept returns/refunds on the following:
- Clearance lines, factory seconds, ex-display and showroom specials.
- Fragile items such as but not limited to vases, glassware, ceramics, mirrors, metal vases, and charger plates
- Large fabric items including Aisle Runner which have been folded for postage
- Special Order Items such as - stock/sizes/colours we do not normally sell or bulk orders of items we do stock that require us to place a special order with our factory.
FOR CHANGE OF MIND
- Contact us for a return form
- Package your items (in a box if you received the item in a box) and return them to the post office
- Remember all items must be in original undamaged product packaging and unused*
- We will process your refund in 2-3 business days on receipt of the return minus a 10% administration/restocking fee.
- The refund would appear in your account within 2- 7 business days after that, we do not offer exchanges.
* If you choose to return items that are opened and we cannot return to sender, additional fees will be applied on top of the restocking fee before you are refunded. Items will not be refunded if there are signs of use we will hold those until such time as you provide a return label/information.
INCORRECT ITEMS, MISSING ITEMS, DAMAGED etc
- We require notice within 72hrs from your receiving the delivery if there is an error or issue.
- We may request a photograph of the items so we can start the claims process
- On resolution, we would refund you on the costs of the items/s in question and any applicable postage charges.
- We will not refund any return postage charges you have paid if we issue you with a reply paid label.
RETURNS DUE TO NONE/LATE DELIVERY ETC*
Return Postage Charges, and a restocking fee will apply to all returned parcels. The original postage paid is not refundable, the original order cannot simply be reposted as the original postage charged has been used. If you wish to have this reposted, you must pay the original charge plus the return costs.
- For reasons such as but not limited to an incorrect address, delivery was late, not collected, refusal of the delivery, original parcel put in Letter Box or left at post office etc.
- Aus Post, Startrack and Sendle all charge a return fee. Some are flat rate and others are the full price of the postage which may be higher than we charge you as they are charged at rack rates, not our discounted freight rates.
- Restocking/Admin Fees cover processing your return and any charges from the payment facility you originally used to pay for your order.
PLEASE REMEMBER: The address you enter at checkout is the one we post to, please ensure that it is correct and do not rely on auto-fill. You may email us another address however our system is automated for printing labels at the time the order is allocated to the warehouse, it is not always possible to change the address and we take no responsibility if we are unable to update that address.
If you are aware of an error, you must contact the carrier to arrange the address change to avoid additional postage fees. There will be no compensation on postage fees and return postage charges if you make an error at checkout with your address.
125pc Balloon Garland Kit - Silver and White
Whimsical White and Metallic Silver themed Balloon Garland Kit, perfect for wedding ceremony arches, engagements, corporate events, birthday parties and more! We've made it easy to create a pro set-up; each DYI kit has crisp white and metallic silver balloons in varying sizes, as well as balloon glue dots and a 5m balloon garland strip to help position the balloons and keep the display in place. We've taken the hard work out of designing the perfect ballon arch by including the best ratios of balloon sizes and colours to create an impactful display.
Included In The Kit (see photos):
- Silver Foil x4 White x 4 18inch / 46cm
- Silver Confetti x3, White x10 12inch / 30cm
- Silver Foil x2 White x50 10inch / 25cm
- White x50 5inch / 13cm
- 1 x strip of 100 glue dots (to help hold balloons in desired position)
- 1 x Balloon Garland strip chain (for stringing balloons into, see photos)
Not included in kit: Items in photos not listed above.
Uses and Frames for Balloon Garlands: Luna's Balloon Garland Kits look fabulous on our balloon arches and are also popular layered over backdrops hanging from our backdrop frames.
Other Complementary products: Silver Napkins, Silver Ice Silk Backdrop Panels, Silver Sequin Backdrop Panels.
Colours: Metallic Silver and White. For other colour themes check out our full range of Balloon Garland Kits.
Important note about colours: Balloons will appear darker in colour before inflation. The more they are inflated the lighter in colour they will become. Photos on our website may differ a bit from final colour due to this, but we have attempted to represent the colours how they will appear when inflated. Please keep this in mind when opening package, as they will appear darker before inflation.
Material: Latex balloons with plastic accessories.
WARNINGS:
- Balloons are Latex, don't handle or lick them if you have a latex allergy.
- Un-inflated or burst balloons and kit accessories are choking hazards for small children and intoxicated people. Supervise children around balloons at all times. Keep un-inflated balloons and accessories safe and dispose of burst balloons immediately.
- Balloons haven't changed much over the years, they can burst if you over inflate them. Inflate them slowly and ensure they have a bit of give to them before tying.
Whimsical White and Metallic Silver themed Balloon Garland Kit, perfect for wedding ceremony arches, engagements, corporate events, birthday parties and more! We've made it easy to create a pro set-up; each DYI kit has crisp white and metallic silver balloons in varying sizes, as well as balloon glue dots and a 5m balloon garland strip to help position the balloons and keep the display in place. We've taken the hard work out of designing the perfect ballon arch by including the best ratios of balloon sizes and colours to create an impactful display.
Included In The Kit (see photos):
- Silver Foil x4 White x 4 18inch / 46cm
- Silver Confetti x3, White x10 12inch / 30cm
- Silver Foil x2 White x50 10inch / 25cm
- White x50 5inch / 13cm
- 1 x strip of 100 glue dots (to help hold balloons in desired position)
- 1 x Balloon Garland strip chain (for stringing balloons into, see photos)
Not included in kit: Items in photos not listed above.
Uses and Frames for Balloon Garlands: Luna's Balloon Garland Kits look fabulous on our balloon arches and are also popular layered over backdrops hanging from our backdrop frames.
Other Complementary products: Silver Napkins, Silver Ice Silk Backdrop Panels, Silver Sequin Backdrop Panels.
Colours: Metallic Silver and White. For other colour themes check out our full range of Balloon Garland Kits.
Important note about colours: Balloons will appear darker in colour before inflation. The more they are inflated the lighter in colour they will become. Photos on our website may differ a bit from final colour due to this, but we have attempted to represent the colours how they will appear when inflated. Please keep this in mind when opening package, as they will appear darker before inflation.
Material: Latex balloons with plastic accessories.
WARNINGS:
- Balloons are Latex, don't handle or lick them if you have a latex allergy.
- Un-inflated or burst balloons and kit accessories are choking hazards for small children and intoxicated people. Supervise children around balloons at all times. Keep un-inflated balloons and accessories safe and dispose of burst balloons immediately.
- Balloons haven't changed much over the years, they can burst if you over inflate them. Inflate them slowly and ensure they have a bit of give to them before tying.
POSTAGE:
We can post to virtually any address in Australia and New Zealand. We post every business day from our warehouse in Melbourne. Your order will be dispatched the next business day after you have placed and paid for your order. Please note that if you select to pay with 'bank transfer' that we will post your order within 1 business day of your payment clearing.
Cut off for same day dispatch is 6am Melbourne time, all orders placed after this time will be dispatched next business day
URGENT ORDERS: If you have an urgent deadline and are unsure of which service to choose, please call our office on 03 97624431 for assistance. We can often push orders out same day if needed and same day pickup can also often be arranged, but it is very important you call to check, please call prior to 11am Melb AEST.
POSTAGE COSTS:
Postage price is calculated based on your location, the weight of the products and the service level available on the day you are shopping. It is quick and easy to check shipping costs:
1. Add products to your cart.
2. On the shopping cart page you will see a summary of the items you have selected and below that there is a "Shipping Price Calculator" Box.
3. Enter your country, state and post code into this box. Shipping options and prices will appear.POSTAGE OPTIONS WITHIN AUSTRALIA:
All postage options have a tracking and signature service.
If you will not be home to sign for your item please choose an Australia Post option as you will then be able to collect your item from the post office if you are not at home when the driver attempts delivery.
STARTRACK - Premium Air: This is the fastest service level run through Startrack Couriers. This service offers estimated next business day delivery to most areas of Australia. Currently taking approximately 1-5 Business Days
STARTRACK - Regular: This is the Road Express Startrack courier service. This service is often slightly faster than Australia Post Regular service, but not as fast as Australia Post Express. Currently taking approximately 2-5 Business Days
Startrack shipping time estimate Here
EXPRESS POST - Aus Post: This is the fastest service level run through Australia Post. This service offers estimated next business day delivery to many areas. Currently taking approximately 3-5 Business Days
REGULAR POST - Australia Post: Normal road service with Australia Post.Currently taking approximately 5-10 Business Days
Australia Post shipping time estimate Here
DOMESTIC/ARAMEX / COURIERS PLEASE: This is also a road service and takes the longest for delivery. WA orders can take 6-8 weeks. Slowest Service 5-20 Business Days
LOCAL PICKUP: Use this option if you wish to pickup your order from our warehouse or send your own courier .
Pickup is available between 10am-4pm Mon-Fri and pickup orders are available from the day after you place your order unless otherwise arranged.
If you need to pick up on the same day please call our office to arrange. If you are using this option to send your own courier please also call our office to arrange any paperwork after placing the order.
Pickup address:
Luna Wedding and Event Supplies
10/65 Barry Street, BAYSWATER VIC 3153
SHIPPING OPTIONS TO NEW ZEALAND:
We ship items to New Zealand every day and most orders are received in the time frames below, without delays. However, due to the goods needing to pass through New Zealand Customs we have no control if goods are delayed.
New Zealand also has import tax and duties that may be payable to the NZ Customs on entry to the country if your order exceeds the Tax-Free limit. If you are required to pay Duties and Taxes (D&T) your order will be held by NZ Post and you will receive a notification in the mail informing you of the amount and how to pay. This is issued by New Zealand Customs and Luna Wedding and Event Supplies has no control over this paperwork. Please also note; due to the fluctuations of the exchange rate, orders with value very close to the tax-free limit may be assessed as incurring (D&T) as the currency exchange rate may vary from the order date to the customs clearance date.
For information about customs, import duties, etc. and to calculate any import tax payable visit: New Zealand Customs Service
PLEASE NOTE: We are unable to ship our backdrop stands or large frames to NZ via Aus Post / Nz Post due to their size and weight, if you wish to order these stands, please contact us and we will get a quote with another courier for you
INTERNATIONAL STANDARD, NO Tracking: This is standard budget International post with Australia Post, estimated 8-12 business days.
INTERNATIONAL STANDARD, with Tracking: This is standard International post with Australia Post that can be tracked with a tracking number, estimated 8-12 business days.
INTERNATIONAL EXPRESS, with Tracking: This is premium International post with Australia Post that can be tracked with a tracking number, estimated 4-8 business days.
Please note: All postage options are 3rd party courier/postage services and while we are proud of our fast dispatch times we can not guarantee delivery dates as these are subject to the performance of the shipping service you select.
Luna Events prides its self on our customer service. We go over and above by offering a 30-day returns period for most of our products.
RETURNS - EASY AS 123
- Contact us via email with your order number, note on the email the items you would like to return along with the reason
- Complete the return form we send to you and place it inside your return parcel
- Take the parcel to the post office to be returned to us within 30 days from when it was delivered to you
All items returned for change of mind must have the product packaging unopened, undamaged and in suitable packaging. If you received the item in a box we expect you to return that in a box now or padded bag. If you return something that has been opened or the packaging is damaged we will not refund you, even if they have not been used at an event, instead the items will be sent back to your return to sender at your cost.
We are unable to accept returns/refunds on the following:
- Clearance lines, factory seconds, ex-display and showroom specials.
- Fragile items such as but not limited to vases, glassware, ceramics, mirrors, metal vases, and charger plates
- Large fabric items including Aisle Runner which have been folded for postage
- Special Order Items such as - stock/sizes/colours we do not normally sell or bulk orders of items we do stock that require us to place a special order with our factory.
FOR CHANGE OF MIND
- Contact us for a return form
- Package your items (in a box if you received the item in a box) and return them to the post office
- Remember all items must be in original undamaged product packaging and unused*
- We will process your refund in 2-3 business days on receipt of the return minus a 10% administration/restocking fee.
- The refund would appear in your account within 2- 7 business days after that, we do not offer exchanges.
* If you choose to return items that are opened and we cannot return to sender, additional fees will be applied on top of the restocking fee before you are refunded. Items will not be refunded if there are signs of use we will hold those until such time as you provide a return label/information.
INCORRECT ITEMS, MISSING ITEMS, DAMAGED etc
- We require notice within 72hrs from your receiving the delivery if there is an error or issue.
- We may request a photograph of the items so we can start the claims process
- On resolution, we would refund you on the costs of the items/s in question and any applicable postage charges.
- We will not refund any return postage charges you have paid if we issue you with a reply paid label.
RETURNS DUE TO NONE/LATE DELIVERY ETC*
Return Postage Charges, and a restocking fee will apply to all returned parcels. The original postage paid is not refundable, the original order cannot simply be reposted as the original postage charged has been used. If you wish to have this reposted, you must pay the original charge plus the return costs.
- For reasons such as but not limited to an incorrect address, delivery was late, not collected, refusal of the delivery, original parcel put in Letter Box or left at post office etc.
- Aus Post, Startrack and Sendle all charge a return fee. Some are flat rate and others are the full price of the postage which may be higher than we charge you as they are charged at rack rates, not our discounted freight rates.
- Restocking/Admin Fees cover processing your return and any charges from the payment facility you originally used to pay for your order.
PLEASE REMEMBER: The address you enter at checkout is the one we post to, please ensure that it is correct and do not rely on auto-fill. You may email us another address however our system is automated for printing labels at the time the order is allocated to the warehouse, it is not always possible to change the address and we take no responsibility if we are unable to update that address.
If you are aware of an error, you must contact the carrier to arrange the address change to avoid additional postage fees. There will be no compensation on postage fees and return postage charges if you make an error at checkout with your address.
139pc Autumn Balloon Garland Kit - Light Blue, Brown, Eggshell
Nourishing Autumn Boho themed Balloon Garland, perfect for rustic weddings and parties! We've made it easy to create a pro set-up with this DYI pastel balloon garland kit, containing 135 balloons in a combination of soft, earthy, golden brown, eggshell, and light blue. Also included is a balloon tying tool, gold ribbon, pack of balloon glue dots, and balloon garland strip to help hold the display just the way you want it. By selecting the best ratios of balloon sizes and colours for our garland kits we've taken the hard work out of designing a gorgeous balloon arch display!
Included In The Kit (see photos):
- 25 x 12 inch / 30cm Light Blue Balloons
- 25 x 12 inch / 30cm Golden Brown Balloons
- 25 x 12 inch / 30cm Eggshell Balloons
- 20 x 5 inch / 13cm Light Blue Balloons
- 20 x 5 inch / 13cm Golden Brown Balloons
- 20 x 5 inch / 13cm Eggshell Balloons
- 1 x Balloon knotting tool
- 1 x strip of 100 glue dots (to help hold balloons in desired position)
- 1 x 4.9m Balloon Garland strip chain (for stringing balloons into, see photos)
- 1 x 9.8m Gold ribbon
Not included in kit: Items in photos not listed above.
Uses and Frames for Balloon Garlands: Luna's Balloon Garland Kits look fabulous on our balloon arches and are also popular layered over backdrops hanging from our backdrop frames.
Other Complementary Products: Iron Flower Stands, Ceiling Decorations, hessian boho range, flower vines and Greenery Garlands!
Colours: Gorgeous Autumn boho theme of Light blue, golden brown and eggshell. For other colour themes check out our full range of Balloon Garland Kits.
Material: Latex balloons with plastic accessories.
Important note about colours: Balloons will appear darker in colour before inflation. The more they are inflated the lighter in colour they will become. Photos on our website may differ a bit from final colour due to this, but we have attempted to represent the colours how they will appear when inflated. Please keep this in mind when opening package, as they will appear darker before inflation.
WARNINGS:
- Balloons are Latex, don't handle or lick them if you have a latex allergy.
- Un-inflated or burst balloons and kit accessories are choking hazards for small children and intoxicated people. Supervise children around balloons at all times. Keep un-inflated balloons and accessories safe and dispose of burst balloons immediately.
- Balloons haven't changed much over the years, they can burst if you over inflate them. Inflate them slowly and ensure they have a bit of give to them before tying.
Nourishing Autumn Boho themed Balloon Garland, perfect for rustic weddings and parties! We've made it easy to create a pro set-up with this DYI pastel balloon garland kit, containing 135 balloons in a combination of soft, earthy, golden brown, eggshell, and light blue. Also included is a balloon tying tool, gold ribbon, pack of balloon glue dots, and balloon garland strip to help hold the display just the way you want it. By selecting the best ratios of balloon sizes and colours for our garland kits we've taken the hard work out of designing a gorgeous balloon arch display!
Included In The Kit (see photos):
- 25 x 12 inch / 30cm Light Blue Balloons
- 25 x 12 inch / 30cm Golden Brown Balloons
- 25 x 12 inch / 30cm Eggshell Balloons
- 20 x 5 inch / 13cm Light Blue Balloons
- 20 x 5 inch / 13cm Golden Brown Balloons
- 20 x 5 inch / 13cm Eggshell Balloons
- 1 x Balloon knotting tool
- 1 x strip of 100 glue dots (to help hold balloons in desired position)
- 1 x 4.9m Balloon Garland strip chain (for stringing balloons into, see photos)
- 1 x 9.8m Gold ribbon
Not included in kit: Items in photos not listed above.
Uses and Frames for Balloon Garlands: Luna's Balloon Garland Kits look fabulous on our balloon arches and are also popular layered over backdrops hanging from our backdrop frames.
Other Complementary Products: Iron Flower Stands, Ceiling Decorations, hessian boho range, flower vines and Greenery Garlands!
Colours: Gorgeous Autumn boho theme of Light blue, golden brown and eggshell. For other colour themes check out our full range of Balloon Garland Kits.
Material: Latex balloons with plastic accessories.
Important note about colours: Balloons will appear darker in colour before inflation. The more they are inflated the lighter in colour they will become. Photos on our website may differ a bit from final colour due to this, but we have attempted to represent the colours how they will appear when inflated. Please keep this in mind when opening package, as they will appear darker before inflation.
WARNINGS:
- Balloons are Latex, don't handle or lick them if you have a latex allergy.
- Un-inflated or burst balloons and kit accessories are choking hazards for small children and intoxicated people. Supervise children around balloons at all times. Keep un-inflated balloons and accessories safe and dispose of burst balloons immediately.
- Balloons haven't changed much over the years, they can burst if you over inflate them. Inflate them slowly and ensure they have a bit of give to them before tying.
POSTAGE:
We can post to virtually any address in Australia and New Zealand. We post every business day from our warehouse in Melbourne. Your order will be dispatched the next business day after you have placed and paid for your order. Please note that if you select to pay with 'bank transfer' that we will post your order within 1 business day of your payment clearing.
Cut off for same day dispatch is 6am Melbourne time, all orders placed after this time will be dispatched next business day
URGENT ORDERS: If you have an urgent deadline and are unsure of which service to choose, please call our office on 03 97624431 for assistance. We can often push orders out same day if needed and same day pickup can also often be arranged, but it is very important you call to check, please call prior to 11am Melb AEST.
POSTAGE COSTS:
Postage price is calculated based on your location, the weight of the products and the service level available on the day you are shopping. It is quick and easy to check shipping costs:
1. Add products to your cart.
2. On the shopping cart page you will see a summary of the items you have selected and below that there is a "Shipping Price Calculator" Box.
3. Enter your country, state and post code into this box. Shipping options and prices will appear.POSTAGE OPTIONS WITHIN AUSTRALIA:
All postage options have a tracking and signature service.
If you will not be home to sign for your item please choose an Australia Post option as you will then be able to collect your item from the post office if you are not at home when the driver attempts delivery.
STARTRACK - Premium Air: This is the fastest service level run through Startrack Couriers. This service offers estimated next business day delivery to most areas of Australia. Currently taking approximately 1-5 Business Days
STARTRACK - Regular: This is the Road Express Startrack courier service. This service is often slightly faster than Australia Post Regular service, but not as fast as Australia Post Express. Currently taking approximately 2-5 Business Days
Startrack shipping time estimate Here
EXPRESS POST - Aus Post: This is the fastest service level run through Australia Post. This service offers estimated next business day delivery to many areas. Currently taking approximately 3-5 Business Days
REGULAR POST - Australia Post: Normal road service with Australia Post.Currently taking approximately 5-10 Business Days
Australia Post shipping time estimate Here
DOMESTIC/ARAMEX / COURIERS PLEASE: This is also a road service and takes the longest for delivery. WA orders can take 6-8 weeks. Slowest Service 5-20 Business Days
LOCAL PICKUP: Use this option if you wish to pickup your order from our warehouse or send your own courier .
Pickup is available between 10am-4pm Mon-Fri and pickup orders are available from the day after you place your order unless otherwise arranged.
If you need to pick up on the same day please call our office to arrange. If you are using this option to send your own courier please also call our office to arrange any paperwork after placing the order.
Pickup address:
Luna Wedding and Event Supplies
10/65 Barry Street, BAYSWATER VIC 3153
SHIPPING OPTIONS TO NEW ZEALAND:
We ship items to New Zealand every day and most orders are received in the time frames below, without delays. However, due to the goods needing to pass through New Zealand Customs we have no control if goods are delayed.
New Zealand also has import tax and duties that may be payable to the NZ Customs on entry to the country if your order exceeds the Tax-Free limit. If you are required to pay Duties and Taxes (D&T) your order will be held by NZ Post and you will receive a notification in the mail informing you of the amount and how to pay. This is issued by New Zealand Customs and Luna Wedding and Event Supplies has no control over this paperwork. Please also note; due to the fluctuations of the exchange rate, orders with value very close to the tax-free limit may be assessed as incurring (D&T) as the currency exchange rate may vary from the order date to the customs clearance date.
For information about customs, import duties, etc. and to calculate any import tax payable visit: New Zealand Customs Service
PLEASE NOTE: We are unable to ship our backdrop stands or large frames to NZ via Aus Post / Nz Post due to their size and weight, if you wish to order these stands, please contact us and we will get a quote with another courier for you
INTERNATIONAL STANDARD, NO Tracking: This is standard budget International post with Australia Post, estimated 8-12 business days.
INTERNATIONAL STANDARD, with Tracking: This is standard International post with Australia Post that can be tracked with a tracking number, estimated 8-12 business days.
INTERNATIONAL EXPRESS, with Tracking: This is premium International post with Australia Post that can be tracked with a tracking number, estimated 4-8 business days.
Please note: All postage options are 3rd party courier/postage services and while we are proud of our fast dispatch times we can not guarantee delivery dates as these are subject to the performance of the shipping service you select.
Luna Events prides its self on our customer service. We go over and above by offering a 30-day returns period for most of our products.
RETURNS - EASY AS 123
- Contact us via email with your order number, note on the email the items you would like to return along with the reason
- Complete the return form we send to you and place it inside your return parcel
- Take the parcel to the post office to be returned to us within 30 days from when it was delivered to you
All items returned for change of mind must have the product packaging unopened, undamaged and in suitable packaging. If you received the item in a box we expect you to return that in a box now or padded bag. If you return something that has been opened or the packaging is damaged we will not refund you, even if they have not been used at an event, instead the items will be sent back to your return to sender at your cost.
We are unable to accept returns/refunds on the following:
- Clearance lines, factory seconds, ex-display and showroom specials.
- Fragile items such as but not limited to vases, glassware, ceramics, mirrors, metal vases, and charger plates
- Large fabric items including Aisle Runner which have been folded for postage
- Special Order Items such as - stock/sizes/colours we do not normally sell or bulk orders of items we do stock that require us to place a special order with our factory.
FOR CHANGE OF MIND
- Contact us for a return form
- Package your items (in a box if you received the item in a box) and return them to the post office
- Remember all items must be in original undamaged product packaging and unused*
- We will process your refund in 2-3 business days on receipt of the return minus a 10% administration/restocking fee.
- The refund would appear in your account within 2- 7 business days after that, we do not offer exchanges.
* If you choose to return items that are opened and we cannot return to sender, additional fees will be applied on top of the restocking fee before you are refunded. Items will not be refunded if there are signs of use we will hold those until such time as you provide a return label/information.
INCORRECT ITEMS, MISSING ITEMS, DAMAGED etc
- We require notice within 72hrs from your receiving the delivery if there is an error or issue.
- We may request a photograph of the items so we can start the claims process
- On resolution, we would refund you on the costs of the items/s in question and any applicable postage charges.
- We will not refund any return postage charges you have paid if we issue you with a reply paid label.
RETURNS DUE TO NONE/LATE DELIVERY ETC*
Return Postage Charges, and a restocking fee will apply to all returned parcels. The original postage paid is not refundable, the original order cannot simply be reposted as the original postage charged has been used. If you wish to have this reposted, you must pay the original charge plus the return costs.
- For reasons such as but not limited to an incorrect address, delivery was late, not collected, refusal of the delivery, original parcel put in Letter Box or left at post office etc.
- Aus Post, Startrack and Sendle all charge a return fee. Some are flat rate and others are the full price of the postage which may be higher than we charge you as they are charged at rack rates, not our discounted freight rates.
- Restocking/Admin Fees cover processing your return and any charges from the payment facility you originally used to pay for your order.
PLEASE REMEMBER: The address you enter at checkout is the one we post to, please ensure that it is correct and do not rely on auto-fill. You may email us another address however our system is automated for printing labels at the time the order is allocated to the warehouse, it is not always possible to change the address and we take no responsibility if we are unable to update that address.
If you are aware of an error, you must contact the carrier to arrange the address change to avoid additional postage fees. There will be no compensation on postage fees and return postage charges if you make an error at checkout with your address.
Premium Linen Blend Napkins - White (50x50cm)
Our Premium Linen Blend Napkins / Serviettes are an excellent solution for those wanting the premium feel and texture of natural linen at a fraction of the cost. We've blended 30% natural flax linen with our tried and tested EasyCare polyester fabric to create this luxury look product!
Please Note: These are priced individually and are sold in sets of 5. If you select '5' in the quantity drop down box you will receive 5 napkins, '10' will be 10 napkins, etc.
- Size: 50x50cm, 20x20inches
- Colour: Off White
- Quality Industry Material: 30% Natural Linen, 70% ULTRA-DURABLE Polyester
- Pack size: Sold in packs of 5. Price is per napkin
- Durable: 220gs/m, EasyCare machine washable
- Hemmed: Hemmed Edge
- Complementary Products: Napkin Rings, Hessian Range, Placemats
While every endeavour has been made to accurately reproduce colours, Dye lot variation is common in processing natural fibres. Whilst we do our utmost to avoid this there can at times be slight variances to any colour and differences in display output due to lighting and digital photography and/or colour settings and capabilities of monitors
POSTAGE:
We can post to virtually any address in Australia and New Zealand. We post every business day from our warehouse in Melbourne. Your order will be dispatched the next business day after you have placed and paid for your order. Please note that if you select to pay with 'bank transfer' that we will post your order within 1 business day of your payment clearing.
Cut off for same day dispatch is 6am Melbourne time, all orders placed after this time will be dispatched next business day
URGENT ORDERS: If you have an urgent deadline and are unsure of which service to choose, please call our office on 03 97624431 for assistance. We can often push orders out same day if needed and same day pickup can also often be arranged, but it is very important you call to check, please call prior to 11am Melb AEST.
POSTAGE COSTS:
Postage price is calculated based on your location, the weight of the products and the service level available on the day you are shopping. It is quick and easy to check shipping costs:
1. Add products to your cart.
2. On the shopping cart page you will see a summary of the items you have selected and below that there is a "Shipping Price Calculator" Box.
3. Enter your country, state and post code into this box. Shipping options and prices will appear.POSTAGE OPTIONS WITHIN AUSTRALIA:
All postage options have a tracking and signature service.
If you will not be home to sign for your item please choose an Australia Post option as you will then be able to collect your item from the post office if you are not at home when the driver attempts delivery.
STARTRACK - Premium Air: This is the fastest service level run through Startrack Couriers. This service offers estimated next business day delivery to most areas of Australia. Currently taking approximately 1-5 Business Days
STARTRACK - Regular: This is the Road Express Startrack courier service. This service is often slightly faster than Australia Post Regular service, but not as fast as Australia Post Express. Currently taking approximately 2-5 Business Days
Startrack shipping time estimate Here
EXPRESS POST - Aus Post: This is the fastest service level run through Australia Post. This service offers estimated next business day delivery to many areas. Currently taking approximately 3-5 Business Days
REGULAR POST - Australia Post: Normal road service with Australia Post.Currently taking approximately 5-10 Business Days
Australia Post shipping time estimate Here
DOMESTIC/ARAMEX / COURIERS PLEASE: This is also a road service and takes the longest for delivery. WA orders can take 6-8 weeks. Slowest Service 5-20 Business Days
LOCAL PICKUP: Use this option if you wish to pickup your order from our warehouse or send your own courier .
Pickup is available between 10am-4pm Mon-Fri and pickup orders are available from the day after you place your order unless otherwise arranged.
If you need to pick up on the same day please call our office to arrange. If you are using this option to send your own courier please also call our office to arrange any paperwork after placing the order.
Pickup address:
Luna Wedding and Event Supplies
10/65 Barry Street, BAYSWATER VIC 3153
SHIPPING OPTIONS TO NEW ZEALAND:
We ship items to New Zealand every day and most orders are received in the time frames below, without delays. However, due to the goods needing to pass through New Zealand Customs we have no control if goods are delayed.
New Zealand also has import tax and duties that may be payable to the NZ Customs on entry to the country if your order exceeds the Tax-Free limit. If you are required to pay Duties and Taxes (D&T) your order will be held by NZ Post and you will receive a notification in the mail informing you of the amount and how to pay. This is issued by New Zealand Customs and Luna Wedding and Event Supplies has no control over this paperwork. Please also note; due to the fluctuations of the exchange rate, orders with value very close to the tax-free limit may be assessed as incurring (D&T) as the currency exchange rate may vary from the order date to the customs clearance date.
For information about customs, import duties, etc. and to calculate any import tax payable visit: New Zealand Customs Service
PLEASE NOTE: We are unable to ship our backdrop stands or large frames to NZ via Aus Post / Nz Post due to their size and weight, if you wish to order these stands, please contact us and we will get a quote with another courier for you
INTERNATIONAL STANDARD, NO Tracking: This is standard budget International post with Australia Post, estimated 8-12 business days.
INTERNATIONAL STANDARD, with Tracking: This is standard International post with Australia Post that can be tracked with a tracking number, estimated 8-12 business days.
INTERNATIONAL EXPRESS, with Tracking: This is premium International post with Australia Post that can be tracked with a tracking number, estimated 4-8 business days.
Please note: All postage options are 3rd party courier/postage services and while we are proud of our fast dispatch times we can not guarantee delivery dates as these are subject to the performance of the shipping service you select.
Luna Events prides its self on our customer service. We go over and above by offering a 30-day returns period for most of our products.
RETURNS - EASY AS 123
- Contact us via email with your order number, note on the email the items you would like to return along with the reason
- Complete the return form we send to you and place it inside your return parcel
- Take the parcel to the post office to be returned to us within 30 days from when it was delivered to you
All items returned for change of mind must have the product packaging unopened, undamaged and in suitable packaging. If you received the item in a box we expect you to return that in a box now or padded bag. If you return something that has been opened or the packaging is damaged we will not refund you, even if they have not been used at an event, instead the items will be sent back to your return to sender at your cost.
We are unable to accept returns/refunds on the following:
- Clearance lines, factory seconds, ex-display and showroom specials.
- Fragile items such as but not limited to vases, glassware, ceramics, mirrors, metal vases, and charger plates
- Large fabric items including Aisle Runner which have been folded for postage
- Special Order Items such as - stock/sizes/colours we do not normally sell or bulk orders of items we do stock that require us to place a special order with our factory.
FOR CHANGE OF MIND
- Contact us for a return form
- Package your items (in a box if you received the item in a box) and return them to the post office
- Remember all items must be in original undamaged product packaging and unused*
- We will process your refund in 2-3 business days on receipt of the return minus a 10% administration/restocking fee.
- The refund would appear in your account within 2- 7 business days after that, we do not offer exchanges.
* If you choose to return items that are opened and we cannot return to sender, additional fees will be applied on top of the restocking fee before you are refunded. Items will not be refunded if there are signs of use we will hold those until such time as you provide a return label/information.
INCORRECT ITEMS, MISSING ITEMS, DAMAGED etc
- We require notice within 72hrs from your receiving the delivery if there is an error or issue.
- We may request a photograph of the items so we can start the claims process
- On resolution, we would refund you on the costs of the items/s in question and any applicable postage charges.
- We will not refund any return postage charges you have paid if we issue you with a reply paid label.
RETURNS DUE TO NONE/LATE DELIVERY ETC*
Return Postage Charges, and a restocking fee will apply to all returned parcels. The original postage paid is not refundable, the original order cannot simply be reposted as the original postage charged has been used. If you wish to have this reposted, you must pay the original charge plus the return costs.
- For reasons such as but not limited to an incorrect address, delivery was late, not collected, refusal of the delivery, original parcel put in Letter Box or left at post office etc.
- Aus Post, Startrack and Sendle all charge a return fee. Some are flat rate and others are the full price of the postage which may be higher than we charge you as they are charged at rack rates, not our discounted freight rates.
- Restocking/Admin Fees cover processing your return and any charges from the payment facility you originally used to pay for your order.
PLEASE REMEMBER: The address you enter at checkout is the one we post to, please ensure that it is correct and do not rely on auto-fill. You may email us another address however our system is automated for printing labels at the time the order is allocated to the warehouse, it is not always possible to change the address and we take no responsibility if we are unable to update that address.
If you are aware of an error, you must contact the carrier to arrange the address change to avoid additional postage fees. There will be no compensation on postage fees and return postage charges if you make an error at checkout with your address.
148pc Balloon Garland Kit - Rose Gold Theme / Pink, Gold
Gorgeous 148 piece Blush Pink and Gold themed Balloon Garland kit, perfect for Wedding ceremony arches, Birthday Parties, Engagements and more! We've made it easy to create a pro set-up; each DYI Rose Gold themed kit has 148 balloons in a combination of metallic and pastel shades of pink and gold.
Also included in the kit is a pack of balloon glue dots and a 5m balloon garland strip to help position the balloons and keep them in place. We've taken the hard work out of designing the perfect balloon arch by including the best ratios of balloon sizes and colours to make the most impactful party display.
Included In The Kit (see photos):
- 3 x 18inch / 46cm Metallic Blush / Rose Gold Balloons
- 3 x 18inch / 46cm Pastel Light Pink Balloons
- 25 x 10inch / 25cm Metallic Blush / Rose Gold Balloons
- 25 x 10inch / 25cm Metallic Gold Balloons
- 30 x 10inch / 25cm Pastel Light Pink Balloons
- 20 x 10inch / 25cm White Balloons
- 20 x 5inch / 13cm Metallic Blush / Rose Gold Balloons
- 20 x 5inch / 13cm Metallic Gold Balloons
- 1 x strip of 100 glue dots (to help hold balloons in desired position)
- 1 x 5m Balloon Garland strip chain (for stringing balloons into, see photos)
Not included in kit: Items in photos not listed above.
Uses and Frames for Balloon Garlands: Luna's Balloon Garland Kits look fabulous on our balloon arches and are also popular layered over backdrops hanging from our backdrop frames.
Other Complementary Products: Blush Napkins, Blush Ice Silk Backdrop Panels, Rose Gold Sequin Backdrop Panels.
Colours: Designed to suit events with a Blush or Rose gold colour pallet theme -Soft pastel blush pink, metallic blush / rose gold, metallic rose pink, metallic gold, clear with rose gold confetti. For other colour themes check out our full range of Balloon Garland Kits.
Important note about colours: Balloons will appear darker in colour before inflation. The more they are inflated the lighter in colour they will become. Photos on our website may differ a bit from final colour due to this, but we have attempted to represent the colours how they will appear when inflated. Please keep this in mind when opening package, as they will appear darker before inflation.
Material: Latex balloons with plastic accessories.
WARNINGS:
- Balloons are Latex, don't handle or lick them if you have a latex allergy.
- Un-inflated or burst balloons and kit accessories are choking hazards for small children and intoxicated people. Supervise children around balloons at all times. Keep un-inflated balloons and accessories safe and dispose of burst balloons immediately.
- Balloons haven't changed much over the years, they can burst if you over inflate them. Inflate them slowly and ensure they have a bit of give to them before tying.
Gorgeous 148 piece Blush Pink and Gold themed Balloon Garland kit, perfect for Wedding ceremony arches, Birthday Parties, Engagements and more! We've made it easy to create a pro set-up; each DYI Rose Gold themed kit has 148 balloons in a combination of metallic and pastel shades of pink and gold.
Also included in the kit is a pack of balloon glue dots and a 5m balloon garland strip to help position the balloons and keep them in place. We've taken the hard work out of designing the perfect balloon arch by including the best ratios of balloon sizes and colours to make the most impactful party display.
Included In The Kit (see photos):
- 3 x 18inch / 46cm Metallic Blush / Rose Gold Balloons
- 3 x 18inch / 46cm Pastel Light Pink Balloons
- 25 x 10inch / 25cm Metallic Blush / Rose Gold Balloons
- 25 x 10inch / 25cm Metallic Gold Balloons
- 30 x 10inch / 25cm Pastel Light Pink Balloons
- 20 x 10inch / 25cm White Balloons
- 20 x 5inch / 13cm Metallic Blush / Rose Gold Balloons
- 20 x 5inch / 13cm Metallic Gold Balloons
- 1 x strip of 100 glue dots (to help hold balloons in desired position)
- 1 x 5m Balloon Garland strip chain (for stringing balloons into, see photos)
Not included in kit: Items in photos not listed above.
Uses and Frames for Balloon Garlands: Luna's Balloon Garland Kits look fabulous on our balloon arches and are also popular layered over backdrops hanging from our backdrop frames.
Other Complementary Products: Blush Napkins, Blush Ice Silk Backdrop Panels, Rose Gold Sequin Backdrop Panels.
Colours: Designed to suit events with a Blush or Rose gold colour pallet theme -Soft pastel blush pink, metallic blush / rose gold, metallic rose pink, metallic gold, clear with rose gold confetti. For other colour themes check out our full range of Balloon Garland Kits.
Important note about colours: Balloons will appear darker in colour before inflation. The more they are inflated the lighter in colour they will become. Photos on our website may differ a bit from final colour due to this, but we have attempted to represent the colours how they will appear when inflated. Please keep this in mind when opening package, as they will appear darker before inflation.
Material: Latex balloons with plastic accessories.
WARNINGS:
- Balloons are Latex, don't handle or lick them if you have a latex allergy.
- Un-inflated or burst balloons and kit accessories are choking hazards for small children and intoxicated people. Supervise children around balloons at all times. Keep un-inflated balloons and accessories safe and dispose of burst balloons immediately.
- Balloons haven't changed much over the years, they can burst if you over inflate them. Inflate them slowly and ensure they have a bit of give to them before tying.
POSTAGE:
We can post to virtually any address in Australia and New Zealand. We post every business day from our warehouse in Melbourne. Your order will be dispatched the next business day after you have placed and paid for your order. Please note that if you select to pay with 'bank transfer' that we will post your order within 1 business day of your payment clearing.
Cut off for same day dispatch is 6am Melbourne time, all orders placed after this time will be dispatched next business day
URGENT ORDERS: If you have an urgent deadline and are unsure of which service to choose, please call our office on 03 97624431 for assistance. We can often push orders out same day if needed and same day pickup can also often be arranged, but it is very important you call to check, please call prior to 11am Melb AEST.
POSTAGE COSTS:
Postage price is calculated based on your location, the weight of the products and the service level available on the day you are shopping. It is quick and easy to check shipping costs:
1. Add products to your cart.
2. On the shopping cart page you will see a summary of the items you have selected and below that there is a "Shipping Price Calculator" Box.
3. Enter your country, state and post code into this box. Shipping options and prices will appear.POSTAGE OPTIONS WITHIN AUSTRALIA:
All postage options have a tracking and signature service.
If you will not be home to sign for your item please choose an Australia Post option as you will then be able to collect your item from the post office if you are not at home when the driver attempts delivery.
STARTRACK - Premium Air: This is the fastest service level run through Startrack Couriers. This service offers estimated next business day delivery to most areas of Australia. Currently taking approximately 1-5 Business Days
STARTRACK - Regular: This is the Road Express Startrack courier service. This service is often slightly faster than Australia Post Regular service, but not as fast as Australia Post Express. Currently taking approximately 2-5 Business Days
Startrack shipping time estimate Here
EXPRESS POST - Aus Post: This is the fastest service level run through Australia Post. This service offers estimated next business day delivery to many areas. Currently taking approximately 3-5 Business Days
REGULAR POST - Australia Post: Normal road service with Australia Post.Currently taking approximately 5-10 Business Days
Australia Post shipping time estimate Here
DOMESTIC/ARAMEX / COURIERS PLEASE: This is also a road service and takes the longest for delivery. WA orders can take 6-8 weeks. Slowest Service 5-20 Business Days
LOCAL PICKUP: Use this option if you wish to pickup your order from our warehouse or send your own courier .
Pickup is available between 10am-4pm Mon-Fri and pickup orders are available from the day after you place your order unless otherwise arranged.
If you need to pick up on the same day please call our office to arrange. If you are using this option to send your own courier please also call our office to arrange any paperwork after placing the order.
Pickup address:
Luna Wedding and Event Supplies
10/65 Barry Street, BAYSWATER VIC 3153
SHIPPING OPTIONS TO NEW ZEALAND:
We ship items to New Zealand every day and most orders are received in the time frames below, without delays. However, due to the goods needing to pass through New Zealand Customs we have no control if goods are delayed.
New Zealand also has import tax and duties that may be payable to the NZ Customs on entry to the country if your order exceeds the Tax-Free limit. If you are required to pay Duties and Taxes (D&T) your order will be held by NZ Post and you will receive a notification in the mail informing you of the amount and how to pay. This is issued by New Zealand Customs and Luna Wedding and Event Supplies has no control over this paperwork. Please also note; due to the fluctuations of the exchange rate, orders with value very close to the tax-free limit may be assessed as incurring (D&T) as the currency exchange rate may vary from the order date to the customs clearance date.
For information about customs, import duties, etc. and to calculate any import tax payable visit: New Zealand Customs Service
PLEASE NOTE: We are unable to ship our backdrop stands or large frames to NZ via Aus Post / Nz Post due to their size and weight, if you wish to order these stands, please contact us and we will get a quote with another courier for you
INTERNATIONAL STANDARD, NO Tracking: This is standard budget International post with Australia Post, estimated 8-12 business days.
INTERNATIONAL STANDARD, with Tracking: This is standard International post with Australia Post that can be tracked with a tracking number, estimated 8-12 business days.
INTERNATIONAL EXPRESS, with Tracking: This is premium International post with Australia Post that can be tracked with a tracking number, estimated 4-8 business days.
Please note: All postage options are 3rd party courier/postage services and while we are proud of our fast dispatch times we can not guarantee delivery dates as these are subject to the performance of the shipping service you select.
Luna Events prides its self on our customer service. We go over and above by offering a 30-day returns period for most of our products.
RETURNS - EASY AS 123
- Contact us via email with your order number, note on the email the items you would like to return along with the reason
- Complete the return form we send to you and place it inside your return parcel
- Take the parcel to the post office to be returned to us within 30 days from when it was delivered to you
All items returned for change of mind must have the product packaging unopened, undamaged and in suitable packaging. If you received the item in a box we expect you to return that in a box now or padded bag. If you return something that has been opened or the packaging is damaged we will not refund you, even if they have not been used at an event, instead the items will be sent back to your return to sender at your cost.
We are unable to accept returns/refunds on the following:
- Clearance lines, factory seconds, ex-display and showroom specials.
- Fragile items such as but not limited to vases, glassware, ceramics, mirrors, metal vases, and charger plates
- Large fabric items including Aisle Runner which have been folded for postage
- Special Order Items such as - stock/sizes/colours we do not normally sell or bulk orders of items we do stock that require us to place a special order with our factory.
FOR CHANGE OF MIND
- Contact us for a return form
- Package your items (in a box if you received the item in a box) and return them to the post office
- Remember all items must be in original undamaged product packaging and unused*
- We will process your refund in 2-3 business days on receipt of the return minus a 10% administration/restocking fee.
- The refund would appear in your account within 2- 7 business days after that, we do not offer exchanges.
* If you choose to return items that are opened and we cannot return to sender, additional fees will be applied on top of the restocking fee before you are refunded. Items will not be refunded if there are signs of use we will hold those until such time as you provide a return label/information.
INCORRECT ITEMS, MISSING ITEMS, DAMAGED etc
- We require notice within 72hrs from your receiving the delivery if there is an error or issue.
- We may request a photograph of the items so we can start the claims process
- On resolution, we would refund you on the costs of the items/s in question and any applicable postage charges.
- We will not refund any return postage charges you have paid if we issue you with a reply paid label.
RETURNS DUE TO NONE/LATE DELIVERY ETC*
Return Postage Charges, and a restocking fee will apply to all returned parcels. The original postage paid is not refundable, the original order cannot simply be reposted as the original postage charged has been used. If you wish to have this reposted, you must pay the original charge plus the return costs.
- For reasons such as but not limited to an incorrect address, delivery was late, not collected, refusal of the delivery, original parcel put in Letter Box or left at post office etc.
- Aus Post, Startrack and Sendle all charge a return fee. Some are flat rate and others are the full price of the postage which may be higher than we charge you as they are charged at rack rates, not our discounted freight rates.
- Restocking/Admin Fees cover processing your return and any charges from the payment facility you originally used to pay for your order.
PLEASE REMEMBER: The address you enter at checkout is the one we post to, please ensure that it is correct and do not rely on auto-fill. You may email us another address however our system is automated for printing labels at the time the order is allocated to the warehouse, it is not always possible to change the address and we take no responsibility if we are unable to update that address.
If you are aware of an error, you must contact the carrier to arrange the address change to avoid additional postage fees. There will be no compensation on postage fees and return postage charges if you make an error at checkout with your address.
Artificial Baby's Breathe Silver Dollar Small Flower Filler Bouquet - White - Spray Style
Gorgeous little artificial Baby's Breath and Silver Dollar Eucalyptus Bouquets in classic white and grey-green, with spray style connected stems. Hand-tied into bouquets of 12 stems. Bouquets can be untied and stem used individually.
Premium plastic flowers with bendable stems create a gorgeous and affordable bouquet filler, perfect for decorating centrepieces, vases, arches, outdoor chairs and plinths.
Our budget-friendly White Baby's Breath & Eucalyptus has plastic flowers and 15cm long green stems. The branches off the main stem can be spread into the desired position.
-
- Flower head size: 0.5cm diameter approx.
- Leaves size: 1.5cm diameter approx.
- Total length: 35cm
- Design: Versatile bouquet. The stems are bendable and the top section of each stem has additional internal wire to help the bouquet hold its traditional shape. The wire also allows flexibility to help transform the bouquet to work with whatever you are decorating. Flower heads can be moved and manipulated into desired positions and also gently removed from their spike and attached to a different part of the bouquet if desired.
- Colour: Classic White & Silver Dollar Green Leaves
- Material: Plastic flowers and leaves, plastic and wire stems
- Complementary products: Use in conjunction with our other artificial roses and peonies, or any of our range of artificial flowers and greenery products.
POSTAGE:
We can post to virtually any address in Australia and New Zealand. We post every business day from our warehouse in Melbourne. Your order will be dispatched the next business day after you have placed and paid for your order. Please note that if you select to pay with 'bank transfer' that we will post your order within 1 business day of your payment clearing.
Cut off for same day dispatch is 6am Melbourne time, all orders placed after this time will be dispatched next business day
URGENT ORDERS: If you have an urgent deadline and are unsure of which service to choose, please call our office on 03 97624431 for assistance. We can often push orders out same day if needed and same day pickup can also often be arranged, but it is very important you call to check, please call prior to 11am Melb AEST.
POSTAGE COSTS:
Postage price is calculated based on your location, the weight of the products and the service level available on the day you are shopping. It is quick and easy to check shipping costs:
1. Add products to your cart.
2. On the shopping cart page you will see a summary of the items you have selected and below that there is a "Shipping Price Calculator" Box.
3. Enter your country, state and post code into this box. Shipping options and prices will appear.POSTAGE OPTIONS WITHIN AUSTRALIA:
All postage options have a tracking and signature service.
If you will not be home to sign for your item please choose an Australia Post option as you will then be able to collect your item from the post office if you are not at home when the driver attempts delivery.
STARTRACK - Premium Air: This is the fastest service level run through Startrack Couriers. This service offers estimated next business day delivery to most areas of Australia. Currently taking approximately 1-5 Business Days
STARTRACK - Regular: This is the Road Express Startrack courier service. This service is often slightly faster than Australia Post Regular service, but not as fast as Australia Post Express. Currently taking approximately 2-5 Business Days
Startrack shipping time estimate Here
EXPRESS POST - Aus Post: This is the fastest service level run through Australia Post. This service offers estimated next business day delivery to many areas. Currently taking approximately 3-5 Business Days
REGULAR POST - Australia Post: Normal road service with Australia Post.Currently taking approximately 5-10 Business Days
Australia Post shipping time estimate Here
DOMESTIC/ARAMEX / COURIERS PLEASE: This is also a road service and takes the longest for delivery. WA orders can take 6-8 weeks. Slowest Service 5-20 Business Days
LOCAL PICKUP: Use this option if you wish to pickup your order from our warehouse or send your own courier .
Pickup is available between 10am-4pm Mon-Fri and pickup orders are available from the day after you place your order unless otherwise arranged.
If you need to pick up on the same day please call our office to arrange. If you are using this option to send your own courier please also call our office to arrange any paperwork after placing the order.
Pickup address:
Luna Wedding and Event Supplies
10/65 Barry Street, BAYSWATER VIC 3153
SHIPPING OPTIONS TO NEW ZEALAND:
We ship items to New Zealand every day and most orders are received in the time frames below, without delays. However, due to the goods needing to pass through New Zealand Customs we have no control if goods are delayed.
New Zealand also has import tax and duties that may be payable to the NZ Customs on entry to the country if your order exceeds the Tax-Free limit. If you are required to pay Duties and Taxes (D&T) your order will be held by NZ Post and you will receive a notification in the mail informing you of the amount and how to pay. This is issued by New Zealand Customs and Luna Wedding and Event Supplies has no control over this paperwork. Please also note; due to the fluctuations of the exchange rate, orders with value very close to the tax-free limit may be assessed as incurring (D&T) as the currency exchange rate may vary from the order date to the customs clearance date.
For information about customs, import duties, etc. and to calculate any import tax payable visit: New Zealand Customs Service
PLEASE NOTE: We are unable to ship our backdrop stands or large frames to NZ via Aus Post / Nz Post due to their size and weight, if you wish to order these stands, please contact us and we will get a quote with another courier for you
INTERNATIONAL STANDARD, NO Tracking: This is standard budget International post with Australia Post, estimated 8-12 business days.
INTERNATIONAL STANDARD, with Tracking: This is standard International post with Australia Post that can be tracked with a tracking number, estimated 8-12 business days.
INTERNATIONAL EXPRESS, with Tracking: This is premium International post with Australia Post that can be tracked with a tracking number, estimated 4-8 business days.
Please note: All postage options are 3rd party courier/postage services and while we are proud of our fast dispatch times we can not guarantee delivery dates as these are subject to the performance of the shipping service you select.
Luna Events prides its self on our customer service. We go over and above by offering a 30-day returns period for most of our products.
RETURNS - EASY AS 123
- Contact us via email with your order number, note on the email the items you would like to return along with the reason
- Complete the return form we send to you and place it inside your return parcel
- Take the parcel to the post office to be returned to us within 30 days from when it was delivered to you
All items returned for change of mind must have the product packaging unopened, undamaged and in suitable packaging. If you received the item in a box we expect you to return that in a box now or padded bag. If you return something that has been opened or the packaging is damaged we will not refund you, even if they have not been used at an event, instead the items will be sent back to your return to sender at your cost.
We are unable to accept returns/refunds on the following:
- Clearance lines, factory seconds, ex-display and showroom specials.
- Fragile items such as but not limited to vases, glassware, ceramics, mirrors, metal vases, and charger plates
- Large fabric items including Aisle Runner which have been folded for postage
- Special Order Items such as - stock/sizes/colours we do not normally sell or bulk orders of items we do stock that require us to place a special order with our factory.
FOR CHANGE OF MIND
- Contact us for a return form
- Package your items (in a box if you received the item in a box) and return them to the post office
- Remember all items must be in original undamaged product packaging and unused*
- We will process your refund in 2-3 business days on receipt of the return minus a 10% administration/restocking fee.
- The refund would appear in your account within 2- 7 business days after that, we do not offer exchanges.
* If you choose to return items that are opened and we cannot return to sender, additional fees will be applied on top of the restocking fee before you are refunded. Items will not be refunded if there are signs of use we will hold those until such time as you provide a return label/information.
INCORRECT ITEMS, MISSING ITEMS, DAMAGED etc
- We require notice within 72hrs from your receiving the delivery if there is an error or issue.
- We may request a photograph of the items so we can start the claims process
- On resolution, we would refund you on the costs of the items/s in question and any applicable postage charges.
- We will not refund any return postage charges you have paid if we issue you with a reply paid label.
RETURNS DUE TO NONE/LATE DELIVERY ETC*
Return Postage Charges, and a restocking fee will apply to all returned parcels. The original postage paid is not refundable, the original order cannot simply be reposted as the original postage charged has been used. If you wish to have this reposted, you must pay the original charge plus the return costs.
- For reasons such as but not limited to an incorrect address, delivery was late, not collected, refusal of the delivery, original parcel put in Letter Box or left at post office etc.
- Aus Post, Startrack and Sendle all charge a return fee. Some are flat rate and others are the full price of the postage which may be higher than we charge you as they are charged at rack rates, not our discounted freight rates.
- Restocking/Admin Fees cover processing your return and any charges from the payment facility you originally used to pay for your order.
PLEASE REMEMBER: The address you enter at checkout is the one we post to, please ensure that it is correct and do not rely on auto-fill. You may email us another address however our system is automated for printing labels at the time the order is allocated to the warehouse, it is not always possible to change the address and we take no responsibility if we are unable to update that address.
If you are aware of an error, you must contact the carrier to arrange the address change to avoid additional postage fees. There will be no compensation on postage fees and return postage charges if you make an error at checkout with your address.
Ivory Chiffon Fabric No Glitter 1.5mx25m - (Sheer Stretch Crepe Chiffon)
Create whimsical event set-ups and wedding decorations with this sparkling Ivory, sheer crepe chiffon fabric designed specifically for the Wedding and Events Industry. A must-have for any wedding co-ordinator! The light-weight, stretchy chiffon fabric can be scrunched, layered and tied to create texture and body. With 5% spandex, our chiffon has a slight give / stretch to the weave, creating buoyancy and versatility. For wedding ceremonies use them to decorate aisles, church pews, bouquets, chairs and marquees. For parties and receptions you can transform all the table settings, the bridal table, walls and backdrops.
- Size: 150cm x 25m.
- Colour: Ivory
- Transparency: Medium
- Quality Industry-Grade Fabric: 95% Nylon, 5% Spandex, cut from single piece of fabric with no seams.
- Durable: Durable, industry-grade chiffon designed specifically for the wedding and events industry. Hand wash only.
Create whimsical event set-ups and wedding decorations with this sparkling Ivory, sheer crepe chiffon fabric designed specifically for the Wedding and Events Industry. A must-have for any wedding co-ordinator! The light-weight, stretchy chiffon fabric can be scrunched, layered and tied to create texture and body. With 5% spandex, our chiffon has a slight give / stretch to the weave, creating buoyancy and versatility. For wedding ceremonies use them to decorate aisles, church pews, bouquets, chairs and marquees. For parties and receptions you can transform all the table settings, the bridal table, walls and backdrops.
- Size: 150cm x 25m.
- Colour: Ivory
- Transparency: Medium
- Quality Industry-Grade Fabric: 95% Nylon, 5% Spandex, cut from single piece of fabric with no seams.
- Durable: Durable, industry-grade chiffon designed specifically for the wedding and events industry. Hand wash only.
POSTAGE:
We can post to virtually any address in Australia and New Zealand. We post every business day from our warehouse in Melbourne. Your order will be dispatched the next business day after you have placed and paid for your order. Please note that if you select to pay with 'bank transfer' that we will post your order within 1 business day of your payment clearing.
Cut off for same day dispatch is 6am Melbourne time, all orders placed after this time will be dispatched next business day
URGENT ORDERS: If you have an urgent deadline and are unsure of which service to choose, please call our office on 03 97624431 for assistance. We can often push orders out same day if needed and same day pickup can also often be arranged, but it is very important you call to check, please call prior to 11am Melb AEST.
POSTAGE COSTS:
Postage price is calculated based on your location, the weight of the products and the service level available on the day you are shopping. It is quick and easy to check shipping costs:
1. Add products to your cart.
2. On the shopping cart page you will see a summary of the items you have selected and below that there is a "Shipping Price Calculator" Box.
3. Enter your country, state and post code into this box. Shipping options and prices will appear.POSTAGE OPTIONS WITHIN AUSTRALIA:
All postage options have a tracking and signature service.
If you will not be home to sign for your item please choose an Australia Post option as you will then be able to collect your item from the post office if you are not at home when the driver attempts delivery.
STARTRACK - Premium Air: This is the fastest service level run through Startrack Couriers. This service offers estimated next business day delivery to most areas of Australia. Currently taking approximately 1-5 Business Days
STARTRACK - Regular: This is the Road Express Startrack courier service. This service is often slightly faster than Australia Post Regular service, but not as fast as Australia Post Express. Currently taking approximately 2-5 Business Days
Startrack shipping time estimate Here
EXPRESS POST - Aus Post: This is the fastest service level run through Australia Post. This service offers estimated next business day delivery to many areas. Currently taking approximately 3-5 Business Days
REGULAR POST - Australia Post: Normal road service with Australia Post.Currently taking approximately 5-10 Business Days
Australia Post shipping time estimate Here
DOMESTIC/ARAMEX / COURIERS PLEASE: This is also a road service and takes the longest for delivery. WA orders can take 6-8 weeks. Slowest Service 5-20 Business Days
LOCAL PICKUP: Use this option if you wish to pickup your order from our warehouse or send your own courier .
Pickup is available between 10am-4pm Mon-Fri and pickup orders are available from the day after you place your order unless otherwise arranged.
If you need to pick up on the same day please call our office to arrange. If you are using this option to send your own courier please also call our office to arrange any paperwork after placing the order.
Pickup address:
Luna Wedding and Event Supplies
10/65 Barry Street, BAYSWATER VIC 3153
SHIPPING OPTIONS TO NEW ZEALAND:
We ship items to New Zealand every day and most orders are received in the time frames below, without delays. However, due to the goods needing to pass through New Zealand Customs we have no control if goods are delayed.
New Zealand also has import tax and duties that may be payable to the NZ Customs on entry to the country if your order exceeds the Tax-Free limit. If you are required to pay Duties and Taxes (D&T) your order will be held by NZ Post and you will receive a notification in the mail informing you of the amount and how to pay. This is issued by New Zealand Customs and Luna Wedding and Event Supplies has no control over this paperwork. Please also note; due to the fluctuations of the exchange rate, orders with value very close to the tax-free limit may be assessed as incurring (D&T) as the currency exchange rate may vary from the order date to the customs clearance date.
For information about customs, import duties, etc. and to calculate any import tax payable visit: New Zealand Customs Service
PLEASE NOTE: We are unable to ship our backdrop stands or large frames to NZ via Aus Post / Nz Post due to their size and weight, if you wish to order these stands, please contact us and we will get a quote with another courier for you
INTERNATIONAL STANDARD, NO Tracking: This is standard budget International post with Australia Post, estimated 8-12 business days.
INTERNATIONAL STANDARD, with Tracking: This is standard International post with Australia Post that can be tracked with a tracking number, estimated 8-12 business days.
INTERNATIONAL EXPRESS, with Tracking: This is premium International post with Australia Post that can be tracked with a tracking number, estimated 4-8 business days.
Please note: All postage options are 3rd party courier/postage services and while we are proud of our fast dispatch times we can not guarantee delivery dates as these are subject to the performance of the shipping service you select.
Luna Events prides its self on our customer service. We go over and above by offering a 30-day returns period for most of our products.
RETURNS - EASY AS 123
- Contact us via email with your order number, note on the email the items you would like to return along with the reason
- Complete the return form we send to you and place it inside your return parcel
- Take the parcel to the post office to be returned to us within 30 days from when it was delivered to you
All items returned for change of mind must have the product packaging unopened, undamaged and in suitable packaging. If you received the item in a box we expect you to return that in a box now or padded bag. If you return something that has been opened or the packaging is damaged we will not refund you, even if they have not been used at an event, instead the items will be sent back to your return to sender at your cost.
We are unable to accept returns/refunds on the following:
- Clearance lines, factory seconds, ex-display and showroom specials.
- Fragile items such as but not limited to vases, glassware, ceramics, mirrors, metal vases, and charger plates
- Large fabric items including Aisle Runner which have been folded for postage
- Special Order Items such as - stock/sizes/colours we do not normally sell or bulk orders of items we do stock that require us to place a special order with our factory.
FOR CHANGE OF MIND
- Contact us for a return form
- Package your items (in a box if you received the item in a box) and return them to the post office
- Remember all items must be in original undamaged product packaging and unused*
- We will process your refund in 2-3 business days on receipt of the return minus a 10% administration/restocking fee.
- The refund would appear in your account within 2- 7 business days after that, we do not offer exchanges.
* If you choose to return items that are opened and we cannot return to sender, additional fees will be applied on top of the restocking fee before you are refunded. Items will not be refunded if there are signs of use we will hold those until such time as you provide a return label/information.
INCORRECT ITEMS, MISSING ITEMS, DAMAGED etc
- We require notice within 72hrs from your receiving the delivery if there is an error or issue.
- We may request a photograph of the items so we can start the claims process
- On resolution, we would refund you on the costs of the items/s in question and any applicable postage charges.
- We will not refund any return postage charges you have paid if we issue you with a reply paid label.
RETURNS DUE TO NONE/LATE DELIVERY ETC*
Return Postage Charges, and a restocking fee will apply to all returned parcels. The original postage paid is not refundable, the original order cannot simply be reposted as the original postage charged has been used. If you wish to have this reposted, you must pay the original charge plus the return costs.
- For reasons such as but not limited to an incorrect address, delivery was late, not collected, refusal of the delivery, original parcel put in Letter Box or left at post office etc.
- Aus Post, Startrack and Sendle all charge a return fee. Some are flat rate and others are the full price of the postage which may be higher than we charge you as they are charged at rack rates, not our discounted freight rates.
- Restocking/Admin Fees cover processing your return and any charges from the payment facility you originally used to pay for your order.
PLEASE REMEMBER: The address you enter at checkout is the one we post to, please ensure that it is correct and do not rely on auto-fill. You may email us another address however our system is automated for printing labels at the time the order is allocated to the warehouse, it is not always possible to change the address and we take no responsibility if we are unable to update that address.
If you are aware of an error, you must contact the carrier to arrange the address change to avoid additional postage fees. There will be no compensation on postage fees and return postage charges if you make an error at checkout with your address.
Wooden Table Numbers 1 to 20 - Hexagonal
Our Hexagonal wooden table number sets are perfect for weddings, engagements, birthday parties and corporate events. Flat packed for safe shipping, they are easy to assemble and the light two-tone plywood looks great, very on-trend for rustic celebrations! If you're feeling creative, you can even paint them a custom colour with some craft paint to suit any DYI wedding and event decor theme!
Table Number Set of 20
-
Size: 10cm high x11cm wide
- Colour: Natural untreated plywood colour
- Design: Intricate detail cut-out design. Each set contains numbers 1 to 20
- Assembly: 2 pieces per number, just slot the number into its stand
- Matches: Looks great with our wooden wishing wells
- Care: Note, that this is a fragile item and should be handled with care.
POSTAGE:
We can post to virtually any address in Australia and New Zealand. We post every business day from our warehouse in Melbourne. Your order will be dispatched the next business day after you have placed and paid for your order. Please note that if you select to pay with 'bank transfer' that we will post your order within 1 business day of your payment clearing.
Cut off for same day dispatch is 6am Melbourne time, all orders placed after this time will be dispatched next business day
URGENT ORDERS: If you have an urgent deadline and are unsure of which service to choose, please call our office on 03 97624431 for assistance. We can often push orders out same day if needed and same day pickup can also often be arranged, but it is very important you call to check, please call prior to 11am Melb AEST.
POSTAGE COSTS:
Postage price is calculated based on your location, the weight of the products and the service level available on the day you are shopping. It is quick and easy to check shipping costs:
1. Add products to your cart.
2. On the shopping cart page you will see a summary of the items you have selected and below that there is a "Shipping Price Calculator" Box.
3. Enter your country, state and post code into this box. Shipping options and prices will appear.POSTAGE OPTIONS WITHIN AUSTRALIA:
All postage options have a tracking and signature service.
If you will not be home to sign for your item please choose an Australia Post option as you will then be able to collect your item from the post office if you are not at home when the driver attempts delivery.
STARTRACK - Premium Air: This is the fastest service level run through Startrack Couriers. This service offers estimated next business day delivery to most areas of Australia. Currently taking approximately 1-5 Business Days
STARTRACK - Regular: This is the Road Express Startrack courier service. This service is often slightly faster than Australia Post Regular service, but not as fast as Australia Post Express. Currently taking approximately 2-5 Business Days
Startrack shipping time estimate Here
EXPRESS POST - Aus Post: This is the fastest service level run through Australia Post. This service offers estimated next business day delivery to many areas. Currently taking approximately 3-5 Business Days
REGULAR POST - Australia Post: Normal road service with Australia Post.Currently taking approximately 5-10 Business Days
Australia Post shipping time estimate Here
DOMESTIC/ARAMEX / COURIERS PLEASE: This is also a road service and takes the longest for delivery. WA orders can take 6-8 weeks. Slowest Service 5-20 Business Days
LOCAL PICKUP: Use this option if you wish to pickup your order from our warehouse or send your own courier .
Pickup is available between 10am-4pm Mon-Fri and pickup orders are available from the day after you place your order unless otherwise arranged.
If you need to pick up on the same day please call our office to arrange. If you are using this option to send your own courier please also call our office to arrange any paperwork after placing the order.
Pickup address:
Luna Wedding and Event Supplies
10/65 Barry Street, BAYSWATER VIC 3153
SHIPPING OPTIONS TO NEW ZEALAND:
We ship items to New Zealand every day and most orders are received in the time frames below, without delays. However, due to the goods needing to pass through New Zealand Customs we have no control if goods are delayed.
New Zealand also has import tax and duties that may be payable to the NZ Customs on entry to the country if your order exceeds the Tax-Free limit. If you are required to pay Duties and Taxes (D&T) your order will be held by NZ Post and you will receive a notification in the mail informing you of the amount and how to pay. This is issued by New Zealand Customs and Luna Wedding and Event Supplies has no control over this paperwork. Please also note; due to the fluctuations of the exchange rate, orders with value very close to the tax-free limit may be assessed as incurring (D&T) as the currency exchange rate may vary from the order date to the customs clearance date.
For information about customs, import duties, etc. and to calculate any import tax payable visit: New Zealand Customs Service
PLEASE NOTE: We are unable to ship our backdrop stands or large frames to NZ via Aus Post / Nz Post due to their size and weight, if you wish to order these stands, please contact us and we will get a quote with another courier for you
INTERNATIONAL STANDARD, NO Tracking: This is standard budget International post with Australia Post, estimated 8-12 business days.
INTERNATIONAL STANDARD, with Tracking: This is standard International post with Australia Post that can be tracked with a tracking number, estimated 8-12 business days.
INTERNATIONAL EXPRESS, with Tracking: This is premium International post with Australia Post that can be tracked with a tracking number, estimated 4-8 business days.
Please note: All postage options are 3rd party courier/postage services and while we are proud of our fast dispatch times we can not guarantee delivery dates as these are subject to the performance of the shipping service you select.
Luna Events prides its self on our customer service. We go over and above by offering a 30-day returns period for most of our products.
RETURNS - EASY AS 123
- Contact us via email with your order number, note on the email the items you would like to return along with the reason
- Complete the return form we send to you and place it inside your return parcel
- Take the parcel to the post office to be returned to us within 30 days from when it was delivered to you
All items returned for change of mind must have the product packaging unopened, undamaged and in suitable packaging. If you received the item in a box we expect you to return that in a box now or padded bag. If you return something that has been opened or the packaging is damaged we will not refund you, even if they have not been used at an event, instead the items will be sent back to your return to sender at your cost.
We are unable to accept returns/refunds on the following:
- Clearance lines, factory seconds, ex-display and showroom specials.
- Fragile items such as but not limited to vases, glassware, ceramics, mirrors, metal vases, and charger plates
- Large fabric items including Aisle Runner which have been folded for postage
- Special Order Items such as - stock/sizes/colours we do not normally sell or bulk orders of items we do stock that require us to place a special order with our factory.
FOR CHANGE OF MIND
- Contact us for a return form
- Package your items (in a box if you received the item in a box) and return them to the post office
- Remember all items must be in original undamaged product packaging and unused*
- We will process your refund in 2-3 business days on receipt of the return minus a 10% administration/restocking fee.
- The refund would appear in your account within 2- 7 business days after that, we do not offer exchanges.
* If you choose to return items that are opened and we cannot return to sender, additional fees will be applied on top of the restocking fee before you are refunded. Items will not be refunded if there are signs of use we will hold those until such time as you provide a return label/information.
INCORRECT ITEMS, MISSING ITEMS, DAMAGED etc
- We require notice within 72hrs from your receiving the delivery if there is an error or issue.
- We may request a photograph of the items so we can start the claims process
- On resolution, we would refund you on the costs of the items/s in question and any applicable postage charges.
- We will not refund any return postage charges you have paid if we issue you with a reply paid label.
RETURNS DUE TO NONE/LATE DELIVERY ETC*
Return Postage Charges, and a restocking fee will apply to all returned parcels. The original postage paid is not refundable, the original order cannot simply be reposted as the original postage charged has been used. If you wish to have this reposted, you must pay the original charge plus the return costs.
- For reasons such as but not limited to an incorrect address, delivery was late, not collected, refusal of the delivery, original parcel put in Letter Box or left at post office etc.
- Aus Post, Startrack and Sendle all charge a return fee. Some are flat rate and others are the full price of the postage which may be higher than we charge you as they are charged at rack rates, not our discounted freight rates.
- Restocking/Admin Fees cover processing your return and any charges from the payment facility you originally used to pay for your order.
PLEASE REMEMBER: The address you enter at checkout is the one we post to, please ensure that it is correct and do not rely on auto-fill. You may email us another address however our system is automated for printing labels at the time the order is allocated to the warehouse, it is not always possible to change the address and we take no responsibility if we are unable to update that address.
If you are aware of an error, you must contact the carrier to arrange the address change to avoid additional postage fees. There will be no compensation on postage fees and return postage charges if you make an error at checkout with your address.
Paper Pom Poms - White (35cm)
Delight in the charming, fun and magical atmosphere these Paper Pom Poms will add to any celebration! Popular for weddings, parties, baby showers, engagement parties and corporate events, there is a colour to suit every occasion!
Each Pom Pom comes with a string to hang it from and is flat packed with very quick and easy assembly. Light weight and flat packed means shipping and transport is easy and they can be folded flat again for storage.
Check out our fun instructional video (in the images section on this page) for how to make these gorgeous, budget-friendly wedding decorations.
- Size: 35cm diameter
- Colour: White
- Included in pack: Paper Event Pom Pom with hang-string.
- Assembly: Please see our instructional video in the image section of this page for how to make them.
Popular with: Shepard Hooks and Paper Lanterns.
Delight in the charming, fun and magical atmosphere these Paper Pom Poms will add to any celebration! Popular for weddings, parties, baby showers, engagement parties and corporate events, there is a colour to suit every occasion!
Each Pom Pom comes with a string to hang it from and is flat packed with very quick and easy assembly. Light weight and flat packed means shipping and transport is easy and they can be folded flat again for storage.
Check out our fun instructional video (in the images section on this page) for how to make these gorgeous, budget-friendly wedding decorations.
- Size: 35cm diameter
- Colour: White
- Included in pack: Paper Event Pom Pom with hang-string.
- Assembly: Please see our instructional video in the image section of this page for how to make them.
Popular with: Shepard Hooks and Paper Lanterns.
POSTAGE:
We can post to virtually any address in Australia and New Zealand. We post every business day from our warehouse in Melbourne. Your order will be dispatched the next business day after you have placed and paid for your order. Please note that if you select to pay with 'bank transfer' that we will post your order within 1 business day of your payment clearing.
Cut off for same day dispatch is 6am Melbourne time, all orders placed after this time will be dispatched next business day
URGENT ORDERS: If you have an urgent deadline and are unsure of which service to choose, please call our office on 03 97624431 for assistance. We can often push orders out same day if needed and same day pickup can also often be arranged, but it is very important you call to check, please call prior to 11am Melb AEST.
POSTAGE COSTS:
Postage price is calculated based on your location, the weight of the products and the service level available on the day you are shopping. It is quick and easy to check shipping costs:
1. Add products to your cart.
2. On the shopping cart page you will see a summary of the items you have selected and below that there is a "Shipping Price Calculator" Box.
3. Enter your country, state and post code into this box. Shipping options and prices will appear.POSTAGE OPTIONS WITHIN AUSTRALIA:
All postage options have a tracking and signature service.
If you will not be home to sign for your item please choose an Australia Post option as you will then be able to collect your item from the post office if you are not at home when the driver attempts delivery.
STARTRACK - Premium Air: This is the fastest service level run through Startrack Couriers. This service offers estimated next business day delivery to most areas of Australia. Currently taking approximately 1-5 Business Days
STARTRACK - Regular: This is the Road Express Startrack courier service. This service is often slightly faster than Australia Post Regular service, but not as fast as Australia Post Express. Currently taking approximately 2-5 Business Days
Startrack shipping time estimate Here
EXPRESS POST - Aus Post: This is the fastest service level run through Australia Post. This service offers estimated next business day delivery to many areas. Currently taking approximately 3-5 Business Days
REGULAR POST - Australia Post: Normal road service with Australia Post.Currently taking approximately 5-10 Business Days
Australia Post shipping time estimate Here
DOMESTIC/ARAMEX / COURIERS PLEASE: This is also a road service and takes the longest for delivery. WA orders can take 6-8 weeks. Slowest Service 5-20 Business Days
LOCAL PICKUP: Use this option if you wish to pickup your order from our warehouse or send your own courier .
Pickup is available between 10am-4pm Mon-Fri and pickup orders are available from the day after you place your order unless otherwise arranged.
If you need to pick up on the same day please call our office to arrange. If you are using this option to send your own courier please also call our office to arrange any paperwork after placing the order.
Pickup address:
Luna Wedding and Event Supplies
10/65 Barry Street, BAYSWATER VIC 3153
SHIPPING OPTIONS TO NEW ZEALAND:
We ship items to New Zealand every day and most orders are received in the time frames below, without delays. However, due to the goods needing to pass through New Zealand Customs we have no control if goods are delayed.
New Zealand also has import tax and duties that may be payable to the NZ Customs on entry to the country if your order exceeds the Tax-Free limit. If you are required to pay Duties and Taxes (D&T) your order will be held by NZ Post and you will receive a notification in the mail informing you of the amount and how to pay. This is issued by New Zealand Customs and Luna Wedding and Event Supplies has no control over this paperwork. Please also note; due to the fluctuations of the exchange rate, orders with value very close to the tax-free limit may be assessed as incurring (D&T) as the currency exchange rate may vary from the order date to the customs clearance date.
For information about customs, import duties, etc. and to calculate any import tax payable visit: New Zealand Customs Service
PLEASE NOTE: We are unable to ship our backdrop stands or large frames to NZ via Aus Post / Nz Post due to their size and weight, if you wish to order these stands, please contact us and we will get a quote with another courier for you
INTERNATIONAL STANDARD, NO Tracking: This is standard budget International post with Australia Post, estimated 8-12 business days.
INTERNATIONAL STANDARD, with Tracking: This is standard International post with Australia Post that can be tracked with a tracking number, estimated 8-12 business days.
INTERNATIONAL EXPRESS, with Tracking: This is premium International post with Australia Post that can be tracked with a tracking number, estimated 4-8 business days.
Please note: All postage options are 3rd party courier/postage services and while we are proud of our fast dispatch times we can not guarantee delivery dates as these are subject to the performance of the shipping service you select.
Luna Events prides its self on our customer service. We go over and above by offering a 30-day returns period for most of our products.
RETURNS - EASY AS 123
- Contact us via email with your order number, note on the email the items you would like to return along with the reason
- Complete the return form we send to you and place it inside your return parcel
- Take the parcel to the post office to be returned to us within 30 days from when it was delivered to you
All items returned for change of mind must have the product packaging unopened, undamaged and in suitable packaging. If you received the item in a box we expect you to return that in a box now or padded bag. If you return something that has been opened or the packaging is damaged we will not refund you, even if they have not been used at an event, instead the items will be sent back to your return to sender at your cost.
We are unable to accept returns/refunds on the following:
- Clearance lines, factory seconds, ex-display and showroom specials.
- Fragile items such as but not limited to vases, glassware, ceramics, mirrors, metal vases, and charger plates
- Large fabric items including Aisle Runner which have been folded for postage
- Special Order Items such as - stock/sizes/colours we do not normally sell or bulk orders of items we do stock that require us to place a special order with our factory.
FOR CHANGE OF MIND
- Contact us for a return form
- Package your items (in a box if you received the item in a box) and return them to the post office
- Remember all items must be in original undamaged product packaging and unused*
- We will process your refund in 2-3 business days on receipt of the return minus a 10% administration/restocking fee.
- The refund would appear in your account within 2- 7 business days after that, we do not offer exchanges.
* If you choose to return items that are opened and we cannot return to sender, additional fees will be applied on top of the restocking fee before you are refunded. Items will not be refunded if there are signs of use we will hold those until such time as you provide a return label/information.
INCORRECT ITEMS, MISSING ITEMS, DAMAGED etc
- We require notice within 72hrs from your receiving the delivery if there is an error or issue.
- We may request a photograph of the items so we can start the claims process
- On resolution, we would refund you on the costs of the items/s in question and any applicable postage charges.
- We will not refund any return postage charges you have paid if we issue you with a reply paid label.
RETURNS DUE TO NONE/LATE DELIVERY ETC*
Return Postage Charges, and a restocking fee will apply to all returned parcels. The original postage paid is not refundable, the original order cannot simply be reposted as the original postage charged has been used. If you wish to have this reposted, you must pay the original charge plus the return costs.
- For reasons such as but not limited to an incorrect address, delivery was late, not collected, refusal of the delivery, original parcel put in Letter Box or left at post office etc.
- Aus Post, Startrack and Sendle all charge a return fee. Some are flat rate and others are the full price of the postage which may be higher than we charge you as they are charged at rack rates, not our discounted freight rates.
- Restocking/Admin Fees cover processing your return and any charges from the payment facility you originally used to pay for your order.
PLEASE REMEMBER: The address you enter at checkout is the one we post to, please ensure that it is correct and do not rely on auto-fill. You may email us another address however our system is automated for printing labels at the time the order is allocated to the warehouse, it is not always possible to change the address and we take no responsibility if we are unable to update that address.
If you are aware of an error, you must contact the carrier to arrange the address change to avoid additional postage fees. There will be no compensation on postage fees and return postage charges if you make an error at checkout with your address.
98pc White Jungle Balloon Garland Kit - White, Gold & Green Leaf
Beautiful White Jungle themed Balloon Garland, perfect for all types of parties! We've made it easy to create a pro set-up with this DYI pastel balloon garland kit that also includes balloon glue dots and balloon garland strip to help hold the display just the way you want it. The White dominant colour theme with splashes of green and gold makes it a popular choice for nature inspired weddings and engagements. By selecting the best ratios of balloon sizes and colours for our garland kits we've taken the hard work out of designing a gorgeous balloon arch display!
Included In The Kit (see photos):
- 5 x 12 inch / 30cm Golden Balloons
- 5 x 12inch / 30cm Clear Balloons with Metallic Gold Confetti
- 50 x 12 inch / 30cm White Balloons
- 30 x 5 inch / 13cm White Balloons
- 6 x Medium Green Palm Leaves
- 1 x strip of 100 glue dots (to help hold balloons & leaf in desired position)
- 1 x 4.9m Balloon Garland strip chain (for stringing balloons into, see photos)
Not included in kit: Items in photos not listed above.
Uses and Frames for Balloon Garlands: Luna's Balloon Garland Kits look fabulous on our balloon arches and are also popular layered over backdrops hanging from our backdrop frames.
Other Complementary Products: Iron Flower Stands, Ceiling Decorations, hessian boho range, flower vines and Greenery Garlands!
Colours: Gorgeous boho theme of White, Gold and Gold Confetti. For other colour themes check out our full range of Balloon Garland Kits.
Material: Latex balloons with plastic accessories.
Important note about colours: Balloons will appear darker in colour before inflation. The more they are inflated the lighter in colour they will become. Photos on our website may differ a bit from final colour due to this, but we have attempted to represent the colours how they will appear when inflated. Please keep this in mind when opening package, as they will appear darker before inflation.
WARNINGS:
- Balloons are Latex, don't handle or lick them if you have a latex allergy.
- Un-inflated or burst balloons and kit accessories are choking hazards for small children and intoxicated people. Supervise children around balloons at all times. Keep un-inflated balloons and accessories safe and dispose of burst balloons immediately.
- Balloons haven't changed much over the years, they can burst if you over inflate them. Inflate them slowly and ensure they have a bit of give to them before tying.
Beautiful White Jungle themed Balloon Garland, perfect for all types of parties! We've made it easy to create a pro set-up with this DYI pastel balloon garland kit that also includes balloon glue dots and balloon garland strip to help hold the display just the way you want it. The White dominant colour theme with splashes of green and gold makes it a popular choice for nature inspired weddings and engagements. By selecting the best ratios of balloon sizes and colours for our garland kits we've taken the hard work out of designing a gorgeous balloon arch display!
Included In The Kit (see photos):
- 5 x 12 inch / 30cm Golden Balloons
- 5 x 12inch / 30cm Clear Balloons with Metallic Gold Confetti
- 50 x 12 inch / 30cm White Balloons
- 30 x 5 inch / 13cm White Balloons
- 6 x Medium Green Palm Leaves
- 1 x strip of 100 glue dots (to help hold balloons & leaf in desired position)
- 1 x 4.9m Balloon Garland strip chain (for stringing balloons into, see photos)
Not included in kit: Items in photos not listed above.
Uses and Frames for Balloon Garlands: Luna's Balloon Garland Kits look fabulous on our balloon arches and are also popular layered over backdrops hanging from our backdrop frames.
Other Complementary Products: Iron Flower Stands, Ceiling Decorations, hessian boho range, flower vines and Greenery Garlands!
Colours: Gorgeous boho theme of White, Gold and Gold Confetti. For other colour themes check out our full range of Balloon Garland Kits.
Material: Latex balloons with plastic accessories.
Important note about colours: Balloons will appear darker in colour before inflation. The more they are inflated the lighter in colour they will become. Photos on our website may differ a bit from final colour due to this, but we have attempted to represent the colours how they will appear when inflated. Please keep this in mind when opening package, as they will appear darker before inflation.
WARNINGS:
- Balloons are Latex, don't handle or lick them if you have a latex allergy.
- Un-inflated or burst balloons and kit accessories are choking hazards for small children and intoxicated people. Supervise children around balloons at all times. Keep un-inflated balloons and accessories safe and dispose of burst balloons immediately.
- Balloons haven't changed much over the years, they can burst if you over inflate them. Inflate them slowly and ensure they have a bit of give to them before tying.
POSTAGE:
We can post to virtually any address in Australia and New Zealand. We post every business day from our warehouse in Melbourne. Your order will be dispatched the next business day after you have placed and paid for your order. Please note that if you select to pay with 'bank transfer' that we will post your order within 1 business day of your payment clearing.
Cut off for same day dispatch is 6am Melbourne time, all orders placed after this time will be dispatched next business day
URGENT ORDERS: If you have an urgent deadline and are unsure of which service to choose, please call our office on 03 97624431 for assistance. We can often push orders out same day if needed and same day pickup can also often be arranged, but it is very important you call to check, please call prior to 11am Melb AEST.
POSTAGE COSTS:
Postage price is calculated based on your location, the weight of the products and the service level available on the day you are shopping. It is quick and easy to check shipping costs:
1. Add products to your cart.
2. On the shopping cart page you will see a summary of the items you have selected and below that there is a "Shipping Price Calculator" Box.
3. Enter your country, state and post code into this box. Shipping options and prices will appear.POSTAGE OPTIONS WITHIN AUSTRALIA:
All postage options have a tracking and signature service.
If you will not be home to sign for your item please choose an Australia Post option as you will then be able to collect your item from the post office if you are not at home when the driver attempts delivery.
STARTRACK - Premium Air: This is the fastest service level run through Startrack Couriers. This service offers estimated next business day delivery to most areas of Australia. Currently taking approximately 1-5 Business Days
STARTRACK - Regular: This is the Road Express Startrack courier service. This service is often slightly faster than Australia Post Regular service, but not as fast as Australia Post Express. Currently taking approximately 2-5 Business Days
Startrack shipping time estimate Here
EXPRESS POST - Aus Post: This is the fastest service level run through Australia Post. This service offers estimated next business day delivery to many areas. Currently taking approximately 3-5 Business Days
REGULAR POST - Australia Post: Normal road service with Australia Post.Currently taking approximately 5-10 Business Days
Australia Post shipping time estimate Here
DOMESTIC/ARAMEX / COURIERS PLEASE: This is also a road service and takes the longest for delivery. WA orders can take 6-8 weeks. Slowest Service 5-20 Business Days
LOCAL PICKUP: Use this option if you wish to pickup your order from our warehouse or send your own courier .
Pickup is available between 10am-4pm Mon-Fri and pickup orders are available from the day after you place your order unless otherwise arranged.
If you need to pick up on the same day please call our office to arrange. If you are using this option to send your own courier please also call our office to arrange any paperwork after placing the order.
Pickup address:
Luna Wedding and Event Supplies
10/65 Barry Street, BAYSWATER VIC 3153
SHIPPING OPTIONS TO NEW ZEALAND:
We ship items to New Zealand every day and most orders are received in the time frames below, without delays. However, due to the goods needing to pass through New Zealand Customs we have no control if goods are delayed.
New Zealand also has import tax and duties that may be payable to the NZ Customs on entry to the country if your order exceeds the Tax-Free limit. If you are required to pay Duties and Taxes (D&T) your order will be held by NZ Post and you will receive a notification in the mail informing you of the amount and how to pay. This is issued by New Zealand Customs and Luna Wedding and Event Supplies has no control over this paperwork. Please also note; due to the fluctuations of the exchange rate, orders with value very close to the tax-free limit may be assessed as incurring (D&T) as the currency exchange rate may vary from the order date to the customs clearance date.
For information about customs, import duties, etc. and to calculate any import tax payable visit: New Zealand Customs Service
PLEASE NOTE: We are unable to ship our backdrop stands or large frames to NZ via Aus Post / Nz Post due to their size and weight, if you wish to order these stands, please contact us and we will get a quote with another courier for you
INTERNATIONAL STANDARD, NO Tracking: This is standard budget International post with Australia Post, estimated 8-12 business days.
INTERNATIONAL STANDARD, with Tracking: This is standard International post with Australia Post that can be tracked with a tracking number, estimated 8-12 business days.
INTERNATIONAL EXPRESS, with Tracking: This is premium International post with Australia Post that can be tracked with a tracking number, estimated 4-8 business days.
Please note: All postage options are 3rd party courier/postage services and while we are proud of our fast dispatch times we can not guarantee delivery dates as these are subject to the performance of the shipping service you select.
Luna Events prides its self on our customer service. We go over and above by offering a 30-day returns period for most of our products.
RETURNS - EASY AS 123
- Contact us via email with your order number, note on the email the items you would like to return along with the reason
- Complete the return form we send to you and place it inside your return parcel
- Take the parcel to the post office to be returned to us within 30 days from when it was delivered to you
All items returned for change of mind must have the product packaging unopened, undamaged and in suitable packaging. If you received the item in a box we expect you to return that in a box now or padded bag. If you return something that has been opened or the packaging is damaged we will not refund you, even if they have not been used at an event, instead the items will be sent back to your return to sender at your cost.
We are unable to accept returns/refunds on the following:
- Clearance lines, factory seconds, ex-display and showroom specials.
- Fragile items such as but not limited to vases, glassware, ceramics, mirrors, metal vases, and charger plates
- Large fabric items including Aisle Runner which have been folded for postage
- Special Order Items such as - stock/sizes/colours we do not normally sell or bulk orders of items we do stock that require us to place a special order with our factory.
FOR CHANGE OF MIND
- Contact us for a return form
- Package your items (in a box if you received the item in a box) and return them to the post office
- Remember all items must be in original undamaged product packaging and unused*
- We will process your refund in 2-3 business days on receipt of the return minus a 10% administration/restocking fee.
- The refund would appear in your account within 2- 7 business days after that, we do not offer exchanges.
* If you choose to return items that are opened and we cannot return to sender, additional fees will be applied on top of the restocking fee before you are refunded. Items will not be refunded if there are signs of use we will hold those until such time as you provide a return label/information.
INCORRECT ITEMS, MISSING ITEMS, DAMAGED etc
- We require notice within 72hrs from your receiving the delivery if there is an error or issue.
- We may request a photograph of the items so we can start the claims process
- On resolution, we would refund you on the costs of the items/s in question and any applicable postage charges.
- We will not refund any return postage charges you have paid if we issue you with a reply paid label.
RETURNS DUE TO NONE/LATE DELIVERY ETC*
Return Postage Charges, and a restocking fee will apply to all returned parcels. The original postage paid is not refundable, the original order cannot simply be reposted as the original postage charged has been used. If you wish to have this reposted, you must pay the original charge plus the return costs.
- For reasons such as but not limited to an incorrect address, delivery was late, not collected, refusal of the delivery, original parcel put in Letter Box or left at post office etc.
- Aus Post, Startrack and Sendle all charge a return fee. Some are flat rate and others are the full price of the postage which may be higher than we charge you as they are charged at rack rates, not our discounted freight rates.
- Restocking/Admin Fees cover processing your return and any charges from the payment facility you originally used to pay for your order.
PLEASE REMEMBER: The address you enter at checkout is the one we post to, please ensure that it is correct and do not rely on auto-fill. You may email us another address however our system is automated for printing labels at the time the order is allocated to the warehouse, it is not always possible to change the address and we take no responsibility if we are unable to update that address.
If you are aware of an error, you must contact the carrier to arrange the address change to avoid additional postage fees. There will be no compensation on postage fees and return postage charges if you make an error at checkout with your address.
122pc Balloon Garland Kit - Navy & Gold
Gorgeous 122 piece Navy and Gold themed Balloon Garland Kit, perfect for wedding ceremony arches, birthday parties, engagements and more! We've made it easy to create a pro set-up; each DYI Navy & Gold themed kit has 120 balloons in a combination of metallic shades of navy, gold and white.
Also included in the kit is a pack of balloon glue dots and a 5m balloon garland strip to help position the balloons and keep them in place. We've taken the hard work out of designing the perfect balloon arch by including the best ratios of balloon sizes and colours to make the most impactful party display. :
Included In The Kit (see photos):
- 15 x 12inch / 30cm Metallic Gold Balloons
- 15 x 12inch / 30cm Clear Balloon with Metallic Gold Balloons
- 30 x 10inch / 25cm Navy Balloons
- 30 x 10inch / 25cm White Balloons
- 15 x 5inch / 13cm Navy Balloons
- 15 x 5inch / 13cm White Balloons
- 1 x strip of 100 glue dots (to help hold balloons in desired position)
- 1 x 5m Balloon Garland strip chain (for stringing balloons into, see photos)
Not included in kit: Items in photos not listed above.
Uses and Frames for Balloon Garlands: Luna's Balloon Garland Kits look fabulous on our balloon arches and are also popular layered over backdrops hanging from our backdrop frames.
Other Complementary Products: Navy Napkins, Navy Ice Silk Backdrop Panels, Gold Sequin Backdrop Panels.
Colours: Designed to suit events with a Navy or Gold colour pallet theme. For other colour themes check out our full range of Balloon Garland Kits.
Important note about colours: Balloons will appear darker in colour before inflation. The more they are inflated the lighter in colour they will become. Photos on our website may differ a bit from final colour due to this, but we have attempted to represent the colours how they will appear when inflated. Please keep this in mind when opening package, as they will appear darker before inflation.
Material: Latex balloons with plastic accessories.
WARNINGS:
- Balloons are Latex, don't handle or lick them if you have a latex allergy.
- Un-inflated or burst balloons and kit accessories are choking hazards for small children and intoxicated people. Supervise children around balloons at all times. Keep un-inflated balloons and accessories safe and dispose of burst balloons immediately.
- Balloons haven't changed much over the years, they can burst if you over inflate them. Inflate them slowly and ensure they have a bit of give to them before tying.
POSTAGE:
We can post to virtually any address in Australia and New Zealand. We post every business day from our warehouse in Melbourne. Your order will be dispatched the next business day after you have placed and paid for your order. Please note that if you select to pay with 'bank transfer' that we will post your order within 1 business day of your payment clearing.
Cut off for same day dispatch is 6am Melbourne time, all orders placed after this time will be dispatched next business day
URGENT ORDERS: If you have an urgent deadline and are unsure of which service to choose, please call our office on 03 97624431 for assistance. We can often push orders out same day if needed and same day pickup can also often be arranged, but it is very important you call to check, please call prior to 11am Melb AEST.
POSTAGE COSTS:
Postage price is calculated based on your location, the weight of the products and the service level available on the day you are shopping. It is quick and easy to check shipping costs:
1. Add products to your cart.
2. On the shopping cart page you will see a summary of the items you have selected and below that there is a "Shipping Price Calculator" Box.
3. Enter your country, state and post code into this box. Shipping options and prices will appear.POSTAGE OPTIONS WITHIN AUSTRALIA:
All postage options have a tracking and signature service.
If you will not be home to sign for your item please choose an Australia Post option as you will then be able to collect your item from the post office if you are not at home when the driver attempts delivery.
STARTRACK - Premium Air: This is the fastest service level run through Startrack Couriers. This service offers estimated next business day delivery to most areas of Australia. Currently taking approximately 1-5 Business Days
STARTRACK - Regular: This is the Road Express Startrack courier service. This service is often slightly faster than Australia Post Regular service, but not as fast as Australia Post Express. Currently taking approximately 2-5 Business Days
Startrack shipping time estimate Here
EXPRESS POST - Aus Post: This is the fastest service level run through Australia Post. This service offers estimated next business day delivery to many areas. Currently taking approximately 3-5 Business Days
REGULAR POST - Australia Post: Normal road service with Australia Post.Currently taking approximately 5-10 Business Days
Australia Post shipping time estimate Here
DOMESTIC/ARAMEX / COURIERS PLEASE: This is also a road service and takes the longest for delivery. WA orders can take 6-8 weeks. Slowest Service 5-20 Business Days
LOCAL PICKUP: Use this option if you wish to pickup your order from our warehouse or send your own courier .
Pickup is available between 10am-4pm Mon-Fri and pickup orders are available from the day after you place your order unless otherwise arranged.
If you need to pick up on the same day please call our office to arrange. If you are using this option to send your own courier please also call our office to arrange any paperwork after placing the order.
Pickup address:
Luna Wedding and Event Supplies
10/65 Barry Street, BAYSWATER VIC 3153
SHIPPING OPTIONS TO NEW ZEALAND:
We ship items to New Zealand every day and most orders are received in the time frames below, without delays. However, due to the goods needing to pass through New Zealand Customs we have no control if goods are delayed.
New Zealand also has import tax and duties that may be payable to the NZ Customs on entry to the country if your order exceeds the Tax-Free limit. If you are required to pay Duties and Taxes (D&T) your order will be held by NZ Post and you will receive a notification in the mail informing you of the amount and how to pay. This is issued by New Zealand Customs and Luna Wedding and Event Supplies has no control over this paperwork. Please also note; due to the fluctuations of the exchange rate, orders with value very close to the tax-free limit may be assessed as incurring (D&T) as the currency exchange rate may vary from the order date to the customs clearance date.
For information about customs, import duties, etc. and to calculate any import tax payable visit: New Zealand Customs Service
PLEASE NOTE: We are unable to ship our backdrop stands or large frames to NZ via Aus Post / Nz Post due to their size and weight, if you wish to order these stands, please contact us and we will get a quote with another courier for you
INTERNATIONAL STANDARD, NO Tracking: This is standard budget International post with Australia Post, estimated 8-12 business days.
INTERNATIONAL STANDARD, with Tracking: This is standard International post with Australia Post that can be tracked with a tracking number, estimated 8-12 business days.
INTERNATIONAL EXPRESS, with Tracking: This is premium International post with Australia Post that can be tracked with a tracking number, estimated 4-8 business days.
Please note: All postage options are 3rd party courier/postage services and while we are proud of our fast dispatch times we can not guarantee delivery dates as these are subject to the performance of the shipping service you select.
Luna Events prides its self on our customer service. We go over and above by offering a 30-day returns period for most of our products.
RETURNS - EASY AS 123
- Contact us via email with your order number, note on the email the items you would like to return along with the reason
- Complete the return form we send to you and place it inside your return parcel
- Take the parcel to the post office to be returned to us within 30 days from when it was delivered to you
All items returned for change of mind must have the product packaging unopened, undamaged and in suitable packaging. If you received the item in a box we expect you to return that in a box now or padded bag. If you return something that has been opened or the packaging is damaged we will not refund you, even if they have not been used at an event, instead the items will be sent back to your return to sender at your cost.
We are unable to accept returns/refunds on the following:
- Clearance lines, factory seconds, ex-display and showroom specials.
- Fragile items such as but not limited to vases, glassware, ceramics, mirrors, metal vases, and charger plates
- Large fabric items including Aisle Runner which have been folded for postage
- Special Order Items such as - stock/sizes/colours we do not normally sell or bulk orders of items we do stock that require us to place a special order with our factory.
FOR CHANGE OF MIND
- Contact us for a return form
- Package your items (in a box if you received the item in a box) and return them to the post office
- Remember all items must be in original undamaged product packaging and unused*
- We will process your refund in 2-3 business days on receipt of the return minus a 10% administration/restocking fee.
- The refund would appear in your account within 2- 7 business days after that, we do not offer exchanges.
* If you choose to return items that are opened and we cannot return to sender, additional fees will be applied on top of the restocking fee before you are refunded. Items will not be refunded if there are signs of use we will hold those until such time as you provide a return label/information.
INCORRECT ITEMS, MISSING ITEMS, DAMAGED etc
- We require notice within 72hrs from your receiving the delivery if there is an error or issue.
- We may request a photograph of the items so we can start the claims process
- On resolution, we would refund you on the costs of the items/s in question and any applicable postage charges.
- We will not refund any return postage charges you have paid if we issue you with a reply paid label.
RETURNS DUE TO NONE/LATE DELIVERY ETC*
Return Postage Charges, and a restocking fee will apply to all returned parcels. The original postage paid is not refundable, the original order cannot simply be reposted as the original postage charged has been used. If you wish to have this reposted, you must pay the original charge plus the return costs.
- For reasons such as but not limited to an incorrect address, delivery was late, not collected, refusal of the delivery, original parcel put in Letter Box or left at post office etc.
- Aus Post, Startrack and Sendle all charge a return fee. Some are flat rate and others are the full price of the postage which may be higher than we charge you as they are charged at rack rates, not our discounted freight rates.
- Restocking/Admin Fees cover processing your return and any charges from the payment facility you originally used to pay for your order.
PLEASE REMEMBER: The address you enter at checkout is the one we post to, please ensure that it is correct and do not rely on auto-fill. You may email us another address however our system is automated for printing labels at the time the order is allocated to the warehouse, it is not always possible to change the address and we take no responsibility if we are unable to update that address.
If you are aware of an error, you must contact the carrier to arrange the address change to avoid additional postage fees. There will be no compensation on postage fees and return postage charges if you make an error at checkout with your address.
167pc Balloon Garland Kit - Jungle Green and Gold
Gorgeous Green and Gold Jungle themed Balloon Garland Kit, perfect for Wedding ceremony arches, birthday parties, engagements and more! We've made it easy to create a pro set-up; each DYI Jungle themed kit has 164 balloons in a combination of metallic and pastel shades of green and gold.
Also included in the kit is a pack of balloon glue dots and a 5m balloon garland strip to help position the balloons and keep them in place. We've taken the hard work out of designing the perfect balloon arch by including the best ratios of balloon sizes and colours to make the most impactful party display.
Included In The Kit (see photos):
- 20 x 12inch / 30cm Metallic Green
- 10 x 12inch / 30cm Metallic Gold
- 10 x 12inch / 30cm Clear Balloon with Metallic Green Confetti
- 2x 22inch / 55cm Gold 4D Balloons
- 20 x 10inch / 25cm Pastel Green
- 20 x 10inch / 25cm Emerald Green
- 20 x 5inch / 13cm Metallic Green
- 20 x 5inch / 13cm Emerald Green
- 20 x 5inch / 13cm Grey
- 6 x Green Turtle Leaf
- 6 x Palm Leaf
- 1 x strip of 100 glue dots (to help hold balloons in desired position)
- 2 x 5m Balloon Garland strip chain (for stringing balloons into, see photos)
Not included in kit: Items in photos not listed above.
Uses and Frames for Balloon Garlands: Luna's Balloon Garland Kits look fabulous on our balloon arches and are also popular layered over backdrops hanging from our backdrop frames.
Other Complementary Products: Green Napkins, Green Ice Silk Backdrop Panels, Green Sequin Backdrop Panels.
Colours: Designed to suit events with a Green or Gold colour pallet theme -Soft pastel green/teal, metallic green, metallic gold, clear with gold confetti and green leafs. For other colour themes check out our full range of Balloon Garland Kits.
Important note about colours: Balloons will appear darker in colour before inflation. The more they are inflated the lighter in colour they will become. Photos on our website may differ a bit from final colour due to this, but we have attempted to represent the colours how they will appear when inflated. Please keep this in mind when opening package, as they will appear darker before inflation.
Material: Latex balloons with plastic accessories.
WARNINGS:
- Balloons are Latex, don't handle or lick them if you have a latex allergy.
- Un-inflated or burst balloons and kit accessories are choking hazards for small children and intoxicated people. Supervise children around balloons at all times. Keep un-inflated balloons and accessories safe and dispose of burst balloons immediately.
- Balloons haven't changed much over the years, they can burst if you over inflate them. Inflate them slowly and ensure they have a bit of give to them before tying.
POSTAGE:
We can post to virtually any address in Australia and New Zealand. We post every business day from our warehouse in Melbourne. Your order will be dispatched the next business day after you have placed and paid for your order. Please note that if you select to pay with 'bank transfer' that we will post your order within 1 business day of your payment clearing.
Cut off for same day dispatch is 6am Melbourne time, all orders placed after this time will be dispatched next business day
URGENT ORDERS: If you have an urgent deadline and are unsure of which service to choose, please call our office on 03 97624431 for assistance. We can often push orders out same day if needed and same day pickup can also often be arranged, but it is very important you call to check, please call prior to 11am Melb AEST.
POSTAGE COSTS:
Postage price is calculated based on your location, the weight of the products and the service level available on the day you are shopping. It is quick and easy to check shipping costs:
1. Add products to your cart.
2. On the shopping cart page you will see a summary of the items you have selected and below that there is a "Shipping Price Calculator" Box.
3. Enter your country, state and post code into this box. Shipping options and prices will appear.POSTAGE OPTIONS WITHIN AUSTRALIA:
All postage options have a tracking and signature service.
If you will not be home to sign for your item please choose an Australia Post option as you will then be able to collect your item from the post office if you are not at home when the driver attempts delivery.
STARTRACK - Premium Air: This is the fastest service level run through Startrack Couriers. This service offers estimated next business day delivery to most areas of Australia. Currently taking approximately 1-5 Business Days
STARTRACK - Regular: This is the Road Express Startrack courier service. This service is often slightly faster than Australia Post Regular service, but not as fast as Australia Post Express. Currently taking approximately 2-5 Business Days
Startrack shipping time estimate Here
EXPRESS POST - Aus Post: This is the fastest service level run through Australia Post. This service offers estimated next business day delivery to many areas. Currently taking approximately 3-5 Business Days
REGULAR POST - Australia Post: Normal road service with Australia Post.Currently taking approximately 5-10 Business Days
Australia Post shipping time estimate Here
DOMESTIC/ARAMEX / COURIERS PLEASE: This is also a road service and takes the longest for delivery. WA orders can take 6-8 weeks. Slowest Service 5-20 Business Days
LOCAL PICKUP: Use this option if you wish to pickup your order from our warehouse or send your own courier .
Pickup is available between 10am-4pm Mon-Fri and pickup orders are available from the day after you place your order unless otherwise arranged.
If you need to pick up on the same day please call our office to arrange. If you are using this option to send your own courier please also call our office to arrange any paperwork after placing the order.
Pickup address:
Luna Wedding and Event Supplies
10/65 Barry Street, BAYSWATER VIC 3153
SHIPPING OPTIONS TO NEW ZEALAND:
We ship items to New Zealand every day and most orders are received in the time frames below, without delays. However, due to the goods needing to pass through New Zealand Customs we have no control if goods are delayed.
New Zealand also has import tax and duties that may be payable to the NZ Customs on entry to the country if your order exceeds the Tax-Free limit. If you are required to pay Duties and Taxes (D&T) your order will be held by NZ Post and you will receive a notification in the mail informing you of the amount and how to pay. This is issued by New Zealand Customs and Luna Wedding and Event Supplies has no control over this paperwork. Please also note; due to the fluctuations of the exchange rate, orders with value very close to the tax-free limit may be assessed as incurring (D&T) as the currency exchange rate may vary from the order date to the customs clearance date.
For information about customs, import duties, etc. and to calculate any import tax payable visit: New Zealand Customs Service
PLEASE NOTE: We are unable to ship our backdrop stands or large frames to NZ via Aus Post / Nz Post due to their size and weight, if you wish to order these stands, please contact us and we will get a quote with another courier for you
INTERNATIONAL STANDARD, NO Tracking: This is standard budget International post with Australia Post, estimated 8-12 business days.
INTERNATIONAL STANDARD, with Tracking: This is standard International post with Australia Post that can be tracked with a tracking number, estimated 8-12 business days.
INTERNATIONAL EXPRESS, with Tracking: This is premium International post with Australia Post that can be tracked with a tracking number, estimated 4-8 business days.
Please note: All postage options are 3rd party courier/postage services and while we are proud of our fast dispatch times we can not guarantee delivery dates as these are subject to the performance of the shipping service you select.
Luna Events prides its self on our customer service. We go over and above by offering a 30-day returns period for most of our products.
RETURNS - EASY AS 123
- Contact us via email with your order number, note on the email the items you would like to return along with the reason
- Complete the return form we send to you and place it inside your return parcel
- Take the parcel to the post office to be returned to us within 30 days from when it was delivered to you
All items returned for change of mind must have the product packaging unopened, undamaged and in suitable packaging. If you received the item in a box we expect you to return that in a box now or padded bag. If you return something that has been opened or the packaging is damaged we will not refund you, even if they have not been used at an event, instead the items will be sent back to your return to sender at your cost.
We are unable to accept returns/refunds on the following:
- Clearance lines, factory seconds, ex-display and showroom specials.
- Fragile items such as but not limited to vases, glassware, ceramics, mirrors, metal vases, and charger plates
- Large fabric items including Aisle Runner which have been folded for postage
- Special Order Items such as - stock/sizes/colours we do not normally sell or bulk orders of items we do stock that require us to place a special order with our factory.
FOR CHANGE OF MIND
- Contact us for a return form
- Package your items (in a box if you received the item in a box) and return them to the post office
- Remember all items must be in original undamaged product packaging and unused*
- We will process your refund in 2-3 business days on receipt of the return minus a 10% administration/restocking fee.
- The refund would appear in your account within 2- 7 business days after that, we do not offer exchanges.
* If you choose to return items that are opened and we cannot return to sender, additional fees will be applied on top of the restocking fee before you are refunded. Items will not be refunded if there are signs of use we will hold those until such time as you provide a return label/information.
INCORRECT ITEMS, MISSING ITEMS, DAMAGED etc
- We require notice within 72hrs from your receiving the delivery if there is an error or issue.
- We may request a photograph of the items so we can start the claims process
- On resolution, we would refund you on the costs of the items/s in question and any applicable postage charges.
- We will not refund any return postage charges you have paid if we issue you with a reply paid label.
RETURNS DUE TO NONE/LATE DELIVERY ETC*
Return Postage Charges, and a restocking fee will apply to all returned parcels. The original postage paid is not refundable, the original order cannot simply be reposted as the original postage charged has been used. If you wish to have this reposted, you must pay the original charge plus the return costs.
- For reasons such as but not limited to an incorrect address, delivery was late, not collected, refusal of the delivery, original parcel put in Letter Box or left at post office etc.
- Aus Post, Startrack and Sendle all charge a return fee. Some are flat rate and others are the full price of the postage which may be higher than we charge you as they are charged at rack rates, not our discounted freight rates.
- Restocking/Admin Fees cover processing your return and any charges from the payment facility you originally used to pay for your order.
PLEASE REMEMBER: The address you enter at checkout is the one we post to, please ensure that it is correct and do not rely on auto-fill. You may email us another address however our system is automated for printing labels at the time the order is allocated to the warehouse, it is not always possible to change the address and we take no responsibility if we are unable to update that address.
If you are aware of an error, you must contact the carrier to arrange the address change to avoid additional postage fees. There will be no compensation on postage fees and return postage charges if you make an error at checkout with your address.
Rose Petals - White 100 pc
These premium quality White Artificial Rose Petal packs are a beautiful and very affordable solution for decorating your event.
Perfect as wedding decorations for adding a special touch to both the wedding ceremony and the reception, as well as popular for bridal shower parties, hen's parties, birthday parties, baby showers and more.
Our artificial rose petals are made from our high-quality micro-polyester fabric, giving them a realistic look and feel. These beautiful fake flower petals have veining in them and have a nice natural curved shape to them.
Full specs in Product Description tab:
Artificial rose petals in your colour of choice to match the theme of your event.
Beautiful as table scatters, aisle runners and wedding confetti.
High quality and look great in photographs.
Use in conjunction with our tablecloths & carpet aisle runners.
Material: Fabric
Colour: White
Size: approx. 5cm x 5cm
Amount: Packet of 100pc.
NOTE: Petals are packaged in stacks, they are easily separated with thumb and index finger.
POSTAGE:
We can post to virtually any address in Australia and New Zealand. We post every business day from our warehouse in Melbourne. Your order will be dispatched the next business day after you have placed and paid for your order. Please note that if you select to pay with 'bank transfer' that we will post your order within 1 business day of your payment clearing.
Cut off for same day dispatch is 6am Melbourne time, all orders placed after this time will be dispatched next business day
URGENT ORDERS: If you have an urgent deadline and are unsure of which service to choose, please call our office on 03 97624431 for assistance. We can often push orders out same day if needed and same day pickup can also often be arranged, but it is very important you call to check, please call prior to 11am Melb AEST.
POSTAGE COSTS:
Postage price is calculated based on your location, the weight of the products and the service level available on the day you are shopping. It is quick and easy to check shipping costs:
1. Add products to your cart.
2. On the shopping cart page you will see a summary of the items you have selected and below that there is a "Shipping Price Calculator" Box.
3. Enter your country, state and post code into this box. Shipping options and prices will appear.POSTAGE OPTIONS WITHIN AUSTRALIA:
All postage options have a tracking and signature service.
If you will not be home to sign for your item please choose an Australia Post option as you will then be able to collect your item from the post office if you are not at home when the driver attempts delivery.
STARTRACK - Premium Air: This is the fastest service level run through Startrack Couriers. This service offers estimated next business day delivery to most areas of Australia. Currently taking approximately 1-5 Business Days
STARTRACK - Regular: This is the Road Express Startrack courier service. This service is often slightly faster than Australia Post Regular service, but not as fast as Australia Post Express. Currently taking approximately 2-5 Business Days
Startrack shipping time estimate Here
EXPRESS POST - Aus Post: This is the fastest service level run through Australia Post. This service offers estimated next business day delivery to many areas. Currently taking approximately 3-5 Business Days
REGULAR POST - Australia Post: Normal road service with Australia Post.Currently taking approximately 5-10 Business Days
Australia Post shipping time estimate Here
DOMESTIC/ARAMEX / COURIERS PLEASE: This is also a road service and takes the longest for delivery. WA orders can take 6-8 weeks. Slowest Service 5-20 Business Days
LOCAL PICKUP: Use this option if you wish to pickup your order from our warehouse or send your own courier .
Pickup is available between 10am-4pm Mon-Fri and pickup orders are available from the day after you place your order unless otherwise arranged.
If you need to pick up on the same day please call our office to arrange. If you are using this option to send your own courier please also call our office to arrange any paperwork after placing the order.
Pickup address:
Luna Wedding and Event Supplies
10/65 Barry Street, BAYSWATER VIC 3153
SHIPPING OPTIONS TO NEW ZEALAND:
We ship items to New Zealand every day and most orders are received in the time frames below, without delays. However, due to the goods needing to pass through New Zealand Customs we have no control if goods are delayed.
New Zealand also has import tax and duties that may be payable to the NZ Customs on entry to the country if your order exceeds the Tax-Free limit. If you are required to pay Duties and Taxes (D&T) your order will be held by NZ Post and you will receive a notification in the mail informing you of the amount and how to pay. This is issued by New Zealand Customs and Luna Wedding and Event Supplies has no control over this paperwork. Please also note; due to the fluctuations of the exchange rate, orders with value very close to the tax-free limit may be assessed as incurring (D&T) as the currency exchange rate may vary from the order date to the customs clearance date.
For information about customs, import duties, etc. and to calculate any import tax payable visit: New Zealand Customs Service
PLEASE NOTE: We are unable to ship our backdrop stands or large frames to NZ via Aus Post / Nz Post due to their size and weight, if you wish to order these stands, please contact us and we will get a quote with another courier for you
INTERNATIONAL STANDARD, NO Tracking: This is standard budget International post with Australia Post, estimated 8-12 business days.
INTERNATIONAL STANDARD, with Tracking: This is standard International post with Australia Post that can be tracked with a tracking number, estimated 8-12 business days.
INTERNATIONAL EXPRESS, with Tracking: This is premium International post with Australia Post that can be tracked with a tracking number, estimated 4-8 business days.
Please note: All postage options are 3rd party courier/postage services and while we are proud of our fast dispatch times we can not guarantee delivery dates as these are subject to the performance of the shipping service you select.
Luna Events prides its self on our customer service. We go over and above by offering a 30-day returns period for most of our products.
RETURNS - EASY AS 123
- Contact us via email with your order number, note on the email the items you would like to return along with the reason
- Complete the return form we send to you and place it inside your return parcel
- Take the parcel to the post office to be returned to us within 30 days from when it was delivered to you
All items returned for change of mind must have the product packaging unopened, undamaged and in suitable packaging. If you received the item in a box we expect you to return that in a box now or padded bag. If you return something that has been opened or the packaging is damaged we will not refund you, even if they have not been used at an event, instead the items will be sent back to your return to sender at your cost.
We are unable to accept returns/refunds on the following:
- Clearance lines, factory seconds, ex-display and showroom specials.
- Fragile items such as but not limited to vases, glassware, ceramics, mirrors, metal vases, and charger plates
- Large fabric items including Aisle Runner which have been folded for postage
- Special Order Items such as - stock/sizes/colours we do not normally sell or bulk orders of items we do stock that require us to place a special order with our factory.
FOR CHANGE OF MIND
- Contact us for a return form
- Package your items (in a box if you received the item in a box) and return them to the post office
- Remember all items must be in original undamaged product packaging and unused*
- We will process your refund in 2-3 business days on receipt of the return minus a 10% administration/restocking fee.
- The refund would appear in your account within 2- 7 business days after that, we do not offer exchanges.
* If you choose to return items that are opened and we cannot return to sender, additional fees will be applied on top of the restocking fee before you are refunded. Items will not be refunded if there are signs of use we will hold those until such time as you provide a return label/information.
INCORRECT ITEMS, MISSING ITEMS, DAMAGED etc
- We require notice within 72hrs from your receiving the delivery if there is an error or issue.
- We may request a photograph of the items so we can start the claims process
- On resolution, we would refund you on the costs of the items/s in question and any applicable postage charges.
- We will not refund any return postage charges you have paid if we issue you with a reply paid label.
RETURNS DUE TO NONE/LATE DELIVERY ETC*
Return Postage Charges, and a restocking fee will apply to all returned parcels. The original postage paid is not refundable, the original order cannot simply be reposted as the original postage charged has been used. If you wish to have this reposted, you must pay the original charge plus the return costs.
- For reasons such as but not limited to an incorrect address, delivery was late, not collected, refusal of the delivery, original parcel put in Letter Box or left at post office etc.
- Aus Post, Startrack and Sendle all charge a return fee. Some are flat rate and others are the full price of the postage which may be higher than we charge you as they are charged at rack rates, not our discounted freight rates.
- Restocking/Admin Fees cover processing your return and any charges from the payment facility you originally used to pay for your order.
PLEASE REMEMBER: The address you enter at checkout is the one we post to, please ensure that it is correct and do not rely on auto-fill. You may email us another address however our system is automated for printing labels at the time the order is allocated to the warehouse, it is not always possible to change the address and we take no responsibility if we are unable to update that address.
If you are aware of an error, you must contact the carrier to arrange the address change to avoid additional postage fees. There will be no compensation on postage fees and return postage charges if you make an error at checkout with your address.
Flower Wall - Hydrangea - Pink
Hydrangea Flower Wall Panels in Pink tones for professional event and corporate function venue setups.
Wow your guests and customers with a wedding, corporate or function venue set-up to remember for years to come!
- Size: 60cm x 40cm panels
- Flower heads: 10cm approx. in diameter
- Colour: Pink
- Design: Cheerful, professional quality backdrop with mesh backing. Easy lock-in hole and spike connectors to join panels together (see photos). For extra security we suggest using small cable ties, especially when constructing large free hanging walls. Flowers can be fluffed out to appear fuller and can be pulled off and re-arranged if desired as they are on plastic spikes
- Use with: Looks great in conjunction with our Pink Flower Vines! Try trailing the vine around the edge of the flower wall to create a decorative border!
Quantities needed for popular setups:
- 1.2m x 1.2m: 6 panels
- 2m x 3m: 25 panels
- 3.2m x 3m: 40 panels
(on a 3x3m frame this is the closest size, flower wall can be tied to hang slightly past frame either at the top or sides)
To be paired with our gold square mesh frame or our white square mesh frame
POSTAGE:
We can post to virtually any address in Australia and New Zealand. We post every business day from our warehouse in Melbourne. Your order will be dispatched the next business day after you have placed and paid for your order. Please note that if you select to pay with 'bank transfer' that we will post your order within 1 business day of your payment clearing.
Cut off for same day dispatch is 6am Melbourne time, all orders placed after this time will be dispatched next business day
URGENT ORDERS: If you have an urgent deadline and are unsure of which service to choose, please call our office on 03 97624431 for assistance. We can often push orders out same day if needed and same day pickup can also often be arranged, but it is very important you call to check, please call prior to 11am Melb AEST.
POSTAGE COSTS:
Postage price is calculated based on your location, the weight of the products and the service level available on the day you are shopping. It is quick and easy to check shipping costs:
1. Add products to your cart.
2. On the shopping cart page you will see a summary of the items you have selected and below that there is a "Shipping Price Calculator" Box.
3. Enter your country, state and post code into this box. Shipping options and prices will appear.POSTAGE OPTIONS WITHIN AUSTRALIA:
All postage options have a tracking and signature service.
If you will not be home to sign for your item please choose an Australia Post option as you will then be able to collect your item from the post office if you are not at home when the driver attempts delivery.
STARTRACK - Premium Air: This is the fastest service level run through Startrack Couriers. This service offers estimated next business day delivery to most areas of Australia. Currently taking approximately 1-5 Business Days
STARTRACK - Regular: This is the Road Express Startrack courier service. This service is often slightly faster than Australia Post Regular service, but not as fast as Australia Post Express. Currently taking approximately 2-5 Business Days
Startrack shipping time estimate Here
EXPRESS POST - Aus Post: This is the fastest service level run through Australia Post. This service offers estimated next business day delivery to many areas. Currently taking approximately 3-5 Business Days
REGULAR POST - Australia Post: Normal road service with Australia Post.Currently taking approximately 5-10 Business Days
Australia Post shipping time estimate Here
DOMESTIC/ARAMEX / COURIERS PLEASE: This is also a road service and takes the longest for delivery. WA orders can take 6-8 weeks. Slowest Service 5-20 Business Days
LOCAL PICKUP: Use this option if you wish to pickup your order from our warehouse or send your own courier .
Pickup is available between 10am-4pm Mon-Fri and pickup orders are available from the day after you place your order unless otherwise arranged.
If you need to pick up on the same day please call our office to arrange. If you are using this option to send your own courier please also call our office to arrange any paperwork after placing the order.
Pickup address:
Luna Wedding and Event Supplies
10/65 Barry Street, BAYSWATER VIC 3153
SHIPPING OPTIONS TO NEW ZEALAND:
We ship items to New Zealand every day and most orders are received in the time frames below, without delays. However, due to the goods needing to pass through New Zealand Customs we have no control if goods are delayed.
New Zealand also has import tax and duties that may be payable to the NZ Customs on entry to the country if your order exceeds the Tax-Free limit. If you are required to pay Duties and Taxes (D&T) your order will be held by NZ Post and you will receive a notification in the mail informing you of the amount and how to pay. This is issued by New Zealand Customs and Luna Wedding and Event Supplies has no control over this paperwork. Please also note; due to the fluctuations of the exchange rate, orders with value very close to the tax-free limit may be assessed as incurring (D&T) as the currency exchange rate may vary from the order date to the customs clearance date.
For information about customs, import duties, etc. and to calculate any import tax payable visit: New Zealand Customs Service
PLEASE NOTE: We are unable to ship our backdrop stands or large frames to NZ via Aus Post / Nz Post due to their size and weight, if you wish to order these stands, please contact us and we will get a quote with another courier for you
INTERNATIONAL STANDARD, NO Tracking: This is standard budget International post with Australia Post, estimated 8-12 business days.
INTERNATIONAL STANDARD, with Tracking: This is standard International post with Australia Post that can be tracked with a tracking number, estimated 8-12 business days.
INTERNATIONAL EXPRESS, with Tracking: This is premium International post with Australia Post that can be tracked with a tracking number, estimated 4-8 business days.
Please note: All postage options are 3rd party courier/postage services and while we are proud of our fast dispatch times we can not guarantee delivery dates as these are subject to the performance of the shipping service you select.
Luna Events prides its self on our customer service. We go over and above by offering a 30-day returns period for most of our products.
RETURNS - EASY AS 123
- Contact us via email with your order number, note on the email the items you would like to return along with the reason
- Complete the return form we send to you and place it inside your return parcel
- Take the parcel to the post office to be returned to us within 30 days from when it was delivered to you
All items returned for change of mind must have the product packaging unopened, undamaged and in suitable packaging. If you received the item in a box we expect you to return that in a box now or padded bag. If you return something that has been opened or the packaging is damaged we will not refund you, even if they have not been used at an event, instead the items will be sent back to your return to sender at your cost.
We are unable to accept returns/refunds on the following:
- Clearance lines, factory seconds, ex-display and showroom specials.
- Fragile items such as but not limited to vases, glassware, ceramics, mirrors, metal vases, and charger plates
- Large fabric items including Aisle Runner which have been folded for postage
- Special Order Items such as - stock/sizes/colours we do not normally sell or bulk orders of items we do stock that require us to place a special order with our factory.
FOR CHANGE OF MIND
- Contact us for a return form
- Package your items (in a box if you received the item in a box) and return them to the post office
- Remember all items must be in original undamaged product packaging and unused*
- We will process your refund in 2-3 business days on receipt of the return minus a 10% administration/restocking fee.
- The refund would appear in your account within 2- 7 business days after that, we do not offer exchanges.
* If you choose to return items that are opened and we cannot return to sender, additional fees will be applied on top of the restocking fee before you are refunded. Items will not be refunded if there are signs of use we will hold those until such time as you provide a return label/information.
INCORRECT ITEMS, MISSING ITEMS, DAMAGED etc
- We require notice within 72hrs from your receiving the delivery if there is an error or issue.
- We may request a photograph of the items so we can start the claims process
- On resolution, we would refund you on the costs of the items/s in question and any applicable postage charges.
- We will not refund any return postage charges you have paid if we issue you with a reply paid label.
RETURNS DUE TO NONE/LATE DELIVERY ETC*
Return Postage Charges, and a restocking fee will apply to all returned parcels. The original postage paid is not refundable, the original order cannot simply be reposted as the original postage charged has been used. If you wish to have this reposted, you must pay the original charge plus the return costs.
- For reasons such as but not limited to an incorrect address, delivery was late, not collected, refusal of the delivery, original parcel put in Letter Box or left at post office etc.
- Aus Post, Startrack and Sendle all charge a return fee. Some are flat rate and others are the full price of the postage which may be higher than we charge you as they are charged at rack rates, not our discounted freight rates.
- Restocking/Admin Fees cover processing your return and any charges from the payment facility you originally used to pay for your order.
PLEASE REMEMBER: The address you enter at checkout is the one we post to, please ensure that it is correct and do not rely on auto-fill. You may email us another address however our system is automated for printing labels at the time the order is allocated to the warehouse, it is not always possible to change the address and we take no responsibility if we are unable to update that address.
If you are aware of an error, you must contact the carrier to arrange the address change to avoid additional postage fees. There will be no compensation on postage fees and return postage charges if you make an error at checkout with your address.
Flower Wall - Hydrangea - White
White Hydrangea Flower Wall Panels for professional event and corporate function venue setups.
Wow your guests and customers with a wedding, corporate or function venue set-up to remember for years to come!
- Size: 60cmx40cm panels
- Flower heads: 10cm approx. in diameter
- Colour: White
- Design: Delightfully cheerful, professional quality backdrop with mesh backing. Easy lock-in hole and spike connectors to join panels together (see photos). For extra security we suggest using small cable ties, especially when constructing large free hanging walls. Flowers can be fluffed out to appear fuller and can be pulled off and re-arranged if desired as they are on plastic spikes
- Use with: Looks great in conjunction with our White Flower Vines! Try trailing the vine around the edge of the flower wall to create a decorative border!
Quantities needed for popular setups:
- 1.2m x 1.2m: 6 panels
- 2m x 3m: 25 panels
- 3.2m x 3m: 40 panels
(on a 3x3m frame this is the closest size, flower wall can be tied to hang slightly past frame either at the top or sides)
To be paired with our gold square mesh frame or our white square mesh frame
POSTAGE:
We can post to virtually any address in Australia and New Zealand. We post every business day from our warehouse in Melbourne. Your order will be dispatched the next business day after you have placed and paid for your order. Please note that if you select to pay with 'bank transfer' that we will post your order within 1 business day of your payment clearing.
Cut off for same day dispatch is 6am Melbourne time, all orders placed after this time will be dispatched next business day
URGENT ORDERS: If you have an urgent deadline and are unsure of which service to choose, please call our office on 03 97624431 for assistance. We can often push orders out same day if needed and same day pickup can also often be arranged, but it is very important you call to check, please call prior to 11am Melb AEST.
POSTAGE COSTS:
Postage price is calculated based on your location, the weight of the products and the service level available on the day you are shopping. It is quick and easy to check shipping costs:
1. Add products to your cart.
2. On the shopping cart page you will see a summary of the items you have selected and below that there is a "Shipping Price Calculator" Box.
3. Enter your country, state and post code into this box. Shipping options and prices will appear.POSTAGE OPTIONS WITHIN AUSTRALIA:
All postage options have a tracking and signature service.
If you will not be home to sign for your item please choose an Australia Post option as you will then be able to collect your item from the post office if you are not at home when the driver attempts delivery.
STARTRACK - Premium Air: This is the fastest service level run through Startrack Couriers. This service offers estimated next business day delivery to most areas of Australia. Currently taking approximately 1-5 Business Days
STARTRACK - Regular: This is the Road Express Startrack courier service. This service is often slightly faster than Australia Post Regular service, but not as fast as Australia Post Express. Currently taking approximately 2-5 Business Days
Startrack shipping time estimate Here
EXPRESS POST - Aus Post: This is the fastest service level run through Australia Post. This service offers estimated next business day delivery to many areas. Currently taking approximately 3-5 Business Days
REGULAR POST - Australia Post: Normal road service with Australia Post.Currently taking approximately 5-10 Business Days
Australia Post shipping time estimate Here
DOMESTIC/ARAMEX / COURIERS PLEASE: This is also a road service and takes the longest for delivery. WA orders can take 6-8 weeks. Slowest Service 5-20 Business Days
LOCAL PICKUP: Use this option if you wish to pickup your order from our warehouse or send your own courier .
Pickup is available between 10am-4pm Mon-Fri and pickup orders are available from the day after you place your order unless otherwise arranged.
If you need to pick up on the same day please call our office to arrange. If you are using this option to send your own courier please also call our office to arrange any paperwork after placing the order.
Pickup address:
Luna Wedding and Event Supplies
10/65 Barry Street, BAYSWATER VIC 3153
SHIPPING OPTIONS TO NEW ZEALAND:
We ship items to New Zealand every day and most orders are received in the time frames below, without delays. However, due to the goods needing to pass through New Zealand Customs we have no control if goods are delayed.
New Zealand also has import tax and duties that may be payable to the NZ Customs on entry to the country if your order exceeds the Tax-Free limit. If you are required to pay Duties and Taxes (D&T) your order will be held by NZ Post and you will receive a notification in the mail informing you of the amount and how to pay. This is issued by New Zealand Customs and Luna Wedding and Event Supplies has no control over this paperwork. Please also note; due to the fluctuations of the exchange rate, orders with value very close to the tax-free limit may be assessed as incurring (D&T) as the currency exchange rate may vary from the order date to the customs clearance date.
For information about customs, import duties, etc. and to calculate any import tax payable visit: New Zealand Customs Service
PLEASE NOTE: We are unable to ship our backdrop stands or large frames to NZ via Aus Post / Nz Post due to their size and weight, if you wish to order these stands, please contact us and we will get a quote with another courier for you
INTERNATIONAL STANDARD, NO Tracking: This is standard budget International post with Australia Post, estimated 8-12 business days.
INTERNATIONAL STANDARD, with Tracking: This is standard International post with Australia Post that can be tracked with a tracking number, estimated 8-12 business days.
INTERNATIONAL EXPRESS, with Tracking: This is premium International post with Australia Post that can be tracked with a tracking number, estimated 4-8 business days.
Please note: All postage options are 3rd party courier/postage services and while we are proud of our fast dispatch times we can not guarantee delivery dates as these are subject to the performance of the shipping service you select.
Luna Events prides its self on our customer service. We go over and above by offering a 30-day returns period for most of our products.
RETURNS - EASY AS 123
- Contact us via email with your order number, note on the email the items you would like to return along with the reason
- Complete the return form we send to you and place it inside your return parcel
- Take the parcel to the post office to be returned to us within 30 days from when it was delivered to you
All items returned for change of mind must have the product packaging unopened, undamaged and in suitable packaging. If you received the item in a box we expect you to return that in a box now or padded bag. If you return something that has been opened or the packaging is damaged we will not refund you, even if they have not been used at an event, instead the items will be sent back to your return to sender at your cost.
We are unable to accept returns/refunds on the following:
- Clearance lines, factory seconds, ex-display and showroom specials.
- Fragile items such as but not limited to vases, glassware, ceramics, mirrors, metal vases, and charger plates
- Large fabric items including Aisle Runner which have been folded for postage
- Special Order Items such as - stock/sizes/colours we do not normally sell or bulk orders of items we do stock that require us to place a special order with our factory.
FOR CHANGE OF MIND
- Contact us for a return form
- Package your items (in a box if you received the item in a box) and return them to the post office
- Remember all items must be in original undamaged product packaging and unused*
- We will process your refund in 2-3 business days on receipt of the return minus a 10% administration/restocking fee.
- The refund would appear in your account within 2- 7 business days after that, we do not offer exchanges.
* If you choose to return items that are opened and we cannot return to sender, additional fees will be applied on top of the restocking fee before you are refunded. Items will not be refunded if there are signs of use we will hold those until such time as you provide a return label/information.
INCORRECT ITEMS, MISSING ITEMS, DAMAGED etc
- We require notice within 72hrs from your receiving the delivery if there is an error or issue.
- We may request a photograph of the items so we can start the claims process
- On resolution, we would refund you on the costs of the items/s in question and any applicable postage charges.
- We will not refund any return postage charges you have paid if we issue you with a reply paid label.
RETURNS DUE TO NONE/LATE DELIVERY ETC*
Return Postage Charges, and a restocking fee will apply to all returned parcels. The original postage paid is not refundable, the original order cannot simply be reposted as the original postage charged has been used. If you wish to have this reposted, you must pay the original charge plus the return costs.
- For reasons such as but not limited to an incorrect address, delivery was late, not collected, refusal of the delivery, original parcel put in Letter Box or left at post office etc.
- Aus Post, Startrack and Sendle all charge a return fee. Some are flat rate and others are the full price of the postage which may be higher than we charge you as they are charged at rack rates, not our discounted freight rates.
- Restocking/Admin Fees cover processing your return and any charges from the payment facility you originally used to pay for your order.
PLEASE REMEMBER: The address you enter at checkout is the one we post to, please ensure that it is correct and do not rely on auto-fill. You may email us another address however our system is automated for printing labels at the time the order is allocated to the warehouse, it is not always possible to change the address and we take no responsibility if we are unable to update that address.
If you are aware of an error, you must contact the carrier to arrange the address change to avoid additional postage fees. There will be no compensation on postage fees and return postage charges if you make an error at checkout with your address.
CLEARANCE Thick Cherry Blossom Branch - White (1.1m)
Spectacular premium artificial Cherry Blossom Branches for weddings and event displays!
Multiple colours available including these vibrant white cherry blossoms! 1.1m in length with bendable wire inserts, our thick premium artificial cherry blossom flower branches make fabulous centrepiece flowers. The stems off the main branch can be spread into the desired position and and blossoms fluffed for a thick and full look.
For upright displays, use them in Centrepiece Vase floral arrangements or to create instagram-worthy hanging displays hang them from backdrop frames, arches, walls, ceilings and doorways. Each cherry blossom branch stem has multiple smaller stems laden with silk cherry blossom flowers.
-Flower head size: 4-5cm
- Total length: 1.1m
Uses:
Popular for decorating wedding arches, backdrops, aisles and for using in conjunction with our Vases, Iron Flower Stand and Ceiling Decoration range. To add even more depth and texture to your floral display consider adding some white Rose Flower Vines and Greenery Garlands!
Colour: White with brown stems. This design is also available in Pink. For Cherry blossoms in other colours and styles see our artificial flower stem and branch collection.
Material: Fabric flowers, plastic and wire stems.
POSTAGE:
We can post to virtually any address in Australia and New Zealand. We post every business day from our warehouse in Melbourne. Your order will be dispatched the next business day after you have placed and paid for your order. Please note that if you select to pay with 'bank transfer' that we will post your order within 1 business day of your payment clearing.
Cut off for same day dispatch is 6am Melbourne time, all orders placed after this time will be dispatched next business day
URGENT ORDERS: If you have an urgent deadline and are unsure of which service to choose, please call our office on 03 97624431 for assistance. We can often push orders out same day if needed and same day pickup can also often be arranged, but it is very important you call to check, please call prior to 11am Melb AEST.
POSTAGE COSTS:
Postage price is calculated based on your location, the weight of the products and the service level available on the day you are shopping. It is quick and easy to check shipping costs:
1. Add products to your cart.
2. On the shopping cart page you will see a summary of the items you have selected and below that there is a "Shipping Price Calculator" Box.
3. Enter your country, state and post code into this box. Shipping options and prices will appear.POSTAGE OPTIONS WITHIN AUSTRALIA:
All postage options have a tracking and signature service.
If you will not be home to sign for your item please choose an Australia Post option as you will then be able to collect your item from the post office if you are not at home when the driver attempts delivery.
STARTRACK - Premium Air: This is the fastest service level run through Startrack Couriers. This service offers estimated next business day delivery to most areas of Australia. Currently taking approximately 1-5 Business Days
STARTRACK - Regular: This is the Road Express Startrack courier service. This service is often slightly faster than Australia Post Regular service, but not as fast as Australia Post Express. Currently taking approximately 2-5 Business Days
Startrack shipping time estimate Here
EXPRESS POST - Aus Post: This is the fastest service level run through Australia Post. This service offers estimated next business day delivery to many areas. Currently taking approximately 3-5 Business Days
REGULAR POST - Australia Post: Normal road service with Australia Post.Currently taking approximately 5-10 Business Days
Australia Post shipping time estimate Here
DOMESTIC/ARAMEX / COURIERS PLEASE: This is also a road service and takes the longest for delivery. WA orders can take 6-8 weeks. Slowest Service 5-20 Business Days
LOCAL PICKUP: Use this option if you wish to pickup your order from our warehouse or send your own courier .
Pickup is available between 10am-4pm Mon-Fri and pickup orders are available from the day after you place your order unless otherwise arranged.
If you need to pick up on the same day please call our office to arrange. If you are using this option to send your own courier please also call our office to arrange any paperwork after placing the order.
Pickup address:
Luna Wedding and Event Supplies
10/65 Barry Street, BAYSWATER VIC 3153
SHIPPING OPTIONS TO NEW ZEALAND:
We ship items to New Zealand every day and most orders are received in the time frames below, without delays. However, due to the goods needing to pass through New Zealand Customs we have no control if goods are delayed.
New Zealand also has import tax and duties that may be payable to the NZ Customs on entry to the country if your order exceeds the Tax-Free limit. If you are required to pay Duties and Taxes (D&T) your order will be held by NZ Post and you will receive a notification in the mail informing you of the amount and how to pay. This is issued by New Zealand Customs and Luna Wedding and Event Supplies has no control over this paperwork. Please also note; due to the fluctuations of the exchange rate, orders with value very close to the tax-free limit may be assessed as incurring (D&T) as the currency exchange rate may vary from the order date to the customs clearance date.
For information about customs, import duties, etc. and to calculate any import tax payable visit: New Zealand Customs Service
PLEASE NOTE: We are unable to ship our backdrop stands or large frames to NZ via Aus Post / Nz Post due to their size and weight, if you wish to order these stands, please contact us and we will get a quote with another courier for you
INTERNATIONAL STANDARD, NO Tracking: This is standard budget International post with Australia Post, estimated 8-12 business days.
INTERNATIONAL STANDARD, with Tracking: This is standard International post with Australia Post that can be tracked with a tracking number, estimated 8-12 business days.
INTERNATIONAL EXPRESS, with Tracking: This is premium International post with Australia Post that can be tracked with a tracking number, estimated 4-8 business days.
Please note: All postage options are 3rd party courier/postage services and while we are proud of our fast dispatch times we can not guarantee delivery dates as these are subject to the performance of the shipping service you select.
Luna Events prides its self on our customer service. We go over and above by offering a 30-day returns period for most of our products.
RETURNS - EASY AS 123
- Contact us via email with your order number, note on the email the items you would like to return along with the reason
- Complete the return form we send to you and place it inside your return parcel
- Take the parcel to the post office to be returned to us within 30 days from when it was delivered to you
All items returned for change of mind must have the product packaging unopened, undamaged and in suitable packaging. If you received the item in a box we expect you to return that in a box now or padded bag. If you return something that has been opened or the packaging is damaged we will not refund you, even if they have not been used at an event, instead the items will be sent back to your return to sender at your cost.
We are unable to accept returns/refunds on the following:
- Clearance lines, factory seconds, ex-display and showroom specials.
- Fragile items such as but not limited to vases, glassware, ceramics, mirrors, metal vases, and charger plates
- Large fabric items including Aisle Runner which have been folded for postage
- Special Order Items such as - stock/sizes/colours we do not normally sell or bulk orders of items we do stock that require us to place a special order with our factory.
FOR CHANGE OF MIND
- Contact us for a return form
- Package your items (in a box if you received the item in a box) and return them to the post office
- Remember all items must be in original undamaged product packaging and unused*
- We will process your refund in 2-3 business days on receipt of the return minus a 10% administration/restocking fee.
- The refund would appear in your account within 2- 7 business days after that, we do not offer exchanges.
* If you choose to return items that are opened and we cannot return to sender, additional fees will be applied on top of the restocking fee before you are refunded. Items will not be refunded if there are signs of use we will hold those until such time as you provide a return label/information.
INCORRECT ITEMS, MISSING ITEMS, DAMAGED etc
- We require notice within 72hrs from your receiving the delivery if there is an error or issue.
- We may request a photograph of the items so we can start the claims process
- On resolution, we would refund you on the costs of the items/s in question and any applicable postage charges.
- We will not refund any return postage charges you have paid if we issue you with a reply paid label.
RETURNS DUE TO NONE/LATE DELIVERY ETC*
Return Postage Charges, and a restocking fee will apply to all returned parcels. The original postage paid is not refundable, the original order cannot simply be reposted as the original postage charged has been used. If you wish to have this reposted, you must pay the original charge plus the return costs.
- For reasons such as but not limited to an incorrect address, delivery was late, not collected, refusal of the delivery, original parcel put in Letter Box or left at post office etc.
- Aus Post, Startrack and Sendle all charge a return fee. Some are flat rate and others are the full price of the postage which may be higher than we charge you as they are charged at rack rates, not our discounted freight rates.
- Restocking/Admin Fees cover processing your return and any charges from the payment facility you originally used to pay for your order.
PLEASE REMEMBER: The address you enter at checkout is the one we post to, please ensure that it is correct and do not rely on auto-fill. You may email us another address however our system is automated for printing labels at the time the order is allocated to the warehouse, it is not always possible to change the address and we take no responsibility if we are unable to update that address.
If you are aware of an error, you must contact the carrier to arrange the address change to avoid additional postage fees. There will be no compensation on postage fees and return postage charges if you make an error at checkout with your address.
Artificial Peony Rose - White
This Premium White Peony Rose is so versatile! Silky realistic fabric flower head with long stems that have flexible wire inserts. Use for creating s wedding bouquets, or wrap the wire stems around centrepieces, frame and mesh wedding arches for a spectacular display! Perfect for all types of wedding, event and party setups.
- Peony heads: 9cm
- Length: 23cm.
- Size: Flower head size: 9cm diameter, length: 23cm
- Colour: White
- Design: Versatile decorative artificial Hot Pink peony flower stems. Fabric flower heads with bendable green stems that are perfect for creating bouquets, decorating aisles, chairs, backdrops and flower stands and centrepieces. Looks gorgeous and easy to tie the bunches onto our Tulle and Chiffon Ruffle backdrop!
This Premium White Peony Rose is so versatile! Silky realistic fabric flower head with long stems that have flexible wire inserts. Use for creating s wedding bouquets, or wrap the wire stems around centrepieces, frame and mesh wedding arches for a spectacular display! Perfect for all types of wedding, event and party setups.
- Peony heads: 9cm
- Length: 23cm.
- Size: Flower head size: 9cm diameter, length: 23cm
- Colour: White
- Design: Versatile decorative artificial Hot Pink peony flower stems. Fabric flower heads with bendable green stems that are perfect for creating bouquets, decorating aisles, chairs, backdrops and flower stands and centrepieces. Looks gorgeous and easy to tie the bunches onto our Tulle and Chiffon Ruffle backdrop!
POSTAGE:
We can post to virtually any address in Australia and New Zealand. We post every business day from our warehouse in Melbourne. Your order will be dispatched the next business day after you have placed and paid for your order. Please note that if you select to pay with 'bank transfer' that we will post your order within 1 business day of your payment clearing.
Cut off for same day dispatch is 6am Melbourne time, all orders placed after this time will be dispatched next business day
URGENT ORDERS: If you have an urgent deadline and are unsure of which service to choose, please call our office on 03 97624431 for assistance. We can often push orders out same day if needed and same day pickup can also often be arranged, but it is very important you call to check, please call prior to 11am Melb AEST.
POSTAGE COSTS:
Postage price is calculated based on your location, the weight of the products and the service level available on the day you are shopping. It is quick and easy to check shipping costs:
1. Add products to your cart.
2. On the shopping cart page you will see a summary of the items you have selected and below that there is a "Shipping Price Calculator" Box.
3. Enter your country, state and post code into this box. Shipping options and prices will appear.POSTAGE OPTIONS WITHIN AUSTRALIA:
All postage options have a tracking and signature service.
If you will not be home to sign for your item please choose an Australia Post option as you will then be able to collect your item from the post office if you are not at home when the driver attempts delivery.
STARTRACK - Premium Air: This is the fastest service level run through Startrack Couriers. This service offers estimated next business day delivery to most areas of Australia. Currently taking approximately 1-5 Business Days
STARTRACK - Regular: This is the Road Express Startrack courier service. This service is often slightly faster than Australia Post Regular service, but not as fast as Australia Post Express. Currently taking approximately 2-5 Business Days
Startrack shipping time estimate Here
EXPRESS POST - Aus Post: This is the fastest service level run through Australia Post. This service offers estimated next business day delivery to many areas. Currently taking approximately 3-5 Business Days
REGULAR POST - Australia Post: Normal road service with Australia Post.Currently taking approximately 5-10 Business Days
Australia Post shipping time estimate Here
DOMESTIC/ARAMEX / COURIERS PLEASE: This is also a road service and takes the longest for delivery. WA orders can take 6-8 weeks. Slowest Service 5-20 Business Days
LOCAL PICKUP: Use this option if you wish to pickup your order from our warehouse or send your own courier .
Pickup is available between 10am-4pm Mon-Fri and pickup orders are available from the day after you place your order unless otherwise arranged.
If you need to pick up on the same day please call our office to arrange. If you are using this option to send your own courier please also call our office to arrange any paperwork after placing the order.
Pickup address:
Luna Wedding and Event Supplies
10/65 Barry Street, BAYSWATER VIC 3153
SHIPPING OPTIONS TO NEW ZEALAND:
We ship items to New Zealand every day and most orders are received in the time frames below, without delays. However, due to the goods needing to pass through New Zealand Customs we have no control if goods are delayed.
New Zealand also has import tax and duties that may be payable to the NZ Customs on entry to the country if your order exceeds the Tax-Free limit. If you are required to pay Duties and Taxes (D&T) your order will be held by NZ Post and you will receive a notification in the mail informing you of the amount and how to pay. This is issued by New Zealand Customs and Luna Wedding and Event Supplies has no control over this paperwork. Please also note; due to the fluctuations of the exchange rate, orders with value very close to the tax-free limit may be assessed as incurring (D&T) as the currency exchange rate may vary from the order date to the customs clearance date.
For information about customs, import duties, etc. and to calculate any import tax payable visit: New Zealand Customs Service
PLEASE NOTE: We are unable to ship our backdrop stands or large frames to NZ via Aus Post / Nz Post due to their size and weight, if you wish to order these stands, please contact us and we will get a quote with another courier for you
INTERNATIONAL STANDARD, NO Tracking: This is standard budget International post with Australia Post, estimated 8-12 business days.
INTERNATIONAL STANDARD, with Tracking: This is standard International post with Australia Post that can be tracked with a tracking number, estimated 8-12 business days.
INTERNATIONAL EXPRESS, with Tracking: This is premium International post with Australia Post that can be tracked with a tracking number, estimated 4-8 business days.
Please note: All postage options are 3rd party courier/postage services and while we are proud of our fast dispatch times we can not guarantee delivery dates as these are subject to the performance of the shipping service you select.
Luna Events prides its self on our customer service. We go over and above by offering a 30-day returns period for most of our products.
RETURNS - EASY AS 123
- Contact us via email with your order number, note on the email the items you would like to return along with the reason
- Complete the return form we send to you and place it inside your return parcel
- Take the parcel to the post office to be returned to us within 30 days from when it was delivered to you
All items returned for change of mind must have the product packaging unopened, undamaged and in suitable packaging. If you received the item in a box we expect you to return that in a box now or padded bag. If you return something that has been opened or the packaging is damaged we will not refund you, even if they have not been used at an event, instead the items will be sent back to your return to sender at your cost.
We are unable to accept returns/refunds on the following:
- Clearance lines, factory seconds, ex-display and showroom specials.
- Fragile items such as but not limited to vases, glassware, ceramics, mirrors, metal vases, and charger plates
- Large fabric items including Aisle Runner which have been folded for postage
- Special Order Items such as - stock/sizes/colours we do not normally sell or bulk orders of items we do stock that require us to place a special order with our factory.
FOR CHANGE OF MIND
- Contact us for a return form
- Package your items (in a box if you received the item in a box) and return them to the post office
- Remember all items must be in original undamaged product packaging and unused*
- We will process your refund in 2-3 business days on receipt of the return minus a 10% administration/restocking fee.
- The refund would appear in your account within 2- 7 business days after that, we do not offer exchanges.
* If you choose to return items that are opened and we cannot return to sender, additional fees will be applied on top of the restocking fee before you are refunded. Items will not be refunded if there are signs of use we will hold those until such time as you provide a return label/information.
INCORRECT ITEMS, MISSING ITEMS, DAMAGED etc
- We require notice within 72hrs from your receiving the delivery if there is an error or issue.
- We may request a photograph of the items so we can start the claims process
- On resolution, we would refund you on the costs of the items/s in question and any applicable postage charges.
- We will not refund any return postage charges you have paid if we issue you with a reply paid label.
RETURNS DUE TO NONE/LATE DELIVERY ETC*
Return Postage Charges, and a restocking fee will apply to all returned parcels. The original postage paid is not refundable, the original order cannot simply be reposted as the original postage charged has been used. If you wish to have this reposted, you must pay the original charge plus the return costs.
- For reasons such as but not limited to an incorrect address, delivery was late, not collected, refusal of the delivery, original parcel put in Letter Box or left at post office etc.
- Aus Post, Startrack and Sendle all charge a return fee. Some are flat rate and others are the full price of the postage which may be higher than we charge you as they are charged at rack rates, not our discounted freight rates.
- Restocking/Admin Fees cover processing your return and any charges from the payment facility you originally used to pay for your order.
PLEASE REMEMBER: The address you enter at checkout is the one we post to, please ensure that it is correct and do not rely on auto-fill. You may email us another address however our system is automated for printing labels at the time the order is allocated to the warehouse, it is not always possible to change the address and we take no responsibility if we are unable to update that address.
If you are aware of an error, you must contact the carrier to arrange the address change to avoid additional postage fees. There will be no compensation on postage fees and return postage charges if you make an error at checkout with your address.
Rustic and Boho Weddings
Our most popular items for rustic or boho themed nuptials. Embellish your barn or country wedding venue with Hessian Table Runners and Floral White Lace Fabric Rolls. Give any reception that bohemian touch by decorating with chair bands and sashes in beautiful blush tones like these Lycra Chair Bands in Light Pink.
Wholesale Prices
Shop at Luna Wedding & Events Supplies and pay wholesale prices not usually available to public retail. We deliver Australia wide and in New Zealand, so buy today!